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Atrium Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atrium Resort

Flat-screen TV
2 Bedroom Superior Waterfront | Living area
2 Bedroom Spa Waterfront Deluxe | Terrace/patio
Beach/ocean view
2 outdoor pools, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
510 Marine Parade, Biggera Waters, QLD, 4216
  • Harbour Town
    4 min drive
  • Seafood Direct
    8 min walk
  • Helensvale Station
    12 min drive
  • Southport, QLD (SHQ-Gold Coast Heliport)
    13 min drive

Room options

View all photos for 2 Bedroom Spa Waterfront Deluxe

2 Bedroom Spa Waterfront Deluxe | Terrace/patio

2 Bedroom Spa Waterfront Deluxe

  • 79 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Deluxe

2 Bedroom Spa Deluxe | Terrace/patio

2 Bedroom Spa Deluxe

  • 79 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Superior Waterfront

2 Bedroom Superior Waterfront

2 Bedroom Superior Waterfront

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Apartment 4 star

2 Bedroom Spa Apartment 4 star | Living area

2 Bedroom Spa Apartment 4 star

  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Waterfacing Spa

2 Bedroom Waterfacing Spa | Living area

2 Bedroom Waterfacing Spa

  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment Waterfront (no Spa)

View from room

2 Bedroom Apartment Waterfront (no Spa)

  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

2 Bedroom No Spa

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Standard Apartment, 1 Bedroom

Iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 79 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 Bedroom Spa Waterfront 4 Star

Iron/ironing board, free WiFi, bed sheets

1 Bedroom Spa Waterfront 4 Star

  • 79 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Atrium Resort

Beach location and 2 outdoor pools
Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a fitness center. Housekeeping is not available.
Atrium Resort offers 30 accommodations with washers/dryers and irons/ironing boards. Rooms open to balconies. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include showers.

This Gold Coast hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Atrium Resort, you'll be within walking distance of Ian Dipple Lagoon. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Amenities include free lobby newspapers, an elevator, and a terrace
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Just a 5-minute drive from Broadwater Parklands and 12 minutes from Warner Bros. Movie World
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Atrium Resort offers its guests 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a sauna. A fitness center, a library, and a terrace are also featured at Atrium Resort. Self parking is free.

This 4-star Gold Coast hotel is smoke free.

Atrium Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Outdoor tennis court
  • Sauna
  • A hot tub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Kitchen
  • Microwave
  • Fridge
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Library
  • Vending machine

Guest services

  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Iron/ironing board
  • Phone
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas is limited to 60 minutes per day.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Atrium Biggera Waters
Atrium Resort Biggera Waters
Atrium Resort Hotel
Atrium Resort Biggera Waters
Atrium Resort Hotel Biggera Waters

Atrium Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 418 out of 1000 reviews" "
Rating 8 - Good. 373 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Sophia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room 5C was dirty, as we opened the door it smelt like dust. The washing machine had mould and dirt around the opening, the cushions on the couch and beds had stains on them, the cutlery was dirty. We left the balcony door open for a few hours while we did our usual shop for our stay on top of buying some cleaning products to wipe, clean the place down and wash the dishes/ cutlery that we would use. The washing machine we did not use at all which was disappointing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

James

Liked: Staff & service
Stayed in 3F ,good position and views. Unit needs a spruce up,small bedroom fan noisy and coming adrift from the light.Vacuum cleaner smelt of mould when operated and .arm fitting loose. Beds need to be moved and vacuumed underneath
Stayed 7 nights in Jul 2024

10/10 Excellent

Mick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, awesome location. The only issue was the carpark location. The allocated spot was as far as possible from the the room.
Stayed 5 nights in May 2024

10/10 Excellent

Penina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the roof top pool and spa.
Stayed 3 nights in Apr 2024

8/10 Good

Robyn

Stayed 3 nights in Apr 2024

6/10 Okay

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good but not happy with the insects coming in due to no screen protectors. Also while we were there we killed 3 big cockroaches.
Stayed 4 nights in Mar 2024

8/10 Good

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop pool and BBQ. Convenient location. Apartment was comfortable although getting a little worn in places. great view from the balcony.
Stayed 5 nights in Apr 2024

6/10 Okay

Lloyd

Disliked: Cleanliness
Stayed 5 nights in Apr 2024

6/10 Okay

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The facilities such as the pools and spas and sauna were fantastic. The location is awesome. However the apartment not so great. Uneven floor boards that stuck up and are hazardous in some spots. The oven was filthy so that made cooking dinner for our family impossible. The closets had so much random crap in them car seats beach buggy boxes of floor boards mis matched and ver few coat hangers. The bathroom draws were full of hair n fluff. The shower was not clean and the shower head needed consistent readjusting. The place mats were all stained n crap the longer was covered in dirt and the living area smelt like urine.
Stayed 5 nights in Mar 2024

6/10 Okay

Brad

Stayed 7 nights in Feb 2024

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From check in to residents to parking was all excellent
Stayed 3 nights in Feb 2024

8/10 Good

Gail

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean apartment with nice facilities ie pools, spa, sauna, cafe onsite etc
Stayed 4 nights in Jan 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

Karin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Currently i am undergoing Cancer treatment, and had 1 week off to go away. We stayed in apartment 1E. It was a HEALTH HAZZARD! Broken, mouldy tiles in the bathroom with cockroaches! We paid for a spa room but couldnt use it due to the revolting condition of the bathrooms. The lock on the door was broken (maintenance came to check it but didnt have another lock) bedrooms had no air cond only a fan. Furniture was grubby and my child went to get a blanket out the cupboard that was covered in brown sticky things. This place is not fit for staying in with the bathrooms mouldy and tiles missing. We told reception that $417 a night is really not fair for what we got. I am going to show these photos to relevant people as i believe we were ripped off. I asked for a discount on our stay because it was a health hazzard but told no. If they had any conscience, they would not put an immuno compromised person in a mould and cockroach infested room. We asked to check out but were told we had to pay 3 nights even though we asked after 1 night of stay as thats cancellation policy. DONT STAY HERE!
Stayed 5 nights in Jan 2024

6/10 Okay

Sam

Travelled with family
Liked: Staff & service
Overall this place is ok but it helps to set the expectation that it is more of an apartment (with a pool and restaurant) than a resort. If you’re staying more than 3 nights you will need to BYO toilet paper and shampoo. Rooms are only serviced if you stay more than 8 days. But overall it’s not too bad.
Stayed 7 nights in Dec 2023

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lady at reception was rude and not helpful at all. Air conditioners don’t cool the whole place.
Stayed 3 nights in Jan 2024

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the view from our balcony the kid's loved the gaming room and the pools just all round we loved.We could have just stayed there beautiful spot and all the theme parks were close so that's a bonus
Stayed 6 nights in Dec 2023

10/10 Excellent

Damien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Dec 2023

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay!
Stayed 5 nights in Dec 2023

6/10 Okay

Simone

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The airconditioning didnt go to the bedrooms, so it was impossible to sleep. We had an athlete who needed a good sleep, so he had to sleep on the floor in the lounge. There was no service, so we had to try to wash towels and replenish things ourselves.
Stayed 4 nights in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Facilities fabulous
Stayed 3 nights in Dec 2023

2/10 Terrible

BRETTT

Disliked: Cleanliness, staff & service
I am a Vet with a Government approved Assistance dog ! On booking I call the property to let them know ! The manager flatly refused my booking ! Her actions could have brought the resort a $ 10000 $ fine ! I suggest maybe u should educate the owners and Management as to state and federal law as to assistance and blind dogs in Oz !
Stayed 4 nights in Nov 2023

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Noisy. Lock broken upon arrival resulting in delay. Shower did not drain.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jessica

Travelled with family
Family friendly
Stayed 4 nights in Nov 2023