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Broadwater Keys

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Broadwater Keys

Apartment, 1 Bedroom, Kitchen, Ground Floor | Living area
Studio, Balcony
Studio, Balcony
Family Room, Balcony
Family Room, Balcony

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • Pool
  • Barbecue grill
  • Air conditioning
  • Parking included
  • Outdoor space

Explore the area

Map
125 Frank Street, Labrador, QLD, 4215
  • Broadwater Parklands
    2 min drive
  • The Lazy Lobster
    3 min walk
  • Cypress Avenue Station
    11 min drive
  • Southport, QLD (SHQ-Gold Coast Heliport)
    10 min drive

Room options

View all photos for Apartment, 1 Queen Bed with Sofa bed, Kitchen

Apartment, 1 Queen Bed with Sofa bed, Kitchen | Living area

Apartment, 1 Queen Bed with Sofa bed, Kitchen

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Kitchen, Ground Floor

Apartment, 1 Bedroom, Kitchen, Ground Floor | Living area

Apartment, 1 Bedroom, Kitchen, Ground Floor

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Living area

Family Apartment, 1 Bedroom, Kitchen

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio, Balcony

Studio, Balcony

Studio, Balcony

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Broadwater Keys

Apartment with free parking, near Australia Fair Shopping Centre
This smoke-free apartment building features an outdoor pool, laundry facilities, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and barbecue grills. Each apartment features a refrigerator, a microwave, and a flat-screen TV. A ceiling fan, a hair dryer, and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Broadwater Keys offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided.

Bathrooms include showers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Broadwater Keys. During your stay, you're just a quick walk from Ian Dipple Lagoon. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable apartment building has 30 apartments. Enjoy your stay with amenities like a flat-screen TV and a refrigerator in each apartment.
  • Each apartment offers a flat-screen TV, a refrigerator, and a microwave
  • Free WiFi in some public areas
  • Free self parking and extended parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 3-minute drive from Harbour Town and a few minutes from Australia Fair Shopping Centre
Broadwater Keys offers its guests an outdoor pool, barbecue grills, and a garden. WiFi is free in public spaces. Broadwater Keys also features laundry facilities and express check-out. Self parking is free.

This 3-star Gold Coast apartment is smoke free.

Languages

Chinese (Cantonese), English, Filipino, Japanese

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Fridge
  • Microwave
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Shampoo
  • Soap
  • Hairdryer

Entertainment

  • 42-inch flat-screen TV

Outdoor areas

  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities
  • Near coin laundry

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Window screens
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Front desk (limited hours)

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 30 rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 24

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. At the property, quiet hours are enforced between 7:00 PM and 7:00 AM.

We should mention

  • Alcohol isn't served or allowed at Broadwater Keys.

Property is also known as

Broadwater Keys Apartment Labrador
Broadwater Keys Apartment
Broadwater Keys Labrador
Broadwater Keys
Broadwater Keys Labrador
Broadwater Keys Apartment
Broadwater Keys Apartment Labrador

Broadwater Keys Reviews

Reviews

5.4
Rating 10 - Excellent. 57 out of 442 reviews" "
Rating 8 - Good. 73 out of 442 reviews" "
Rating 6 - Okay. 96 out of 442 reviews" "
Rating 4 - Poor. 95 out of 442 reviews" "
Rating 2 - Terrible. 121 out of 442 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

4.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Jayden

Business traveller
Disliked: Cleanliness, property conditions & facilities
The lady in the office was very nice and accommodating. Unfortunately the room did not impress me the same. Understandably this place is a cheaper option. The room had some imperfections in need of repair
Stayed 1 night in Sep 2024

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I couldn’t find a single thing to fault about my stay Broadwater Keys, and I’m very hard to please! The price was extremely reasonable, the front desk lady was so lovely and kind, the pool area was clean and well maintained. I really appreciated the signs in the room explaining things to us. The bed was comfy and the pillows were perfect. The apartments were easy to access and the parking was easy and FREE. I’ll definitely stay again in future!
Stayed 1 night in Sep 2024

10/10 Excellent

Kylista S

Staff are the best
Stayed 2 nights in Sep 2024

8/10 Good

Lily-Belle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool. The construction noises in the morning weren't great. Bathroom door also didn't close.
Stayed 4 nights in Sep 2024

10/10 Excellent

Karen

Stayed 2 nights in Jul 2024

10/10 Excellent

rimmi

Stayed 1 night in Aug 2024

8/10 Good

Karl

Liked: Cleanliness
Pretty clean, comfortable and convenient. Reasonably priced. Would have preferred vehicle to be closer to the accommodation.
Stayed 1 night in Aug 2024

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities
The accommodation was very poor. Apartment had no smokes alarms, no air con working, no exhaust in bathroom, poorly structured with basic repairs, badly stained mattress, badly stained cooktop, drawer and wardrobe did not fit correctly. Lamp shades looked like someone had stabbed them with slits in them, locking devices were not up to standard. I would not be recommending these apartments and suggest a health inspector review its condition.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, room comfort
Was second stay and found it just as good as first time.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Room comfort
Not happy with stay
Had an issue with a person staying near our room playing loud music until 2.45am. No after hours number or manager available. A lot of visitors during late night and early morning.
Stayed 1 night in Aug 2024

8/10 Good

rod

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice owners
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Very pleased. Value for money and great walks in the area.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Amenities, property conditions & facilities
The door handle into my room was attached with Gaffa tape. No proper locks on doors, just standard push button as you close. Stunk of cigarettes and ashtrays on outdoor table were unemptied. I would not suggest anyone ever stay there
Stayed 2 nights in Jul 2024

6/10 Okay

Bob

It was clean and overall good except it was very, very noisy - the traffic noise coming from both the front of the unit and the back - double glazed windows probably would reduce a lot of that. Plus the shower ran out of hot water very quickly so you couldn't have a decent shower, and that was inconvenient and a big nuisance! I hardly used the hot water in general, and so expected to have a good shower. I'd recommend fitting an efficient shower head that reduces the volume of water, but sprays over a larger area, otherwise your geyser is far too small.
Stayed 8 nights in Jul 2024

8/10 Good

Sarah, Highland Park

Travelled with partner
Liked: Cleanliness, amenities
Staff are always friendly & helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Travelled with partner
Was a little small then what I expected
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
The place was older and not kept up, did not have elevators or any units that was on or close to ground floor. When we wanted to cancel and get a refund, they had given us the run around and the head manager didn’t even want to come out to discuss anything with us, but sent the sacrificial lamb to deal with us.I don’t recommended this place to anyone, until the place is updated and the pictures were deceptive, make the place look better than the facility actually is. Thank God, for a few dollars more, we were able to secure a beautiful apartment in Broadbeach, with a wonderful owner on premises.
Stayed 5 nights in Jul 2024

6/10 Okay

Mandy

Travelled with family
Liked: Property conditions & facilities
The room was quite nice, the only problem was the noise of the traffic. I didnt realise it was on the main road into gold coast. Hoons rill all ours of the morning
Stayed 1 night in Jul 2024

6/10 Okay

David

Travelled with partner
It was not as it appeared in the advertising. I would rate it at two and a half stars at best.
Stayed 1 night in Jul 2024

4/10 Poor

Sean

Disliked: Property conditions & facilities
This hotel is right on the Gold Coast Highway and the noise is terrible. Couldn't sleep.
Stayed 1 night in Jul 2024

8/10 Good

Pushpa

Stayed 2 nights in Jul 2024

8/10 Good

Megan

Travelled with partner
Liked: Amenities, property conditions & facilities
Had no hassles friendly staff
Stayed 1 night in Jun 2024

4/10 Poor

Richard

Travelled with partner
Disliked: Property conditions & facilities
Not much to like . The Unit was very small and lacked basic kitchen utensils and there were no , towel rails in bathroom. There were no doors to bedroom so was very noisy as near main road. Bathroom safety screen was missing.
Stayed 5 nights in Jun 2024

4/10 Poor

Barry

Disliked: Cleanliness, property conditions & facilities
Thrashed angry plumbing bare concrete in places dirty mouldy tiles you don’t want to walk on won’t be back
Stayed 2 nights in Jun 2024

8/10 Good

Glennys

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff member was cheerful & helpful, not enough car parks, unit was very clean, some laminate peel but ok, bed & sheets were very clean & comfy. however didn't like how the hot water ran out after 3 minutes and had to finish washing hair 20 minutes later when it was hot again? also very noisy traffic as is on a main street corner block. I would not book this again.
Stayed 1 night in Jun 2024