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Hope Harbour Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hope Harbour Hotel

Exterior
2 Beds with Balcony
BBQ/picnic Area
Desk, blackout curtains, iron/ironing board, bed sheets
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Gym
  • Pool
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Golf and Country Club
    8 min drive
  • Osha Kitchen & Bar
    3 min drive
  • Helensvale Station
    17 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    53 min drive

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Standard Room 2 Beds

  • 41.3 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

Broadwater Keys

Pool
Parking included
Free WiFi
Air conditioning
2.7 out of 5, (442)
The price is €143
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Broadwater Keys

About this property

Hope Harbour Hotel

Riverfront Gold Coast hotel in Hope Island with 2 outdoor swimming pools
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel's great location gets high marks from our customers. During your stay, you'll be close to Warner Bros. Movie World. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a golf course and a gym
  • Guests have great things to say about the clean accommodations and the location
  • 11 minutes by car from Warner Bros. Movie World and 12 minutes from Dreamworld
As a guest of Hope Harbour Hotel, you'll find 2 outdoor swimming pools, a golf course, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hope Harbour Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gold Coast hotel.

The hotel hosts a free manager's reception daily.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Golf course

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 2500
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 1194
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Private bathroom

Food and drink

  • Electric kettle

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 2:00 PM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 194 out of 676 reviews" "
Rating 8 - Good. 158 out of 676 reviews" "
Rating 6 - Okay. 109 out of 676 reviews" "
Rating 4 - Poor. 89 out of 676 reviews" "
Rating 2 - Terrible. 126 out of 676 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Katherine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their website clearly says check in til 9pm. On arrival, the extremely rude manager said that it was up until 8pm. She also spent 20 mins finding her way to the reception desk and pretended to look for a solution to her mistake. Despite me paying up front for two nights, she refused stay as she had given away our room. Later refused a refund. So, clearly a scammer for those booking under an agent. Absolutely should not be operational as a hotel. I’ve stayed in thousands of hotels all around the world, annd only booked here as my usual was booked out. I have NEVER experienced more unprofessional service. DO NOT BOOK OR STAY HERE EVER!
Stayed 2 nights in Sep 2024

6/10 Okay

Josh

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Seems run down , door codes don't get changed so it is worrisome
Stayed 1 night in Sep 2024

10/10 Excellent

Tulua

Travelled with family
Nice place to stay and beautiful view
Stayed 3 nights in Sep 2024

10/10 Excellent

Vicki

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Beccy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service
Had everything we needed. Property is a little run down. Staff were helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Ma. Catherine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unpleasant and terrible experience. When we arrived there at 7pm, no receptionist. Then, there's this short LADY (MANAGER), asked for my DL then she said THERE'S NO AVAILABLE ROOM. THERE IS ONE DOUBLE BED AND NOT YET CLEANED. THEN SHE STOOD UP, SAYING FIND A HOTEL SOMEWHERE ELSE AND I WILL REFUND YOUR MONEY. I BOOKED AND FULLY PAID THE HOTEL A MONTH AGO FOR THIS HOLIDAY, ONE ROOM, TWO QUEEN BED WITH BALCONY AND OVERLOOKING MARINA. WE TRAVEL 4HRS FOR THIS HOLIDAY. AND SHE WILL JUST SAY, NO ROOM FOR US. IT'S TOO LATE TO FIND A HOTEL FOR FAMILY OF 4, WITH TODDLER AND SCHOOL AGE. IT DIDN'T SINK IN TO ME YET, THEN MY HUSBAND DOESN'T WANT TO GIVE IN TO WHAT THAT LADY SAID. HE LOOKED FOR THAT MANAGER, AND SHE WAS HIDING OUTSIDE THEIR KITCHEN AS PER HER STAFF. VERY DISAPPOINTING AND HORRIBLE EXPERIENCE. FINALLY, SHE FOUND A ROOM FOR US AND WILL JUST PUT EXTRA DOUBLE MATTRESS IN THE FLOOR. HOWEVER, WHEN SHE OPENED THE DOOR, SOMEONE OCCUPIED THE ROOM. AFTER LONG TIME OF WAITING, SHE SAID ONE ROOM AVAILABLE BUT NEEDS TO BE CLEANSE. WE WAITED FOR 2HRS IN THERE. FINALLY WE HAD A ROOM BUT NOT COMFORTABLE. AN OLD CURTAIN WITH LOTS OF HOLES, BUSTED HEADBOARD AND BATHROOM ROOM. BROKEN MICROWAVE. UNPLEASANT SMELL IN WARDROBE. I WILL NOT RECOMMEND THIS HOTEL AT ALL TO ANYONE. VERY TERRIBLE EXPERIENCE.
Stayed 2 nights in Sep 2024

2/10 Terrible

Gypsy-Lee

Disliked: Cleanliness, staff & service
At first view the place seemed good. Easy to park, the views were lovely & the lobby seemed nice, but everything went down hill after that. I waited at reception for 45 mins to check in. I tried looking for staff, I tried calling the hotel, but got nothing. When I finally was served, they were rude & I was given a broken door key. I got up to my room, it wasn’t clean. The event I was there for was extended, so I went back downstairs to see if I could extend my stay. After another 20 min wait, they tried to charge me double the price advertised online. I reluctantly extended the booking because I had too & I checked 3 times with the staff member that my key would definitely work as I wouldn’t be returning till late & I didn’t want to have trouble when I got back. They promised it would be fine. I returned at 10:30pm and couldn’t get in my room. There were no staff anywhere, I tried calling the hotel number & kept getting hung up on. There were no emergency contact numbers, no cleaners, no staff. I was stuck in the lobby for approximately 3 hours with no way to contact anyone. 4 other guests even tried to come down to help me. I eventually received a txt saying they’d let me in with the master key. I finally got let into my room just after 1am but couldn’t leave my room at all cause if I did, I couldn’t get back in. I complained the next day & was told tough luck, there’s door issues, there’s nothing they could do. (3 other guests verified they had similar issues as me)
Stayed 1 night in Sep 2024

2/10 Terrible

GYPSY-LEE

Travelled with family, Business traveller
Disliked: Staff & service
At first view the place seemed good. Easy to park, the views were lovely & the lobby seemed nice, but everything went down hill after that. I waited at reception for 45 mins to check in. I tried looking for staff, I tried calling the hotel, but got nothing. When I finally was served, they were rude & I was given a broken door key. I got up to my room, it wasn’t clean. The event I was there for was extended, so I went back downstairs to see if I could extend my stay. After another 20 min wait, they tried to charge me double the price advertised online. I reluctantly extended the booking because I had too & I checked 3 times with the staff member that my key would definitely work as I wouldn’t be returning till late & I didn’t want to have trouble when I got back. They promised it would be fine. I returned at 10:30pm and couldn’t get in my room. There were no staff anywhere, I tried calling the hotel number & kept getting hung up on. There were no emergency contact numbers, no cleaners, no staff. I was stuck in the lobby for approximately 3 hours with no way to contact anyone. 4 other guests even tried to come down to help me. I eventually received a txt saying they’d let me in with the master key. I finally got let into my room just after 1am but couldn’t leave my room at all cause if I did, I couldn’t get back in. I complained the next day & was told tough luck, there’s door issues, there’s nothing they could do. (3 other guests verified they had similar issues as me)
Stayed 1 night in Sep 2024

6/10 Okay

stella

Disliked: Staff & service, property conditions & facilities
nice that staff are no where to been seen most time did not have housing for the week we were there
Stayed 6 nights in Sep 2024

2/10 Terrible

Anne

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Property under construction and staff were useless. Arrived at 5.30 to be told room not ready. Given a room that was half built with scaffolds and rubbish.
Stayed 1 night in Sep 2024

10/10 Excellent

Jin

Stayed 1 night in Aug 2024

2/10 Terrible

chia

Travelled with partner
Disliked: Staff & service, property conditions & facilities
On my 2nd night of stay , power failure occurred at3pm till 8pm and whole resort in dark, asked the staff for solution, in vain and manner is v v bad, would to cliam for losses for 1 day stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Stefani

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really good
Stayed 2 nights in Sep 2024

8/10 Good

Julienne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little tricky to get to but was spacious and clean; decent sized for a family of 4. Beds were comfortable and everyone had a good night's rest. Area was close to a great park for kids, groceries and theme parks. Would consider staying here again.
Stayed 1 night in Sep 2024

8/10 Good

Albert

Stayed 1 night in Aug 2024

6/10 Okay

Albert

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Donna

Travelled with partner
Disliked: Amenities
For a room that sleeps 4 it contained 1 glass 1 cup no cutlery or plates, yet it had a kettle and microwave. What did they think people were going to drink out off or eat off. The restaurant that was breakfast does not cater for different diets. The food in the baimarie was cold.
Stayed 2 nights in Sep 2024

10/10 Excellent

Qaiss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Enjoyed the stay.
Stayed 1 night in Sep 2024

4/10 Poor

ROBERT

Disliked: Staff & service, amenities, property conditions & facilities
disappointing
Stayed 1 night in Sep 2024

4/10 Poor

Camilla

Disliked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Jacinta

Disliked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our needs. On arrival the first room we were given was filthy with messy bed and stale food in the room. The second room was a very long walk for a disabled person. The restaurant and bar staff were lovely. Reception staff need some training on politeness. Sat on chair in the lobby to almost fell to the floor. Told reception and she was not real interested, did not try to remove or even put a warning sign on the chair.
Stayed 1 night in Sep 2024

8/10 Good

Annette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The down stairs restaurant & bar were excellent & convenient. Only thing the fridge didn't work let them know.
Stayed 1 night in Sep 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 5th time staying at the hotel, and it’s always a pleasure to be there. May and Riley are awesome as always and we greatly appreciate the wonderful stay that we always have there. We recommend this place to all.
Stayed 4 nights in Aug 2024