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The Prestige Hotel Penang, a Member of Design Hotels

4.5 star property

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Photo gallery for The Prestige Hotel Penang, a Member of Design Hotels

Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
Building design
Breakfast, lunch, dinner served; Asian cuisine
Premier Deluxe
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included

Explore the area

Map
8 Gat Lebuh Gereja, George Town, 10300
  • Pinang Peranakan Mansion
    ‪3 min walk‬
  • Padang Kota Lama
    ‪8 min walk‬
  • KOMTAR
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Trio

Deluxe Trio

Deluxe Trio

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft Suite

Loft Suite

Loft Suite

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe

Premier Deluxe

Premier Deluxe

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, iron/ironing board

Deluxe King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Prestige Hotel Penang, a Member of Design Hotels

Luxury hotel with a full-service spa and a fitness center
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is available on request.
The Prestige Hotel Penang, a Member of Design Hotels offers 162 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Prestige Hotel Penang, a Member of Design Hotels. During your stay, you're just a quick walk from Pinang Peranakan Mansion. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at The Glasshouse, a café that serves Asian cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, aromatherapy, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Pinang Peranakan Mansion and 5 minutes by foot from Fort Cornwallis
The Prestige Hotel Penang, a Member of Design Hotels offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury The Prestige Hotel Penang, a Member of Design Hotels also features a rooftop terrace, coffee/tea in a common area, and concierge services. Free self parking is available.

This 4.5-star George Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.
The Glasshouse - This café specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
TheReserve - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Glasshouse
  • theReserve

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Prestige Hotel Penang
The Prestige Hotel Penang, a Member of Design Hotels Hotel
The Prestige Hotel Penang, a Member of Design Hotels George Town

The Prestige Hotel Penang, a Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 363 out of 496 reviews
Rating 8 - Good. 101 out of 496 reviews
Rating 6 - Okay. 21 out of 496 reviews
Rating 4 - Poor. 8 out of 496 reviews
Rating 2 - Terrible. 3 out of 496 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PHUA

Liked: Staff & service, property conditions & facilities, room comfort
Good but not excellent
It's one of the newest hotels in Georgetown so we decided to give this a try. Pros: Attentive service staff Cons: It's quite an open concept with a small lobby Toilet in the West Wing was choked (probably due to public access) There were no clear instructions on pool access and we had to come down to the lobby to access to the West Wing No evening turn-down service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 4 nights and extended to 3 more... We just love The Prestige, the whole staff is working for your well-being and thrive to please you. An absolute winner for me!
Stayed 3 nights in Dec 2024

10/10 Excellent

woo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially booked 4 nights. We loved it so much that we extended our stay by 3 extra nights!!! Says it all...
Stayed 4 nights in Dec 2024

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in Dec 2024

10/10 Excellent

Loi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and service
Third stay in this hotel and I love the comfortable room and surroundings. Will always stay here when I go to Penang. Thks to Zainal and team for your excellent service!
Stayed 4 nights in Dec 2024

4/10 Poor

Chun

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel floor is dirty and the drinking cups aren't clean. there are some stains on the bedsheet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lay See

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel. Beautiful and comfortable. Would return if in Penang in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelland breakfast buffet
Stayed 1 night in Dec 2024

10/10 Excellent

Priscilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Convenient location with nice rooftop pool with nice view of harbor and sunrise. Encountered some issues with room check-in, WiFi password and in room amenities.
Stayed 3 nights in Dec 2024

8/10 Good

Kuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hotel in Georgetown.
Friendly staff, we were greeted with smiles though out our stay. The hotel is relatively new, so in good shape. Unfortunately our room was right next to the service elevator and cleaning equipment storage, sound proofing wasn’t up to par, and the noise traveled.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ramon

Stayed 5 nights in Nov 2024

10/10 Excellent

haffiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay with aweome staff
Had a great stay in penang, the gotel staf at all level was fantastic. Very nice and friendly and also very helpful. Richel and Ahmaf at the front desk were especially great in helping with anything needed. Hotel was clean, food was great, accomadoatiins were nice and location was perfect.my wife and i reqlly enjoyed our stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nigel

Perfect blend of location and accommodation in Georgetown
Stayed 1 night in Nov 2024

6/10 Okay

Panda

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Hermann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 5 years old property with nice staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location. Clean and tidy premises. Easy access to public transit and friendly staff. Nice jesture of in-room espresso machine and complimentary beverages.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Well kept. Awesome views from the pool. Staff are excellent. Glasshouse cafe food is good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotel
This was one of the nicest hotel I have ever been to and I have travelled quite a lot. The service was absolutely amazing form the moment we stepped out of the taxi until we left. The room was big, the beds were comfortable and the pillows as well, the food at the restaurant was good whether it was the breakfast buffet or lunch à la carte (not much local food though). The rooftop pool was very nice with a great view. I highly recommend it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

chia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff service is good !
Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Liked: Staff & service
Stayed 3 nights in Sep 2024