Horseshoe Black Hawk

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Horseshoe Black Hawk

Casino
Lounge
Pillow-top beds, in-room safe, desk, blackout curtains
Lobby sitting area
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
401 Main St, Black Hawk, CO, 80422
  • Monarch Casino Black Hawk
    ‪1 min walk‬
  • Ameristar Casino Black Hawk
    ‪7 min walk‬
  • The Gilpin Casino
    ‪12 min walk‬
  • Boulder, CO (WBU-Boulder Municipal)
    ‪62 min drive‬

Room options

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Horseshoe Black Hawk

Hotel in Black Hawk with 3 restaurants and a casino
3 restaurants, a casino, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Horseshoe Black Hawk offers 240 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Horseshoe Black Hawk. During your stay, you're just a quick walk from Monarch Casino Black Hawk. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy American cuisine while dining at Brew Brothers
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Monarch Casino Black Hawk and 7 minutes by foot from Ameristar Casino Black Hawk
  • Pets welcome for a fee (restrictions apply)
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A casino, multilingual staff, and ski storage are also featured at the business-friendly Horseshoe Black Hawk. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Black Hawk hotel.

Brew Brothers - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Roxy's Restaurant & Bar - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Dash Cafe - This delicatessen serves lunch and dinner. Open daily.
Starbucks - Onsite café. Open daily.
Taco Cantina - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Brew Brothers
  • Roxy's Restaurant & Bar
  • Dash Cafe
  • Starbucks
  • Taco Cantina

Family friendly

  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Ski storage

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 27 casino gaming tables
  • 900 casino slot machines
  • Casino (42400 square feet of space)
  • Casino sportsbook
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay
  • Resort fee: USD 19.01 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Isle
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk
Isle Hotel
Isle Capri Black Hawk
Isle Hotel Black Hawk
Isle Hotel Black Hawk
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk Hotel
Isle Casino Hotel Black Hawk Black Hawk
Isle Capri Black Hawk
Isle Casino Hotel Black Hawk Hotel Black Hawk
Hotel Isle Of Capri
Isle Of Capri Hotel
Isle Of Capri Casino & Hotel
Horseshoe Black Hawk Hotel
Isle Casino Hotel Black Hawk
Horseshoe Black Hawk Black Hawk
Horseshoe Black Hawk Hotel Black Hawk

Horseshoe Black Hawk Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1004 reviews" "
Rating 8 - Good. 264 out of 1004 reviews" "
Rating 6 - Okay. 140 out of 1004 reviews" "
Rating 4 - Poor. 73 out of 1004 reviews" "
Rating 2 - Terrible. 78 out of 1004 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Troy

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Not mad, just disappointed.
It was ridiculously hot in the halls and in the room. We set the ac to 69 and it had to be at least 80. We could not sleep and friends had rooms on other floors with the same problem. Then the power went out and the pitboss did not handle that legally or cordially. I have been to the property many times of there years, dating back to it being the isle and I’d never been treated so poorly or miserable. I don’t like to complain or stir things up but it was disappointing and there was no attempt to set thing right. Power outage and HVAC problems can be out of the control of any employee, but how they are handled and compensated for are 100% in their control to make it right.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay all around. Would have liked better liquor comped when gambling like some of the surrounding properties offer.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Got food poisoning from brew brothers I ordered my burger well done and got rare as they could serve a hot patty. Honestly this was ruined my beginning of my 10 day stay. Humiliated by the staff and their rude comments. I honestly never thought I would of had such a horrible experience. I just wanted to spend my recent winnings of 17k in peace. I was well know and respected by staff members but after this experience I'm never going to return to horseshoe casino.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Roxanne, Colorado Springs

Travelled with partner
This was the first time we had stayed at this property. The rooms are very nice, but there was an issue with the heater. Apparently, maintenance had turned the heater on two days earlier because it got cold in Blackhawk. However, there was an issue, and the heater was not able to be turned off. So we were told to sleep with the window open if we needed to get some air in the room. There were no windows in the room so we slept with the French doors to outside wide open all night. This was OK until around four in the morning when a thunderstorm rolled through. I might be willing to stay there again if I knew I was not going to have a problem with the heat blaring and making the room so hot.
Stayed 1 night in Oct 2024

6/10 Okay

Guy

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
NEVER STAY HERE!!!
The gentleman who checked us in was very friendly and helpful. The entire stay went downhill from there. The amenities lists AC however there is NOT AC and in the room. Our room was 78 degrees. We had to keep the windows open just to achieve 72. Plugged one curling iron in and the breaker blew in the bathroom. No lights or power. Re-set the outlet and finally got power. Had to curl hair in by the bed. Coffee maker did not work. When we went to the front desk in the morning to discuss the AC, power & coffee pot; she acted like she could care less. We did have a new coffee pot when we returned at the end of the day. We drove 6 hours and were tired when we arrived. A "valet" approached us and offered to park our car for $10 in valet for our entire stay. So we agreed. Only to find out the next morning, "valet" is complimentary. How can you have these con-artist working at your facility? Not once did we receive maid service. When we would return after being gone all day, our towels (that were hanging up) were taken and a pile of clean towels on the counter. Every day we got less and less towels. They would remove 2 wash clothes, 3 towels and one hand towel. They gave us 0 wash clothes, 2 bath towels and 5 hand towels. I prefer you don't take our towels that are hanging up if you are going to short us daily! Not once were we ever greeted or acknowledge when leaving or returning from the hotel. Very rude staff. There are many other choices to stay at....choose them!
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

2/10 Terrible

Abel

Stayed 2 nights in Oct 2024

6/10 Okay

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Good?
Dirty room dirty towels broken sink and toilet seat broken panels in the elevator cracked tile shower door that you had to step over the toilet to get out of no complementary breakfast nice casino and sketchy parking ramp all i can say is WOW!!!
Stayed 1 night in Oct 2024

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVERALL ALL WAS GOOD
Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Stayed 1 night in Oct 2024

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2024

10/10 Excellent

Christian, Colorado Springs

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, great prices, and clean rooms.
Stayed 2 nights in Oct 2024

6/10 Okay

sarah

Disliked: Cleanliness
The room was nice. I am housekeeping manager and there was hair on the toilet as well as the floor next to the toilet. Stain on the pillow case and on the mattress pad
Stayed 1 night in Oct 2024

6/10 Okay

Erica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
At first the rooms looked nice but we had multiple things not work. Including the coffee pot, mini fridge, and the window would not close properly. Also the beds were uncomfortable. We felt like it was way overpriced for the quality we received
Stayed 2 nights in Oct 2024

10/10 Excellent

Luke, Gardnerville

Stayed 1 night in Oct 2024

10/10 Excellent

alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Room was lovely. Bed was huge.
Stayed 3 nights in Oct 2024

4/10 Poor

Edward A

Liked: Cleanliness
Disliked: Staff & service
The water was not warm, the staff at the front desk was rude.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Matt

Stayed 1 night in Sep 2024