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voco Gold Coast by IHG

4.5 star property

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Photo gallery for voco Gold Coast by IHG

2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers
Serves breakfast, lunch and dinner
Point of interest
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • SkyPoint Observation Deck
    ‪1 min walk‬
  • Surfers Paradise Beach
    ‪6 min walk‬
  • Cavill Avenue
    ‪8 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪38 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Mountain View

View from room

Premium Room, 2 Double Beds, Mountain View

  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View

View from room

Premium Room, 2 Double Beds, Ocean View

  • Ocean view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | Bathroom

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

View from room

Premium Room, 1 King Bed, Mountain View

  • River view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

View from room

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, City View

  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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Junior Suite, 1 King Bed, Ocean View

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  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1033)
The price is €109
for 1 room
includes taxes & fees
27 Apr - 28 Apr
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About this property

voco Gold Coast by IHG

Luxury Gold Coast hotel connected to the convention center, steps from SkyPoint Observation Deck
3 restaurants, 2 outdoor pools, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Voco Gold Coast by IHG offers 389 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at voco Gold Coast by IHG. During your stay, you'll be connected to the convention center, and just a quick walk from Cavill Avenue. Features include free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from SkyPoint Observation Deck and 6 minutes by foot from Surfers Paradise Beach
Voco Gold Coast by IHG offers its guests 2 outdoor swimming pools and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 9 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury voco Gold Coast by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Waves Buffet Restaurant - This buffet restaurant serves breakfast only. Reservations are required.
Cliffords Grill & Lounge - This restaurant serves dinner only. A children's menu is available. Reservations are required. Open select days.
Social House - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

voco Gold Coast by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1005 reviews
Rating 8 - Good. 290 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything else it was amazing, but I was disappointed they didn’t have Robes and slippers.
Stayed 2 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Fathima Rinoza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Jan 2025

8/10 Good

rusdi

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in middle of surfers paradise and close to amenities, beach, public transport. It has good fasility for guest.
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and modern, the bed was comfortable and the location and view were great.
Stayed 5 nights in Jan 2025

8/10 Good

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Ya, Hamilton

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great location with easy access to restaurant’s and beach! Right at the centre of surfers! Wish it offers better linen as only offers bottom sheet with no top sheet! Most reception staffs are nice but one was a little rude.
Stayed 4 nights in Dec 2024

8/10 Good

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Voco
Booked last min as it was just affordable for a family for one night ! Rooms are a little outdated and didnt feel super clean. Hotel lobby and staff lovely and friendly service! But i think pool area and our rooms could do with a little more love for $350 a night ! Otherwise great location
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Place is nice and beautiful.. staff were very helpful and friendly. Lots of good options for food
Stayed 1 night in Jan 2025

8/10 Good

Kim Dung Thi, Maidstone

Stayed 2 nights in Jan 2025

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, property conditions & facilities
Looking forward to stay there soon
Stayed 5 nights in Dec 2024

8/10 Good

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Dec 2024

8/10 Good

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 2 nights in Dec 2024

10/10 Excellent

Sinan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Smrita

Liked: Staff & service
x
Stayed 5 nights in Dec 2024

8/10 Good

Seyed

Good
Stayed 4 nights in Dec 2024

6/10 Okay

Aleisha

Travelled with family
Liked: Staff & service, amenities
There was mold on the air con vents throughout stay. Room smelled of bleach upon entry. No air flow to room. Air conditioner stopped working properly throughout stay. Located in a convenient area close to tram and cavill avenue.
Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Eucharisteo

Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No sheets on the beds, doonah only.
Stayed 2 nights in Dec 2024

8/10 Good

Waikai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E
Stayed 3 nights in Dec 2024