Beach hotel with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Hakuna Matata Lodge offers 9 accommodations with complimentary newspapers and complimentary bottled water. This Gisenyi hotel provides complimentary wired Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
During your stay at Hakuna Matata Lodge, you're just a quick walk from Gisenyi Beach. Features include free WiFi in public areas, plus a restaurant and a bar.
Free WiFi in some public areas
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include free lobby newspapers, laundry facilities, and a terrace
Steps from Gisenyi Beach and a 2-minute drive from Rwanda Tourism University College
Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and a garden are also featured at Hakuna Matata Lodge.
This 3-star Gisenyi hotel is smoke free.
Hakuna Matata Lodge has a restaurant on site.
Room service is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Return airport shuttle (surcharge)
Food and drink
1 restaurant
1 bar
Room service available
Family friendly
Laundry facilities
Conveniences
Free newspapers in reception
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Outdoors
BBQ grill(s)
Garden
Terrace
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
TV
Food and drink
Free bottled water
More
Desk
Free newspapers
Policies
Check-in
Check-in start time: 12:30 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property is also known as
Hakuna Matata Lodge Gisenyi
Hakuna Matata Gisenyi
Hakuna Matata Lodge Hotel
Hakuna Matata Lodge Gisenyi
Hakuna Matata Lodge Hotel Gisenyi
Hakuna Matata Lodge Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
6.0/10
Cleanliness
2.0/10
Staff & service
6.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Bernd
3 Jul 2018
Disliked: Staff & service
Total Disaster
Total Disaster
When we arrived after a 4 hour drive, they pretended to to be aware of our booking.
There was a wedding going on and I believe that was the reason why they kicked out all "ordinary" bookings.
The staff was extremely unfriendly and rude. They said this is not their problem and kicked us out, not even thinking about apologizing or even offer to help us finding alternative accommodation....
Unfortunately, based on this experience, I can only advise everybody to avoid this place.