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Best Western Tower West Lodge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Tower West Lodge

Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Breakfast, lunch and dinner served
Indoor pool, pool loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
109 N Hwy 14/16, Gillette, WY, 82716
  • Rockpile Museum
    13 min walk
  • AVA Community Art Center
    18 min walk
  • Bicentennial Park
    3 min drive
  • Gillette, WY (GCC-Campbell County)
    6 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Smoking

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking (Pet Friendly)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Garner Gillette South, an IHG Hotel

Hot tub
Breakfast included
Free airport shuttle
Parking included
4.3 out of 5, Excellent, (1001)
The price is €91
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Garner Gillette South, an IHG Hotel

About this property

Best Western Tower West Lodge

Family-friendly hotel with a fitness center connected to the convention center in Gillette
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Best Western Tower West Lodge offers 190 air-conditioned accommodations with video-game consoles and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Premium satellite television is provided. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the overall property condition at Best Western Tower West Lodge. During your stay, you'll be connected to the convention center, and within walking distance of Rockpile Museum. You'll find features like an indoor pool, a restaurant, and a gym.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • 13 minutes by foot from Rockpile Museum and a 2-minute drive from AVA Community Art Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Tower West Lodge offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Best Western Tower West Lodge.

This 3-star Gillette hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
Silver Creek Steakhouse - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Parking and public transport

  • On-site parking available only on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 5-15 for adults and USD 2.50-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Silver Creek Steakhouse

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3003 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairwells
  • Deep-pile carpet in room
  • Pool hoist on site
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV/satellite channels
  • Premium channels
  • TV
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 for adults, and USD 2.50 to 10 for children
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Tower
Best Western Tower West Lodge
Best Western Tower West Lodge Gillette
Best Western Tower West Lodge Hotel
Best Western Tower West Lodge Hotel Gillette
Tower West
Best Western Gillette
Best Western Tower West Hotel Gillette
Gillette Best Western
Best Western Tower West Gillette
Best Western Tower West
Best Tower West Gillette
Best Western Tower West Lodge Hotel
Best Western Tower West Lodge Gillette
Best Western Tower West Lodge Hotel Gillette

Best Western Tower West Lodge Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 183 out of 604 reviews" "
Rating 8 - Good. 224 out of 604 reviews" "
Rating 6 - Okay. 115 out of 604 reviews" "
Rating 4 - Poor. 51 out of 604 reviews" "
Rating 2 - Terrible. 31 out of 604 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

DONNA

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cozy rooms with on property dining
Stayed 1 night in Aug 2024

10/10 Excellent

Kameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great staff
Stayed 3 nights in Aug 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty run of the mill hotel, no frills.
Stayed 2 nights in Aug 2024

10/10 Excellent

Prose

Stayed 1 night in Aug 2024

8/10 Good

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These people know there stuff. Clean, quiet, efficient no nonsense check in, and HOT shower with great pressure
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness
This place was nice yeah the room i was in basically all the lights were burnt out. Plus there was no free breakfast which expedia said there was, It was decent at best. Spacious rooms comfortably beds.
Stayed 1 night in Aug 2024

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible One Night Stay
The room wasn’t vacuumed. The shower/tub didn’t drain well standing water which is gross. We could hear the people next door. They were up all night making noises that another person doesn’t want to hear. They also had a dog in their room which barked in middle of night and they had to yell at to be quiet which kept us up. We specifically asked not to be near anyone who had an animal. Lastly when we checked out the front desk didn’t even ask how our our room was and when I told the woman she said “well you booked with a third party”. Really, that’s horrible customer service. I am posting on trip advisor and yelp about this hotel so others know not to stay here and this wasn’t even the least expensive place to stay in the town.
Stayed 1 night in Aug 2024

8/10 Good

Aner

Liked: Cleanliness, staff & service
The price was overstated because of the condition of the hotel. Not fair
Stayed 7 nights in Aug 2024

10/10 Excellent

kerry

Small bottles of shampoo and conditioner - free drink voucher
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got over charged by over double for what we booked our room for and nobody will over a refund or take responsibility for the mistake. Don’t stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience i liked
Stayed 1 night in Aug 2024

4/10 Poor

Kelli

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay!!
Front seat and house keeping were so friendly and helpful. Restaurant was closed, because it was Sunday night, but the full menu was available in the bar. Bartender was super nice and friendly. The outside looks a little older but the inside is very nice. We will probably only stay here when in Gillette.
Stayed 1 night in Jul 2024

6/10 Okay

Tess

Stayed 1 night in Jul 2024

10/10 Excellent

Katherine Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly and helpful! Dining room connected to hotel was very convenient. An employee even took me to the airport at 4:30 am!! Great service, clean property, awesome staff!
Stayed 6 nights in Jul 2024

6/10 Okay

Kristen

Travelled with group
Liked: Staff & service, amenities
We needed a quick place to sleep for the night. Bed was comfortable and shower pressure was great. Room was clean but smelled of cigarettes
Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service
The shower head needs replacement. The flow was poor and sprayed all over. Beds were fine, but some of the pillows had seen better days.
Stayed 2 nights in Jul 2024

4/10 Poor

Paul

Business traveller
No breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place.
Great restaurant, pool, and hot tub. Friendly service. Very clean. Comfortable beds and pillows.
Stayed 1 night in Jul 2024

6/10 Okay

Tamra

Disliked: Cleanliness, staff & service, property conditions & facilities
No continental breakfast. Screaming kids in pool area unsupervised by parents.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Burgandie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience, property can be quite confusing and maze like, but once you figure it out it’s okay.
Stayed 1 night in Jun 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women that was on duty was awesome!! Very helpful! Room was clean, beds were comfy!
Stayed 1 night in Jul 2024