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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
VIP Access

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Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, pool loungers
Bar (on property)
Property entrance
Interior entrance
Room | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • The Star Gold Coast
    ‪3 min drive‬
  • The Oasis
    ‪3 min drive‬
  • Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room

Double Room

Double Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room

Double Room

Double Room

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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Room

Room

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room

Room

Room

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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The price is €116
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includes taxes & fees
2 Apr - 3 Apr
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About this property

Mermaid Waters Hotel by Nightcap Plus

Hotel with a golf course, near Gold Coast Convention and Exhibition Centre
This hotel features a golf course, an outdoor pool, and a restaurant. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, concierge services, and dry cleaning.
Guest accommodations at Mermaid Waters Hotel by Nightcap Plus offer safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Mermaid Waters Hotel by Nightcap Plus gets high marks from our customers. During your stay, you'll be within walking distance of Pacific Fair Shopping Centre. You'll find features like free self parking, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from The Star Gold Coast and a few minutes from The Oasis
Mermaid Waters Hotel by Nightcap Plus offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Barbecue grills, an arcade/game room, and tour/ticket assistance are also featured at Mermaid Waters Hotel by Nightcap Plus. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 1002 reviews
Rating 8 - Good. 369 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matheus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool environment, great breakfast.
Stayed 4 nights in Dec 2024

6/10 Okay

Cornelia

Travelled with partner
Liked: Amenities
after 1 week we still waiting to get our deposit back, this is unacceptable
Stayed 3 nights in Dec 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our night at Mermaid Waters. It was clean, comfortable and the staff were all very friendly.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kassy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here.. Ramps for ease of getting around. Staff were excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant downstairs, reasonably priced, pool, breakfast included in price
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was being renovated so was untidy
Stayed 2 nights in Nov 2024

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely easy checkin. Friendly staff. Great facilities. Easy to access restaurant, with great meals, and drink vouchers included at checkin, which encourages you to use the restaurant. The secured parking was great. Wish we could have stayed longer.
Stayed 1 night in Dec 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, convenience with bistro and drinks. Enjoyed the Breakfast nuchly. Gated parking area even for 2 coaches or trucks too if req.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended as a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Wei, Quakers Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great location, nice clean and comfortable room- will stay here again
Stayed 2 nights in Nov 2024

10/10 Excellent

Beate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, great restaurant, good location, all very new and very nice, friendly staff. Would have lived to use the great looking pool but weather was not in our favour. Would definitely come back again !!!
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room was tidy and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good clean room and facilities. The cooked breakfast was delicious and loved the option of undercover or outdoor parking for the van. With the convenient location we will be back!!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Comfortable and Fantastic Stay
It was absolutely fantastic. The room was spacious and nicely furnished, with a small sofa and table perfect if you want to have a bite or drink in the room. The beds were incredibly comfortable; I slept unusually well for a hotel stay. The breakfast buffet was small but had everything you could need eggs, bacon, toast, coffee, juice, fruit, and more. It’s not a luxury hotel but it was very clean and well maintained. For its price range it’s definitely a 5/5.
Stayed 1 night in Nov 2024

10/10 Excellent

Lee-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access fenced in parking clean well serviced room pool. Only 2 story. Great breakfast and dining at Lone Star. Pokies. Across road fantastic eatery’s especially Italian restaurant. Away from hustle and Bustle of surfers paradise but close enough to venture out. 2 free drinks on arrival
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was grest options
Stayed 1 night in Nov 2024

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service
Room was spacious and clean - Lacked basic items Wine Glasses, Cutlery, plates saucers - Dining/breakfast was poor quality than expected
Stayed 2 nights in Nov 2024

8/10 Good

ian

Stayed 1 night in Nov 2024

8/10 Good

Erena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks staff were friendly and helpful. Convenience with upstairs event happening for a few days. Comfy beds. Dinner was good especially, zucchini chips yum!! Breakfast was good too.
Stayed 3 nights in Nov 2024

2/10 Terrible

Lisa

First time staying there and I won’t stay there again as they charged my credit card an extra $200 without telling me, I was refunded but it still is an actual charge on my credit card instead of a “hold” like most hotels do for deposits. So make sure they let you know what’s going on at checkin.
Stayed 1 night in Oct 2024