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Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
Exterior
2 Beds with Balcony
BBQ/picnic Area
Desk, blackout curtains, iron/ironing board, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Laundry
  • Free WiFi

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Warner Bros. Movie World
    ‪11 min drive‬
  • Dreamworld
    ‪12 min drive‬
  • Sanctuary Cove Marina
    ‪12 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪49 min drive‬

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Standard Room 2 Beds

  • 41.3 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hope Harbour Hotel

Riverfront hotel with 2 outdoor pools and a golf course
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel's great location gets high marks from our customers. During your stay, you'll be close to Dreamworld. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a golf course and a gym
  • Guests have great things to say about the clean accommodations and the location
  • 11 minutes by car from Warner Bros. Movie World and 12 minutes from Dreamworld
As a guest of Hope Harbour Hotel, you'll find 2 outdoor swimming pools, a golf course, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hope Harbour Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gold Coast hotel.

The hotel hosts a free manager's reception daily.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 2:00 PM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 240 out of 817 reviews
Rating 8 - Good. 185 out of 817 reviews
Rating 6 - Okay. 134 out of 817 reviews
Rating 4 - Poor. 108 out of 817 reviews
Rating 2 - Terrible. 150 out of 817 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good view of the Marina. Breakfast buffet was good. Still room for improvement
Stayed 1 night in Dec 2024

6/10 Okay

Chetan

Travelled with family, Business traveller
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Alisha

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Extremely rude cleaning staff
The cleaning staff here are absolutely terrible with their services and obtaining customers privacy. They walk straight into your room without knocking, it’s absolutely ridiculous the way we were treated.
Stayed 1 night in Dec 2024

2/10 Terrible

John

Stayed 4 nights in Oct 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Beccy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & location. Stayed with my 11 year old daughter & will definitely be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Kt

Stayed 1 night in Dec 2024

10/10 Excellent

Kt

Stayed 1 night in Dec 2024

4/10 Poor

Melanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No information given at reception. Had to ask directions to room and to parking. Walk from the lift to the room was a maze and long. Room was grubby. Basic things missing, like bath plug. Things advertised that were missing. Someone knocked on the door at 8:30pm talking about wifi. I have very young kids, we were asleep. Pool and facilities were shabby and lots of broken things. Restaurant food was poor, slow and overpriced. Only good thing was the man behind the bar and the wood fired pizza.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kane

Liked: Amenities
Little out of date. The room could do with a make over
Stayed 1 night in Dec 2024

8/10 Good

Monica

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Relaxing and Peaceful Environment.
The Hotel is situated in a lovely, peaceful location. The room was spacious with closet space and a well appointed bathroom. I appreciated the dressing mirror provided opposite the microwave/mini fridge.
Stayed 1 night in Dec 2024

8/10 Good

Roger

Stayed 2 nights in Dec 2024

2/10 Terrible

Hook

Stayed 1 night in Dec 2024

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

6/10 Okay

Katie

Travelled with family
Disliked: Staff & service
All the staff at reception were under age. We only saw 1 adult, in housekeeping, during our 5 day stay. There was no daily housekeeping. We put our rubbish bins outside so they would be collected. To receive a clean towel we had to return the dirty ones to reception to exchange them instead of just getting another towel. This was ridiculous as there was no daily housekeeping. Was cheap accommodation so no real complaints. Staff should let guests know that there won't be any daily service to the room. There was a dirty towel and tshirt hanging on pool fence for the 5 days, no staff bothered to remove. Unprofessional establishment but tidy enough s kids enjoyed the pool.
Stayed 4 nights in Dec 2024

8/10 Good

Finn Niclas

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Scott

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

John

Disliked: Property conditions & facilities
Very run down. Basic things don't work.
Very run down. Basic things don't work. Lift turned off to save electricity during morning at check out time. Poorly lit and signed staircase. Just a matter of time till an accident happens. Restaurant is a joke, Terrible and not open for breakfast.
Stayed 4 nights in Sep 2024

2/10 Terrible

Simon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Just read the reviews online Would not recommendation very very dirty, a nice location though so it’s a shame.
Shower is very disgusting
Stayed 2 nights in Dec 2024

10/10 Excellent

Caimen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Neil

Travelled with partner
Liked: Amenities
We had to ask where to park, where was our room etc. No directions given automatically, and then due to a language barrier, we were shown the opposite way to our rooms. When we opened the door, I could hardly breathe due to bleach being poured over most surfaces in the bathroom and just left, so I needed to wash everything down and clean it, not game to ask to have it cleaned in case they poured more bleach around. The bar area, garden and surrounds were untidy with rubbish. No one seemed to notice. Really enjoyed getting out and dining at the Thai restaurant which was walking distance along the esplanade. A family business who take pride in their service and food. The opposite to the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service
Close to movie world , easy check in , good price , room very clean , building needs renovation but no deposit to put down and has all we need for one night . Would start there again
Stayed 1 night in Dec 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet and everything was neat, would stay there again
Stayed 2 nights in Dec 2024