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4.3 out of 5

"GREAT LOCATION BY THE JETTYS AND FERRY POOL BREAKFAST STAFF ROOMS EXCELLENT " More

By a verified traveller on Thu 11 Aug 2016

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Triple

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Royale Chulan Penang. During your stay, you're just a quick walk from Swettenham Pier Cruise Terminal. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 7 meeting rooms
  • On-site recreation includes a gym
  • 6 minutes by foot from Swettenham Pier Cruise Terminal and a 2-minute drive from KOMTAR

Royale Chulan Penang ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royale Chulan Penang

Everyone (3) Couples (1)
5 out of 5

TOP NOTCH

Pros: EVERYTHING
Cons: NOTHING
Location: NEAR TO FERRY AND THE CLAN JETTYs WALKING DISTANCE TO BARS/CAFES THE OLD FORT AND CHURCHES
GREAT LOCATION BY THE JETTYS AND FERRY POOL BREAKFAST STAFF ROOMS EXCELLENT

Posted by on 11 Aug 2016

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Comment from Hotel Management

31 Oct 2016 by Naz

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5

Gute Lage, Personal top

Hotel ist schon etwas in die Jahre gekommen, aber immer noch empfehlenswert. Personal ist sehr serviceorientiert und hilfsbereit. Sauberkeit ist für asiat. Verhältnisse okay, die Teppichböden sind etwas fusselig. Bäder sind groß mit getrennter Toilette. Zimmer zum Pool etwas laut - man hört Stimmen/Plantschen etc. von draußen, von den Nachbarzimmern haben wir (außer Tütenknallen) aber nichts gehört, obwohl das Hotel gut besucht war. Frühstück ist zwar abwechslungsreich, aber für europ. Gaumen findet sich wenig - nur je eine Sorte Käse bzw. Wurst sowie Obst, Müsli, Omelett, Toast/Brot. Klimaanlage und WLan funktionierten gut. Lage ist super, gratis CAT-Bushaltestelle um die Ecke und auch Little India und das alte Chin. Viertel sind fußläufig gut erreichbar.

Posted by , from Ahrweiler on 21 Dec 2017

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5 out of 5

Roayale Unterkunft in Georgetown

Hotel liegt sehr zentral in der Nähe des Hafens. Sehr schöner Komplex der ideal im Carrè aufgebaut ist, somit sehr ruhig und gefühlt idyllisch durch die Platzierung der Zimmer um den sehr schönen Swimmingpool. Das Personal ist sehr freundlich und zuvorkommend.

Posted by on 20 Feb 2017

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3 out of 5

Gute Lage zum Pier

Cons: Sehr langsame Internetverbindung
Einfaches aber sauberes Hotel, Gutes Frühstück und ein toller Poolnereich. Gute für eine Nacht, insbesondere als Zwischenstation. Zahlreiche Einkaufsmöglichkeiten in unmittelbarer Nähe.

Posted by on 8 Jan 2017

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Comment from Hotel Management

14 Jan 2017 by duty.mgr@royalebintang-penang.com

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Property Features

Royale Chulan Penang offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. A business centre and 7 meeting rooms are available. Public spaces have free WiFi. The business-friendly Royale Chulan Penang also features concierge services, room service (during limited hours), and a front desk safe. For a fee, parking is available. This 4-star George Town hotel is smoke free.

  • 179 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Royale Chulan Penang offers 179 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a rainfall showerhead, slippers, bidets and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Sri Tanjung Cafe – This restaurant serves breakfast, lunch and dinner.

Tea Room – On-site café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 43 for adults and from MYR 32 for children
  • Self-parking fee: MYR 3 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royale Bintang Penang Hotel
  • Royale Bintang Penang
  • The Royale Bintang Penang George Town
  • Royale Chulan Penang Hotel
  • The Royale Bintang Penang
  • Royale Chulan Penang Hotel George Town
  • Royale Chulan Penang George Town
  • Royale Chulan Penang Hotel
  • Royale Chulan Penang George Town
  • Royale Chulan Penang Hotel George Town
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