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The Frame Guesthouse - Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Frame Guesthouse - Hostel

Garden
Property entrance
Double Room with Shared Bathroom
Exterior
Bed in 4-Bed Deluxe Dormitory Room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
168, Lebuh Chulia, Georgetown, George Town, Penang, 10200
  • Kapitan Keling Mosque
    2 min walk
  • Georgetown UNESCO Historic Site
    5 min walk
  • Pinang Peranakan Mansion
    7 min walk
  • Penang (PEN-Penang Intl.)
    28 min drive

Room options

View all photos for Bed in 4-Bed Female Dormitory Room

Bed in 4-Bed Female Dormitory Room

Bed in 4-Bed Female Dormitory Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 8-Bed Mixed Dormitory Room

Bed in 8-Bed Mixed Dormitory Room

Bed in 8-Bed Mixed Dormitory Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Private Bathroom

Double Room with Private Bathroom

Double Room with Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom

Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room with Shared Bathroom

Double Room with Shared Bathroom

Double Room with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Capital O 90897 Island City Hotel

Free WiFi
Air conditioning
Housekeeping
24/7 front desk
4.3 out of 5, Excellent, (15)
The price is €22
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Capital O 90897 Island City Hotel

About this property

The Frame Guesthouse - Hostel

Hostel in George Town, near Swettenham Pier Cruise Terminal
Coffee/tea in a common area, dry cleaning, and laundry facilities are available at this smoke-free hostel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a garden are onsite. Limited housekeeping is available.
The Frame Guesthouse - Hostel offers 18 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
During your stay at The Frame Guesthouse - Hostel, you're just a quick walk from Kapitan Keling Mosque. You'll find features like free WiFi in public areas, plus dry cleaning service and a library.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 14 minutes by foot from Swettenham Pier Cruise Terminal and a 1-minute drive from KOMTAR
As a guest of The Frame Guesthouse - Hostel, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi. The Frame Guesthouse - Hostel also features a garden, coffee/tea in a common area, and laundry facilities.

This George Town hostel is smoke free.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 9:30 AM - 10:30 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Frame Guesthouse Hostel Penang
Frame Guesthouse Hostel
Frame Guesthouse Penang
Frame Guesthouse
The Frame Guesthouse Penang/George Town
Frame Guesthouse Hostel George Town
Frame Guesthouse George Town
The Frame Guesthouse
The Frame Hostel George Town
The Frame Guesthouse - Hostel George Town
The Frame Guesthouse - Hostel Hostel/Backpacker accommodation

The Frame Guesthouse - Hostel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 37 reviews" "
Rating 8 - Good. 14 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Lee Choon

Liked: Cleanliness, staff & service
budget
Stayed 1 night in Jul 2024

8/10 Good

Lee Choon

Liked: Cleanliness, staff & service
cost saver
Stayed 1 night in Jul 2024

6/10 Okay

Grace

Disliked: Amenities, property conditions & facilities
Good location and easy check in and check out. The third floor doesnt have a bathroom so you have to go down to the lower levels anytime you need to do something. Facilites are fine but a lot of moisquitoes
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Noisy but overall pretty good
Hostel was pretty comfortable, but no provacy curtains. Really loud as opposite the mosque amd a major road, the ear plugs provided help very little, even though i realise that is not their fault. Just be aware of a 5am wake up call every morning. Showers and toilets separated and just like the pictures. Not social at all though. Overall good but depends on how heavy a sleeper you are
Stayed 3 nights in Mar 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful happy staff. Great spot with heaps of charm in a central location. It's an older building but well updated and kept. Good aircon and wifi. Ask for a room away from Chulia st though, its really loud.
Stayed 5 nights in Feb 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located right at the heart of the city and in front of Kapitan Keling Mosque, one of the many landmarks and touristic attractions of Georgetown. The staff was very polite and helpful, and the property is very nice and has this very nice style. Our room was spacious, very comfortable and we had a very nice view from the mosque (only issue was being awakened by it at 5 AM every morning, but they had earplugs at the reception to help with that).
Stayed 2 nights in Jan 2024

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

SAMKI

Liked: Staff & service
Could be better
The room smelled musty so I couldn’t sleep all night long. I was on the top bunk and it was dark so I fell when I tried to come down. The other occupants took the aircon remote control so it got really hot and humid at night. There were many bugs in the room and the washroom area.
Stayed 2 nights in Jul 2023

10/10 Excellent

Elijah James

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Nipu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The first night I was in an 8 bed mixed dorm and it was very noisy. There is a mosque nearby and I was woken up at 5:30am and 6:30am from it. I was also able it hear noise form people walking outside of the room. The next two nights, I was in a 4 bed female dorm and it was so much better. It was very quite.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it 😍 I do strongly recommend it for all 👍👍
Stayed 2 nights in Dec 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in George!
Great location. Heart of Georgetown. Easy to walk around or less than 2 mins to a bus stop in either direction. Street art, food, bars are all right there. Friendly staff and enough space to get some quiet time in one of several common areas. Has a TV area but I never watched anything so can’t say much on that. Was there for 7 nights and slept great every night. The prayers can be loud, but I don’t know if anywhere in the area is quiet, so buy some earplugs if you are a light sleeper.
Stayed 1 night in Sep 2019

8/10 Good

Kyungmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
okay with short stay
First of all, the staffs are superb nice. Thank you so much. I stayed in dorm and there was no curtain. There is a window in the room but it cannot be opened, and the light came from the hallway through the window was bothering me when I sleep.
Stayed 1 night in Dec 2018

8/10 Good

Nurul, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everthing is good except for the towel. Not so clean, eventhough i have requested for a second towel. Just remember to bring your own towel. Other than that, I have a pleasant stay
Stayed 2 nights in Oct 2018

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very nice and helpful the whole time we were there. We decided to book an extra night and they were accommodating with letting us check in early to the other room so we could leave our stuff there. The beds weren’t too comfortable but the biggest issue was that the walls and floors are super thin so you can hear everything. Rooms and bathrooms were fine and clean
Stayed 2 nights in May 2018

10/10 Excellent

Jeyson, Vietnam, Saigon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in the heart of George Town, easy to go to the Bus Terminal and explore all about George Town. Just walk out and then your adventure start. Lovely condition and cleanliness is great. Simplest but can't ask for more. All guest here should be pleased with the bathroom and toilet, very clean. The price is reasonable for all traveler, especially the backpacker :)
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service
Penang home base
Look, it's not a high-end hotel, and you get what you pay for. But it's a fine place from which to explore Penang, and the staff is very friendly and helpful. Breakfast is a simple affair (fresh fruit, strong coffee, tea, bread for toast, kaya, fruit jam, and butter). Wash up your dishes when you're done. It's fine, but instead of filling up on this, consider checking out the tasty and cheap street food, nearby. My double room with ensuite bath smelled a bit musty and had only a window facing the inside common bathroom area, which was quite noisy (hearing people showering and brushing their teeth), but the A/C and wifi worked. The ensuite bath consisted of an in-room sink, and then the toilet and shower were in a small separate room with sliding door - the type common in Asia where the toilet gets wet when you shower. But the hot water was reliable and consistent. Two things bothered me: 1) The "private" bath had recently been used, prior to my evening check-in. The toilet was wet, and there were wet footprints on the bath mat. Not what I had expected to find upon arrival. 2) There was some type of plumbing issue, causing the toilet to gurgle/back up when others were showering or flushed elsewhere in the building. I found it stressful, but the toilet did NOT actually ever overflow during my stay. Earplugs are a must.

10/10 Excellent

Guinnevere Allen, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Accommodations with Ammenties!
This is the best accommodations in Penang, Malaysia! The extra space, ammenities, big wash rooms, considerate staff, and comfortable beds with a central location to restaurants/shops/historical sites make for an excellent stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good place to stay. Great location. Dont have anything negative to say.

10/10 Excellent

Javier

Stayed 6 nights in Jul 2024

10/10 Excellent

Youngdal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔한 게스트하우스
아주 깔끔한 게스트하우스. 화장실 샤워실도 깔끔하고 따뜻한 물도 잘 나옵니다. 다만 침대마다 커튼이 없어서 오픈되어 있다는 것과 도로 바로 앞에 있어 밤에 소음이 약간 있다는 단점은 있네요
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situado en Georgetown
El Hostal esta bien situado en el centro de Georgetown y con acceso cómodo a la mayoría de las atracciones. Esta en una de las calles principales por lo que se accede cómodo a todo. El WiFi en las habitaciones funcionaba bastante mal. Y el suelo a ser de madera hacia que fuera bastante ruidoso. En la cama te dan una especia de manta para taparte que no sabes si esta muy limpia o no. Tienes un locker en la habitación con llave que tal dan. El baño estaba bien y aunque aparentemente no había muchas duchas nunca tuve problemas. Las dichas un poco pequeñas e incomodas Eso sí al ser el techo tipo invernadero por la mañana se formaba demasiado calor
Stayed 1 night in Aug 2018

10/10 Excellent

ゆみ, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
程よくリノベーションされた居心地の良いゲストハウスでした。共用の冷蔵庫の置き場所が気になりました。日当たり良すぎてでん電気料金かさみそう。
Stayed 3 nights in Jul 2018