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Palazzo Colonnades

4.0 star property

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One Bedroom Superior Apartment | Living area
Outdoor dining
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Front of property
Individually decorated, individually furnished, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Washer
  • Barbecue grill
  • Air conditioning

Explore the area

Map
2988 - 2994 Surfers Paradise Blvd, Surfers Paradise, QLD, 4217
  • SkyPoint Observation Deck
    ‪4 min walk‬
  • Surfers Paradise Beach
    ‪9 min walk‬
  • Cavill Avenue
    ‪13 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Room options

View all photos for Two Bedroom Superior Apartment

Individually decorated, individually furnished, iron/ironing board

Two Bedroom Superior Apartment

  • 69 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for One Bedroom Superior Apartment

Individually decorated, individually furnished, iron/ironing board

One Bedroom Superior Apartment

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Standard Apartment

One Bedroom Standard Apartment

One Bedroom Standard Apartment

  • 54 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Standard Apartment

Individually decorated, individually furnished, iron/ironing board

Two Bedroom Standard Apartment

  • 69 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About this property

Palazzo Colonnades

Family-friendly aparthotel with a fitness center and a sauna
This smoke-free aparthotel features an outdoor pool, a fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and an arcade/game room are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Housekeeping is available on request.
Palazzo Colonnades offers 66 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Palazzo Colonnades. During your stay, you're just a quick walk from Surfers Paradise Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2000, this upscale aparthotel has 66 apartments on 10 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from SkyPoint Observation Deck and 9 minutes by foot from Surfers Paradise Beach
  • Airport shuttle service available for a fee
Palazzo Colonnades offers its guests an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the family-friendly Palazzo Colonnades. Self parking is free.

This 4-star Gold Coast aparthotel is smoke free.

Languages

English, Hindi

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, covered self parking on site

Family friendly

  • Cot: AUD 10 per day
  • Pool gate

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 35 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Books
  • Games
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 10 floors
  • 66 units
  • Built in 2000
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 12:30 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.

Property is also known as

Palazzo Colonnades
Palazzo Colonnades Apartment
Palazzo Colonnades Apartment Surfers Paradise
Palazzo Colonnades Surfers Paradise
Palazzo Colonnades Gold Coast/Surfers Paradise
Palazzo Colonnades Hotel Surfers Paradise
Palazzo Colonnades Gold Coast/Surfers Paradise
Palazzo Colonnades Aparthotel
Palazzo Colonnades Surfers Paradise
Palazzo Colonnades Aparthotel Surfers Paradise

Palazzo Colonnades Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 425 out of 1001 reviews
Rating 8 - Good. 379 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
Great location, large room with plenty of seating and comfortable bed. Self check-in instructions to save time and all for a very reasonable price. Will definitely be staying here again
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean very accessible and lovely friendly staff that didn’t put a false face on for the customer. Our room had a lovely view from the balcony on 7th foor perfect for watching the storms. Id definitely recommend staying here.
Stayed 2 nights in Nov 2024

8/10 Good

Alannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent location
Stayed 3 nights in Sep 2024

2/10 Terrible

Mary

Disliked: Cleanliness, property conditions & facilities
This property cancelled on us as we arrived in the airport! They did book us into an alternative property which was definitely a step down from what we had booked. The staff were very apologetic but had confirmed our booking the day before so was extremely surprised and extremely disappointed to receive the call to cancel as we arrived on the Gold Coast.
Stayed 2 nights in Jun 2024

8/10 Good

Natalia

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Braelynn

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynette

Liked: Cleanliness, property conditions & facilities
Always an excellent stay…have been here many times and find it extremely comfortable😁
Stayed 14 nights in Jul 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, room comfort
Great stay for a family of 4
Enjoyed our stay. Family of 4. Apartment was excellent and in a good location close to Surfers Paradise and a tram stop right out the front to go further. Apartment had everything needed to make the stay comfortable. Car parking a positive being free of charge.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robyn Sue

Stayed 2 nights in Jul 2024

2/10 Terrible

Sharin, Point Cook

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Melody

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property a bit dated but excellent value for money, friendly staff and good location
Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

sarah ellen

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
A great place to stay. So convenient. Have stayed here before and will definitely stay here again
Stayed 3 nights in Jun 2024

8/10 Good

SUNYOUNG

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Tram station near the hotel
Stayed 8 nights in May 2024

8/10 Good

Edward

Stayed 6 nights in May 2024

8/10 Good

Joseph

Liked: Cleanliness, amenities
Fine thanks
Stayed 4 nights in May 2024

8/10 Good

Roketi

Stayed 3 nights in Apr 2024

8/10 Good

Joanne

Liked: Cleanliness, room comfort
Very well positioned, walking distance to beach and cavil ave, tram outside door. Very friendly staff and new owner. This is the third time have used this accommodation.
Stayed 3 nights in Apr 2024

2/10 Terrible

Vineesh

Travelled with family, Travelled with family and small children
Disliked: Amenities
There is no dining facility so there was no way of using the VIP benefit which was $31 off food and beverage when we made the booking, instead we were handed over a cheap $5 bottle of wine. V disappointing
Stayed 3 nights in Mar 2024