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Holiday Inn Gloucester-Cheltenham by IHG

4.0 star property

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Photo gallery for Holiday Inn Gloucester-Cheltenham by IHG

Indoor pool
Fitness facility
Exterior
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Crestway, Barnwood, Gloucester, England, GL4 3RX
  • University of Gloucestershire, Oxstalls Campus
    ‪4 min drive‬
  • Kingsholm Stadium
    ‪5 min drive‬
  • Gloucestershire Royal Hospital
    ‪6 min drive‬
  • Gloucester (GLO-Gloucestershire)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Super King)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Indoor pool

Delta Hotels by Marriott Cheltenham Chase

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.1 out of 5, Very good, (1000)
The price is €147
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Delta Hotels by Marriott Cheltenham Chase

About this property

Holiday Inn Gloucester-Cheltenham by IHG

Hotel with a health club, in the vicinity of Gloucester Cathedral
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking.
Holiday Inn Gloucester-Cheltenham by IHG offers 125 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Gloucester-Cheltenham by IHG. During your stay, you'll be within walking distance of Barnwood Arboretum & Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Open Lobby
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and fitness classes
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Gloucester Cathedral and 7 minutes from Gloucester Quays
  • Dogs welcome for a fee
Holiday Inn Gloucester-Cheltenham by IHG offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 312 square feet (29 square meters) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Gloucester-Cheltenham by IHG. Parking is available for a fee.

This 4-star Gloucester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Open Lobby - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Polish, Spanish, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Open Lobby

Things to do

  • Fitness classes
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (312 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day, plus a deposit of GBP 15.00 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 15.00 per stay
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gloucester-Cheltenham Holiday Inn
Holiday Inn Gloucester-Cheltenham
Holiday Inn Hotel Gloucester-Cheltenham
Gloucester Holiday Inn
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Holiday Inn Gloucester-Cheltenham Hotel
Gloucester Cheltenham By Ihg
Holiday Inn Gloucester Cheltenham
Holiday Inn Gloucester-Cheltenham by IHG Hotel
Holiday Inn Gloucester Cheltenham an IHG Hotel
Holiday Inn Gloucester-Cheltenham by IHG Gloucester
Holiday Inn Gloucester-Cheltenham by IHG Hotel Gloucester

Holiday Inn Gloucester-Cheltenham by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 399 reviews
Rating 8 - Good. 114 out of 399 reviews
Rating 6 - Okay. 25 out of 399 reviews
Rating 4 - Poor. 13 out of 399 reviews
Rating 2 - Terrible. 4 out of 399 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Leanne

Liked: Staff & service
Disliked: Cleanliness
Average. Disappointing.
The hotel were hosting events. This meant a lot of things were unavailable, including drinks and menu choices. Much longer waits for services (20mins to make a tea at the cafe/bar area!). We were not made aware of this before our stay. There was also no lift to the floor our room was on, so be aware if you do have mobility issues or problems carrying things you’ll struggle in certain rooms. Breakfast was drying out as it had been left to sit under the hot plates. The staff were friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Easy check- in, room was spotless, breakfast was nice and early and was excellent.
Stayed 2 nights in Nov 2024

8/10 Good

Kalpana

Stayed 3 nights in Nov 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome extremely quick and easy. Nice comfortable room. Easy to park although not free.
Stayed 1 night in Nov 2024

8/10 Good

Doug

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gloucester weekend
Very nice hotel although charging for parking is a bit cheeky
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Budget Hotel
Lovely stay overnight. Clean hotel, very nice dog friendly room. Ate dinner and breakfast in the on site restaurant, and both were very good. Staff incredibly helpful and welcoming. Would recommend and visit again.
Stayed 1 night in Nov 2024

10/10 Excellent

Leaby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 would recommend
Staff were lovely and happy to help with anything you needed. Smell of the hotel when arriving (and throughout) was impeccable and gave a fresh feeling to it, booked family rooms and the size of the room was perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Travelled with family
Only stayed for one night but everything was perfect. Clean comfortable room and staff super helpful and friendly
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Chose hotel as appeared in images to be better than the cheaper chains around the city centre. Sadly, it is very basic - beds a little firm, but ok. Everything else functional at best, Lots of white rough white paint on industrial like doors. Virtually no pressure in bath/shower. Very thin walls (we had a lady throwing up next door at 2am). Spa is a disgrace. They are apparently re doing ladies and mens changing but it should never be in the state it is with men in one of two 'treatment' rooms with a couple of chairs to change. Pool would be fine, but again, all white and industrial with aged tiled flooring from the 70s / 80s. Breakfast was shocking (cardboard over cooked bacon, the thinnest, cheapest, powdering sausages with no actual meet in, scrambled egg swimming in yellow oil, coffee from a machine that tasted very bitter). I will say that day 2 I had an omelette made to order which the chef did a fairly good job of - he saved breakfast. I don't think it is the chef or serving staff fault - it is the choice of the hotel that sells rooms for £120 a night to serve food at a quality that the average little chef or truck cafe wouldn't even consider. On the positive side, the staff in the restaurant and on reception in the main were friendly, well presented and did all they could. Holiday Inn used to be a Hilton class hotel - not great, but predictable. This is the second time I made this mistake - the first was a couple of years ago at the Holiday Inn in Guildford :-(
Stayed 2 nights in Nov 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Oleksandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. It's almost 4*, much better than regular 3*. Everything has been immaculate. The room is spacious, very clean, the toiletries are good, large flat TV, climate control, SPA complex with complimentary access, amazing breakfast, very nice staff. Awesome place. Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay & amazing staff
This was my first hotel stay with my son and two dogs and I was very apprehensive. I really didn’t need to be. The staff were attentive as soon as I walked in and made a fuss of my little boy and the dogs. They made sure I had all the special requests I asked for and offered extra help if needed. The room was amazing - super king bed, massive TV, good WiFi and spotlessly clean. We had an amazing stay and will be back again for sure. Thank you for making our stay so easy and enjoyable! Please praise your staff and make it known how much their kindness meant!
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff on arrival and throughout our stay ….room was spotless as was the public areas of the hotel …..it’s just a shame that other residents staying in rooms nearby didn’t respect others at 3am in the morning when they returned quite drunk from their night out !!! I would suggest a Polite notice asking folks to Respect other residents when they return after certain hours !!!????? Otherwise we enjoyed out stay !!!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with good amenities in a very convenient location.
Stayed 2 nights in Oct 2024

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful receptionist
Stayed 1 night in Oct 2024

10/10 Excellent

Nigel

Stayed 1 night in Oct 2024

10/10 Excellent

AE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff especially Claudine. Close to Motorway links. Gym was fine.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Two night stay in accessible room with breakfast paid for. Hotel reception staff were helpful and the service staff at bar and restaurant areas were friendly and helpful. Breakfast had a good choice and the buffet was clean and food presented well. We had two evening meals in the bar area and they were both very satisfactory. We didn’t use the pool facilities but how nice to have them available to use. We would use this hotel again.
Stayed 2 nights in Oct 2024

8/10 Good

Mark, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym, swimming pool, saunas. Very good breakfast. Comfortable bed, king size. Dog friendly!
Stayed 1 night in Oct 2024

4/10 Poor

Dominic

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Poor sleep quality
Nice, clean place but the bedrooms are incredibly warm and the air con is restricted to 19 degrees and only stays on intermittently. I found the pillows very uncomfortable but there was a sign in the room suggesting that they offered a variety of pillows to suit individual need. However, when I asked at reception, i was told they weren't sure what was available and would have to check and get back to me. After id not heard back after 45 minutes, i tried to call reception twice and it just rang out for 3/4 minutes on both occasions. I was so tired at that point, I gave up but had 3 nights poor sleep. Two of my colleagues reported similarly negative experiences, a real shame as we have lots of local stays planned over the coming months.
Stayed 3 nights in Oct 2024

4/10 Poor

Razwan

Stayed 2 nights in Oct 2024

10/10 Excellent

P J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I couldn’t get the subtitles on the tv to work in the early Evenin I like to take my hearing aids out and give my ears a rest and watch tv with subtitles but I couldnt
Stayed 1 night in Oct 2024