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Sunway Hotel Georgetown Penang

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunway Hotel Georgetown Penang

Outdoor pool
Suite
Meeting facility
Suite | Living room
Family Room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400
  • Penang Times Square
    3 min walk
  • KOMTAR
    6 min walk
  • 1st Avenue Mall
    8 min walk
  • Penang (PEN-Penang Intl.)
    26 min drive

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe 1 King

In-room safe, desk, laptop workspace, blackout curtains

Deluxe 1 King

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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Outdoor pool

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Pool
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Parking included
Free WiFi
4.4 out of 5, Excellent, (1001)
The price is €88
for 1 room
includes taxes & fees
5 Jan - 6 Jan
JEN Penang Georgetown by Shangri-La

About this property

Sunway Hotel Georgetown Penang

Central hotel with free parking connected to a shopping center in George Town
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Sunway Hotel Georgetown Penang offers 250 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sunway Hotel Georgetown Penang. During your stay, you'll be connected to a shopping center, and just a quick walk from KOMTAR. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
Sunway Hotel Georgetown Penang offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sunway Hotel Georgetown Penang. Limited free parking is available on a first-come, first-served basis.

This 3.5-star George Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 35 for adults and MYR 25 for children
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel Georgetown Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 25 for children
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Sunway Hotel Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 469 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Noel

Liked: Staff & service, amenities, property conditions & facilities
Previous guest hair left on the bed side table. Housekeeping did not do their job well. Cleanliness not up to the standard. Quiet disappointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 weeks rooms are nicely renovated and hotel is very conveinient situated for shopping and dining out. We did not use public transport because the hotel was central to most places and we just got a Grab and on average we spent 7 ringhit to get to 90 percent of the places we visited, Breakfast a bit ordinary and pool while it was never crowded a bit on the smallish side and very limited seating they can put more seating and should. plus getting out of the pool for the elderly could be a little difficult as there are no proper steps in place but we managed On the whole great place and I would go back.
Stayed 16 nights in Aug 2024

6/10 Okay

AIK BENG

Liked: Staff & service
Food stalls nearby and central
Stayed 7 nights in Aug 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in the middle of a mega mall which is convenient for shopping and rainy weather options. Overall friendly helpful staff that helped us with luggage and importantly booked us a van to the airport.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kai Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly helpful staff
Lovely hotel with great and helpful staff. Beds were comfy,pool was great to cool off with towels provided. They cleaned our room every day. Location great for hawker food stalls.
Stayed 4 nights in Aug 2024

6/10 Okay

KUMPOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Gem in Georgetown
This is our 4th stay during our visit here in Georgetown., All is good except for their Vintage Wall Hung TV that is grossly lacking in Programs., Suggest Management look into Changing to Smart TV to cater for more nimble clientele for Netflik, Disney+ and other Apple or Android mobile users. This will complement everyone stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Eddie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

8/10 Good

Gracie Ban Cheng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Jul 2024

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy environment & friendly staffs
Stayed 3 nights in Jul 2024

8/10 Good

Kheng Wee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay if you like night street food, desert and a need to purchase local goods.
Stayed 3 nights in Jul 2024

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing can be improved is may place water dispenser in every floors for customers to refill water.
Stayed 2 nights in Jul 2024

10/10 Excellent

Edna Sheu Ling

Liked: Cleanliness, staff & service, amenities
Staff are helpful & friendly. Lots of eateries nearby & walkable to many other local market.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kam Hai

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious. Beds are bigger and comfortable. Staffs service and security are good. Penang street food and famous biscuits shops are around the corner. Walking distance to Komtar and Times Square shopping mall.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chor Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service
Sunway Hotel is convenient to food places. Next to the hotel is a food street with a few famous food stalls. McDonald's and Times Square, specialty food gifts and convenience stall is 2mins walk from the hotel. Staffs are very helpful and informative.
Stayed 3 nights in Jun 2024

4/10 Poor

SOON NEE

Stayed 2 nights in Jun 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to get food and gorceries, local food hawker, lots of restaurants and shops just need 1 minute walk. Few local banks are walking distance. Hotel staffs are helpful and friendly!
Stayed 2 nights in Jun 2024

8/10 Good

Ean

Stayed 4 nights in Jun 2024

10/10 Excellent

Jong Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is attentive and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Clara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip with friends
2nd time staying here. Convenient as street vendors are just outside hotel. Only set back is hotel's coffee house is not opened for dinner and no room service
Stayed 2 nights in May 2024

10/10 Excellent

Hsiao Ching

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very gd, New Lane market for stalls just round the corner. Ample food options are available nearby hotel. Facilities are in gd working condition. Little minus point - There was a used towel and shower cap on the washroom when I checked in. Air-conditioning and WiFi was abit unstable.
Stayed 3 nights in May 2024

10/10 Excellent

Wee

Stayed 1 night in May 2024

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Randall

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Unsatisfactory stay
All the staff I encountered were pleasant and very respectful. The tv reception was dismal and the service technician did his best to improve the clarity but was not successful. I believe the lcd tv should be replaced with a led unit. At night the room temperature increased and made sleeping uncomfortable. For this reason and the poor tv reception I do not recommend this hotel.
Stayed 3 nights in Apr 2024