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Hotel Phoenix

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Phoenix

Terrace/patio
Property grounds
Property entrance
Lobby sitting area
Interior

Reviews

3.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Restaurant

Explore the area

Map
Airport Road 121, Goroka
  • Raun Raun Theatre
    20 min walk
  • Mount Gahavisuka Provincial Park
    4 min drive
  • Mandarin Restaurant
    4 min walk
  • Goroka (GKA)
    5 min walk

Room options

View all photos for Twin Share Room

Twin Share Room

Twin Share Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room

Premier Room

Premier Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Double Room

Room amenity

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite With Kitchen

Room amenity

Suite With Kitchen

  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Phoenix

Hotel in Goroka with free breakfast and a 24-hour front desk
An outdoor pool, a restaurant, and a business center are available at this hotel. Free cooked-to-order breakfast and free self parking are also provided. Additionally, a 24-hour front desk, gift shops/newsstands, and a porter/bellhop are onsite.
Hotel Phoenix offers 29 accommodations with safes and irons/ironing boards. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Phoenix, you'll be within walking distance of Raun Raun Theatre. Free breakfast, free self parking, and an outdoor pool are available.
  • Free cooked-to-order breakfast served daily
  • Free self parking
  • Enjoy local and international cuisine while dining at Steak House
  • Take a swim in the outdoor pool
  • Amenities include a business center, meeting rooms, and a gift shop
  • Just a 3-minute drive from Raun Raun Theatre and a few minutes from Mount Gahavisuka Provincial Park
There's a restaurant on site. Free breakfast is served daily. A business center and meeting rooms are available. An outdoor pool, gift shops/newsstands, and a porter are also featured at Hotel Phoenix. Self parking is free.
Guests are served free cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Steak House - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant

Restaurants on site

  • Steak House

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Room amenities

Bedroom

  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PGK 50.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PGK 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PGK 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Phoenix Goroka
Phoenix Goroka
Hotel Phoenix Hotel
Hotel Phoenix Goroka
Hotel Phoenix Hotel Goroka

Hotel Phoenix Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

4.6/10

Cleanliness

4.6/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not respect reservation. I had to make last minute changes to find a new hotel during the most busy weekend in Goroka during the Goroka Show. The staff came up with horrible excuses saying that they had fired the person in charge of online reservations. From my plane, 7 other people were in the same situation. Staff utterly unhelpful.
Stayed 3 nights in Sep 2018

4/10 Poor

Rob, Sydney

Disliked: Property conditions & facilities, room comfort
Wast on money for 8 days no hot water no fan no t
Terrible you would only come here if last option .Most of the staff very good but they lost my passport for 24 hours so could not change money .The last days they lost my laundry so left without.They lost my booking it took 3 days to sort out . It's the worst experience I've had with Expedia don't know why they listed there better places even lodgers . Expedia was quick to help and fixed booking but with Goroka sing sing I had no chance to go to better place .
Stayed 7 nights in Sep 2018

6/10 Okay

Hans Frank

Liked: Cleanliness, staff & service
grei hotell litt utafor sentrum
Hotellet trodde vi hadde ikke bestille eller betalt på forhånd. Takk og pris at vi hadde utskrift av bestilling og betaling med oss, siden internet var veldig dårlig. Positiv alt transport til byen og tilbake var gratis.
Stayed 4 nights in Sep 2018

2/10 Terrible

fred, chatou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surtout à éviter.
Quand nous sommes arrivés ils ont expliqués que expedia n'avait pas transmis la réservation . Nous étions plusieurs dans la même situation en plein festival de goroka nous avons finalement trouvé une chambre chez l'habitant mais avons eu très peur de dormir dehors. Ils sont clairement aussi responsable s que expedia. En attendant nous avons du risquer notre vie dans une ville très dangereuse la nuit alors que notre réservation avait été faite un an avant et confirmée 2 fois par expedia. Les 2 sont à éviter car expedia à laisse cet hôtel sur son site alors que les problèmes semblent exister depuis un an.
Stayed 3 nights in Sep 2018