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One Pacific Hotel & Serviced Apartments

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Pacific Hotel & Serviced Apartments

Family Apartment, 2 Bedrooms | Living area
Exterior
Deluxe Twin Room
Lobby sitting area
Family Apartment, 2 Bedrooms | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
177, Jalan Macalister, Georgetown, George Town, 10400
  • Loh guan Lye Specialist Centre
    1 min walk
  • Island Hospital
    7 min walk
  • Gleneagles Penang Medical Centre
    13 min walk
  • Penang (PEN-Penang Intl.)
    28 min drive

Room options

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 33 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

One Pacific Hotel & Serviced Apartments

Hotel with free parking, near Gurney Drive
Along with a restaurant, this hotel has a coffee shop/cafe and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
One Pacific Hotel & Serviced Apartments offers 90 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at One Pacific Hotel & Serviced Apartments, you're just a quick walk from Loh guan Lye Specialist Centre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a meeting room, and convenience store
  • 15 minutes by foot from Gurney Drive and a 3-minute drive from KOMTAR
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly One Pacific Hotel & Serviced Apartments. Self parking is free.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
One Pacific Hotel & Serviced Apartments has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 25.00 for adults and MYR 25.00 for children
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Pacific Hotel & Serviced Apartments

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 25.00 for adults and MYR 25.00 for children
  • Airport shuttle fee: MYR 68.00 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MYR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
One Pacific Hotel & Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

One Pacific Hotel & Serviced Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 263 reviews" "
Rating 8 - Good. 117 out of 263 reviews" "
Rating 6 - Okay. 21 out of 263 reviews" "
Rating 4 - Poor. 5 out of 263 reviews" "
Rating 2 - Terrible. 1 out of 263 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Kadiman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Yueh Huei, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Strategic location
Stayed 2 nights in Jun 2024

10/10 Excellent

Zhi Xue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2023

10/10 Excellent

ZiJie, Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is nice and spacious except some facilities eg. bathroom light sometimes keep flashing and the tv reception not good when heavy rain comes the channels will go offline. After rain has stopped one of the chinese channel still continues to go offline.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loy Meau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

SIAW

Travelled with family
Liked: Staff & service
Staff is super friendly. Tiles on bathroom could use some upgrade, but overall, the place is very clean.
Stayed 2 nights in Sep 2023

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well run and clean, with staff only too willing to assist with any questions/support in relation to local restaurants, transport options, and attending to room cleaning/topping up amenities, etc. I would have provided a five star rating if the bed wasn’t just so uncomfortable (too firm for a seven night stay).
Stayed 8 nights in Sep 2023

8/10 Good

YOKE MENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room. Spaciousness of the room. Friendliness of staff. Eating place easily accessible. A well known hospital opposite.
Stayed 3 nights in Sep 2023

4/10 Poor

LIA

Disliked: Cleanliness, staff & service, property conditions & facilities
they never clean up the Glass we used at the room.
Stayed 4 nights in Sep 2023

10/10 Excellent

Qiang

Stayed 1 night in Aug 2023

10/10 Excellent

Qiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limitless bit outdated, but overall nice.
Stayed 1 night in Aug 2023

6/10 Okay

Pacharapong

Disliked: Staff & service
location very closed by georgetown area, great food near by. On the rainy day you have to pay rent for the umbrella at the reception
Stayed 2 nights in Jul 2023

8/10 Good

SAMUEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay with Great Convenience
Our stay is amazing with friendly staff at housekeeping and front desk. The rooms are also great enough for a group of 3 for us, and can host up to 4 pax. Just that the bathroom in my room has spider webs, and would be great if that can be cleared up. Other than that, the room was awesome. It has a little dining table which is awesome for us to feast our dinner and supper on rainy nights. Overall a great stay, thank you. It is also important to note that there is a pharmacy and convenience store at the ground floor so it is really convenient if you are missing anything. :)
Stayed 3 nights in Apr 2023

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Clean, quiet, comfortable. Strong AC, but the room stays cool most of the time without it. Friendly staff. I will stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Muhammad Hafiz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely repeat
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fun at Penang
The room is spacious and clean. Good housekeeping service too. Location is good as easy accessible to many good food amd places of interests via car.
Stayed 3 nights in Feb 2023

6/10 Okay

Ivy

Stayed 2 nights in Feb 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was reasonably spacious, with room to move for 2 adults, nice solid bed, bathroom is well appointed the room has a safe deposit box which is handy, it has a laundry room with a rm30 per wash. The parking is free and easily accessible.Location along McAllister Road is great for food, 15 minutes walk to New Lane.
Stayed 3 nights in Feb 2023

10/10 Excellent

Parimila, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service was good. Booked family room. Their rooms were clean and well kept. Also the location of the hotel is very strategic. Most of the tourist spot locations are in walking distance. They also had 7-eleven just beside the hotel which is very convenient. Just that the check in takes some time if you go on peak time and also their parking is limited.
Stayed 1 night in Feb 2023

8/10 Good

Chee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023

10/10 Excellent

Kalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simple the best

10/10 Excellent

Mian Mohsin, Lahore

Stayed 1 night in Jan 2023

10/10 Excellent

ZUNAIDAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok good
Stayed 1 night in Dec 2022