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Profolio Straits Quay

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Profolio Straits Quay

View from property
Outdoor pool
Exterior
Exclusive Condo, 2 Bedrooms, Sea View
Exclusive Condo, 1 Bedroom, Sea View | Beach/ocean view

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Parking included
  • Laundry
  • Pool

Explore the area

Map
3H-1-2, Straits Quay, Jalan Seri Tanjung Pinang, George Town, Penang, 10470
  • Straits Quay Mall
    1 min walk
  • Kyuu Omakase
    1 min walk
  • Tasek Gelugor Station
    41 min drive
  • Penang (PEN-Penang Intl.)
    40 min drive

Room options

View all photos for Executive Condo, 1 Bedroom, Kitchenette

Executive Condo, 1 Bedroom, Kitchenette | Living area

Executive Condo, 1 Bedroom, Kitchenette

  • 92 sq m
  • Sleeps 4
  • 1 King Bed, 1 Double Bed and 1 Twin Futon

View all photos for Exclusive Condo, 1 Bedroom, Kitchenette

Exclusive Condo, 1 Bedroom, Kitchenette

Exclusive Condo, 1 Bedroom, Kitchenette

  • 92 sq m
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Twin Futon

View all photos for Exclusive Condo, 2 Bedrooms, Sea View

Exclusive Condo, 2 Bedrooms, Sea View | Living area

Exclusive Condo, 2 Bedrooms, Sea View

  • 134 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

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About this property

Profolio Straits Quay

Hotel in George Town with 15 restaurants and a fitness center
15 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 5 coffee shops/cafes, and a snack bar/deli are onsite.
Profolio Straits Quay offers 9 air-conditioned accommodations with private spa tubs and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Profolio Straits Quay, you're just a quick walk from Straits Quay Mall. Free WiFi in public areas, free self parking, and 15 restaurants are available.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 15 restaurants, 5 coffee shops/cafes, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include convenience store, laundry facilities, and an elevator
  • Onsite recreation includes an outdoor tennis court, a gym, and bike rentals
  • Just a 3-minute drive from Gurney Drive and a few minutes from Gurney Plaza
  • Airport shuttle service available for a fee
Profolio Straits Quay offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a fitness center. There are 15 restaurants and 5 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Profolio Straits Quay. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star George Town hotel.

Profolio Straits Quay has 15 restaurants on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to midnight
  • Airport shuttle on request

Food and drink

  • 15 restaurants and 5 coffee shops
  • 1 bar

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Shopping

Family friendly

  • Children's pool
  • Full-sized fridge
  • Corner/local shop
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop

Guest services

  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Oven
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Private hot tub
  • Safe
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 60 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
Profolio Straits Quay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Property is also known as

Profolio Straits Quay Apartment
Apartment Profolio Straits Quay
Profolio Straits Quay Apartment George Town
Profolio Straits Quay George Town
Apartment Profolio Straits Quay George Town
George Town Profolio Straits Quay Apartment
Profolio Straits Quay
Profolio Straits Quay Hotel
Profolio Straits Quay George Town
Profolio Straits Quay Hotel George Town

Profolio Straits Quay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 48 reviews" "
Rating 8 - Good. 16 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 7 out of 48 reviews" "
Rating 2 - Terrible. 5 out of 48 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Azfar Nik

Liked: Cleanliness, staff & service, property conditions & facilities
The view is outstanding..
Stayed 5 nights in Jun 2024

10/10 Excellent

Leung, Poughkeepsie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite unique in its surrounding close to the sea and with different shops and eatery.
Stayed 8 nights in Jun 2024

4/10 Poor

Brian

Business traveller
Liked: Cleanliness, staff & service
The electrical breaker kept tripping on the master bath water heater. So I could not use that bathroom. In using the other bathroom the shower is stopped up and so a quick shower so it didn’t flood into the bathroom.
Stayed 6 nights in Nov 2023

4/10 Poor

Andrey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is dirty and maintenance is overdue. Towels are torn. Pillows have brown stains.
Stayed 4 nights in Oct 2023

6/10 Okay

Kah Heng

Stayed 2 nights in Feb 2023

4/10 Poor

Partiben

Stayed 2 nights in Feb 2023

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a good clean, repair work and paint.
Stayed 10 nights in Feb 2023

4/10 Poor

Lee

Liked: Amenities
Disliked: Cleanliness, staff & service
I was not goven a pool view room as advertised on my booking. When rung up the given straits quay property contact , staff was not friendly dued to the booking was not direct from them. Room was dirty , bathroom has cockroaches , wet towels still left in the washer. I was very disappointed .
Stayed 3 nights in Jun 2022

10/10 Excellent

Choy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Ahmad Shahrulnizam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Leong Sze

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveller

Stayed 10 nights in Feb 2020

10/10 Excellent

Muhamad Hafiz

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Still got some rubbish and stuffs didnt finish cleaning up, apparently some closets still got owner stuff in it.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Profolio Suite
The first day we had no hot water. The main bathroom was repaired on the second day but the en-suite took several days before we could use it. The TV uses an Android box that had no instructions. 327 channels but no guide and the box had to be reset about 3 times each night. Until we got the manager up we could not see anything but a black screen. A guide to the TV, oven and other items in the room would be useful. Ken the manager was approachable, friendly and helpful but often was off site. The room was comfortable if not a little dated in furniture. The bathrooms (when we could use them) were very up market and luxurious and definitely the highlight of the room. Mattress as is usual in SE Asia was like a rock. Fridge was a good size and very cold but noisy. Microwave is very basic. Oven and hot plates worked ok but took some experimenting without instructions. The air con and fans were very efficient. Second TV in the en-suite was useless. Room is serviced 3 times a week and the washing machine supplied is fine and the balcony was adequate to dry clothes.
Stayed 12 nights in Jun 2019

8/10 Good

Maarten

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication with property manager was good. Apartment was spacious and clean. Pool was nice and big. Small supermarket, eateries and other facilities available on the property.
Stayed 8 nights in Mar 2019

8/10 Good

Chuah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Profolio - Straits Quay
This unit was good for the price that we paid. Very comfortable and good location. The only minor setback is that the shower areas in both bathrooms can be a bit cleaner to truly make this unit outstanding. The owner did send the cleaners to try clean up the shower area upon our request.
Stayed 3 nights in Dec 2018

8/10 Good

Zahira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view awesome. Owner very good. Will repeat.
The view awesome. Owner very good. Will repeat to stay here again
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good. 1) th oven short circuit as it cuts off. 2) suggest to have microwave, would be convenient to heat up food.
Stayed 2 nights in Oct 2018