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Phoenician Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenician Resort

Property grounds
Aerial view
Indoor pool, outdoor pool, pool loungers
Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Hot tub
  • Gym
  • Washer
  • Pool
  • Kitchen

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • The Oasis
    3 min walk
  • Gold Coast Convention and Exhibition Centre
    5 min walk
  • Broadbeach Beach
    5 min walk
  • Surfers Paradise, QLD (SFP)
    4 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

The Star Residences Gold Coast

Pool
Kitchen
Washer
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4.5 out of 5, Wonderful, (322)
The price is €275
for 1 room
includes taxes & fees
2 Jan - 3 Jan
The Star Residences Gold Coast

About this property

Phoenician Resort

Family-friendly Gold Coast aparthotel in Broadbeach with free parking
This smoke-free aparthotel features an indoor pool, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a spa tub, and a children's pool. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Phoenician Resort. During your stay, you're just a quick walk from The Star Gold Coast. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. Built in 1997, this upscale aparthotel has 80 apartments on 9 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony or patio
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the pool and the proximity to shopping
  • Just a 5-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes by foot from The Star Gold Coast
Phoenician Resort offers its guests a children's pool, an indoor pool, an outdoor pool, and a health club. WiFi is free in public spaces. A spa tub, a sauna, and a terrace are also featured at the family-friendly Phoenician Resort. The aparthotel can provide limo/town car service and tour/ticket assistance. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Sunloungers
  • A hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Family friendly

  • Children's pool
  • Children's toys
  • Children's books

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 20.00 per night

Bathrooms

  • Bath or shower
  • Shampoo
  • Hairdryer
  • Free toiletries
  • Soap
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 0-inch LCD TV with cable service
  • Games room
  • DVD player
  • Games

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • In the city centre

Things to do

  • Health club
  • Surfing/body boarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 80 rooms
  • 9 floors
  • 2 buildings
  • Built in 1997
  • Individually furnished

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1040 reviews" "
Rating 8 - Good. 371 out of 1040 reviews" "
Rating 6 - Okay. 94 out of 1040 reviews" "
Rating 4 - Poor. 24 out of 1040 reviews" "
Rating 2 - Terrible. 11 out of 1040 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean & very comfortable. Customer service was the standout. Everyone was happy, engaging & wanting to go the extra mile. Will recommend & looking forward to planing our next visit. Thank you for making our stay so welcoming.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
Friendly staff , fabulous location , great variety of restaurants no need to eat out of broadbeach.
Stayed 4 nights in Sep 2024

8/10 Good

David

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Patricia

Travelled with family
Liked: Amenities, room comfort
I enjoyed the convenience to dining, supermarket and other shopping. Also great area for walks and close to tram stop.
Stayed 15 nights in Aug 2024

10/10 Excellent

Sapela

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, property conditions & facilities
Staff were excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Friendly, helpful staff 😊
Stayed 8 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Handy to all facilities,good rooms great pool
Stayed 11 nights in Aug 2024

6/10 Okay

Philip

Sunken dining chairs. Unbelievable. No wardrobe space main bedroom. Not enough bowls in pantry. Needs new kitchen . Original still. Bad smell from laundry. Stayed before. Worst room I've had. I went thru wotif. Disappointing But nothing will change . Never does.
Stayed 5 nights in Sep 2024

8/10 Good

David Lawrence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is great would stay again although Bathroom needs overhaul
Stayed 7 nights in Sep 2024

8/10 Good

Desiree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like the one ply toilet paper.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kerrie Leanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a recent 5 night stay. Our room was spacious, clean and well equipped. The beds were very comfortable. Beautiful pool. The location was amazing. We will highly recommend to friends and family and we will stay there on our next visit.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chrstine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property Fantastic pools area Very spacious Very comfortable beds Bathrooms are showing some age We would definitely stay here again
Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness
Too noisy facing the tram line plus cockroaches in apartment. Washing machine didn’t work, therefore I had dripping wet clothes hung out on the balcony with no clothes stand nor line to hang them on. Luckily QLD had 3 continuous days of 32 degree weather that eventually dried my clothes and I was able to pack them away ready to take back to Sydney. A Repair Person was sent, however we were checking out when he arrived.
Stayed 4 nights in Aug 2024

6/10 Okay

Makarena

Travelled with family and small children
Liked: Property conditions & facilities
I thought the hotel had beach views and I was disappointed when it didn’t. Noisy at nights with all the restaurants but the hotel itself was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fantastic place to stay. Park the car and walk, everything you want is close by. Lovely helpful staff. Overall my husband and I had a fantastic two weeks and would highly recommend, many thanks.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lorraine Kathleen

We love the Phonecian because of its location and helpful friendly staff especially Di (Lady) on reception. That was our third stay. Broadbeach is a fabulous place to holiday
Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, being in the heart of Broadbeach close to the beach, shopping and all amenities.
Stayed 6 nights in Aug 2024

6/10 Okay

Cameron

Liked: Cleanliness, property conditions & facilities
There was no air-conditioning in the bedroom making it very hard to cool the bedroom and the bed was really soft and had a hole in the middle. Between the lack of air-conditioning and the terrible bed I didn't get a lot of sleep and wouldn't recommend staying here. Summer would be terrible there.
Stayed 2 nights in Aug 2024

8/10 Good

Susa

Liked: Property conditions & facilities
Location is excellent
Stayed 4 nights in Aug 2024

6/10 Okay

Ji Yun

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with my stay at this hotel, as it didn't live up to its 4-star rating. The bathroom and bed were outdated, and the overall condition of the room felt neglected. The only redeeming qualities were the convenient location and ample parking. Unfortunately, these perks didn't make up for the lack of comfort and quality.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, room comfort
Stayed 8 nights in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, property conditions & facilities
It would have been nice to have someone refill the tea bags, I was given 5-6 tea bags for my whole stay (6 days) and didnt want to buy a full box to take around. Some of the dishes were also dirty/stained. It would have been great to have someone pop through each day just for a quick vac. You are not allowed to have the aircon below 24C which I found hard as someone who runs warm, I prefer to have the aircon around 21C. Aside from these small things it was really nice to have a laundry, balcony, ironing board, full kitchen and comfortable bed. Staff were friendly and the space was much bigger and brighter than I thought. Lovely place to stay.
Stayed 5 nights in Aug 2024