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OYO 89481 RG Heritage Boutique

3.0 star property

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January 2025

Photo gallery for OYO 89481 RG Heritage Boutique

Outdoor dining
Point of interest
Interior
Point of interest
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
282A, Jalan Burma, George Town, Penang, 10350
  • Pulau Tikus Market
    3 min walk
  • Gurney Drive
    6 min walk
  • Gurney Plaza
    9 min walk
  • Penang (PEN-Penang Intl.)
    30 min drive

Room options

About this property

OYO 89481 RG Heritage Boutique

Hotel with a restaurant, in the vicinity of Leong San Tong Khoo Kongsi
This hotel features a restaurant, express check-out, and free WiFi in public areas. Other amenities include multilingual staff.
OYO 89481 RG Heritage Boutique offers 7 air-conditioned accommodations with complimentary toiletries and ceiling fans. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at OYO 89481 RG Heritage Boutique, you're just a quick walk from Gurney Drive. Enjoy features like free WiFi in public areas, plus a restaurant and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a multilingual staff
  • Just a 4-minute drive from Fort Cornwallis and a few minutes from Leong San Tong Khoo Kongsi
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. OYO 89481 RG Heritage Boutique also features multilingual staff and express check-out.

Smoking is allowed in designated areas at this 3-star George Town hotel.

OYO 89481 RG Heritage Boutique has a restaurant on site.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant

Guest services

  • Daily housekeeping
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A damage deposit of MYR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

RG Heritage Boutique Hotel George Town
RG Heritage Boutique Hotel
RG Heritage Boutique George Town
RG Heritage Boutique
OYO 89481 RG Heritage Boutique Hotel
OYO 89481 RG Heritage Boutique George Town
OYO 89481 RG Heritage Boutique Hotel George Town

OYO 89481 RG Heritage Boutique Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 8 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Intan, Malaysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel experience okay. No reception for the hotel, check in at the restaurant below the hotel. Hotel should provide clear direction mentioned where to check in. No wifi in room.
Stayed 1 night in Dec 2020

6/10 Okay

Andrea

Cleanliness of bed sheet is required for Improvement. Great location
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok. it was better the last time.
Stayed 3 nights in Feb 2019

6/10 Okay

Mum of 2 kids, philippines

our room was only made available after 5pm which is past the check in time and didnt offer any compensation for making us wait. the hotel is a bit run down too.
Stayed 2 nights in Dec 2017

8/10 Good

Matthias Paul Han Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway in Penang
Located at Pulau Tikus area, near Pulau Tikus night market with good hawker food after 6pm. Short walk to Gurney Plaza and Paragon malls. There are many local eating places within 500m. Room is on 2nd floor, with restaurant on ground floor. Simple room with 2 comfortable queen size beds. As Hotel is next to main road (Jalan Burma), it is rather noisy even late at night. Good place for short stay as there is no housekeeping. WiFi works well. Hotel name is Rain Garden. Good to tell driver exact address. Taxi drivers may not be able to locate RG Boutique Hotel.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to wet market
Clean rooms, near to wet market and food available nearby. Easy check in and check out process.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Generally good value for money
The staff were very helpful. They messaged me the day before check in to provide information on the location of the hotel and how to reach there, but we were unable to find the location on Grab and the taxi drivers didn't know the location as well. Eventually we had to manually pin the location on the app. The location itself was great, close to many good food places, but it can be quite noisy at night and since it's at roadside. Other than that, the room was clean and comfortable, description was accurate, the bar/restaurant downstairs is a good hangout place at night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of nice food nearby
Quite a unique experience on converted shop house. Pls remove Heritage in hotel booking name. Just Rain Garden Hotel. Our taxi took us to the real Heritage Hotel n we need to take another taxi to your hotel.

8/10 Good

Lim

Liked: Property conditions & facilities
So so
Ok, nice place bad wifi no housekeeping

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Nice but could be better
Appreciate that a staff actually text prior to arrival regarding arrival time. However the info was not passed down to staff. Hence some confusions at checking in earlier. Also during check in staff inexperienced in handling. Good deco interior Bed bugs on upstairs bedding. Poor sound proofing as property is at main road junction. Nice courtyard restaurant and hang out place

8/10 Good

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to locate lodging. Entrance is from beginning of Lorong Bangkok. Overall is a nice stay. Walking distance to eat local food like lok lok, egg oyster, etc. able to walk to Gurney Drive to have hawker food.

8/10 Good

Linda L, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional boutique hotel close to everything
The hotel is a gem and very good experience for first time or returning travellers to Penang. 7 rooms in total converted from old shop houses with the ground and courtyard converted to a bar, pub and restaurant named Rain Garden. It can be noisy at night. Zero parking facilities but it was ok as we relied on Uber to go anywhere. Be warned that there are a lot of steps to climb if travelling with an older person. One in our party was in his 90's. The hotel manager Vicken was great. He gave us an easier room to access. We just had to be very careful going up and down the many steps. Great location on Bangkok Road next to food and easy walking distance to everything including the Sleeping Buddha attraction and Gurney shopping centres.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

4/10 Poor

Chantel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
good location - value for money
Central location 10mins walk to Gurney Paragon and Gurney plaza. Limited parking lots - parking coupons were provided. Rooms are on the second floor of the Rain Garden restaurant however there were no signs of the hotel name around. Very weak/no wifi connection in the room. Room is quite dim, would be better if brighter. Very noisy when there are karaoke sessions till late on some nights.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Small hotel, close to Shopping Centre
Nice, helpful staff. Very clean and comfortable bed. Room is so small and noisy. It was difficult to find the hotel.

8/10 Good

Aw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family room
A great family room. Hotel staff is so helpful too.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy Heritage boutique hotel near Gurney Drive
RG stands for Rain Garden. Entrance is along Lorong Bangkok, tucked in a corner. It's above RG restaurant/bar. It's a studio/loft, 2 double beds. Shower is not as strong as I like it, but the heater works great. Iron, ironing board, hairdryer, adapter available. Suggested to the staff they could consider supplying bedroom slippers as I got a splinter from the wooden floor, but it was the first time the staff heard of such a thing. No lift, stairs to the rooms are slightly steep. Stairs in the room have narrow steps. Walking distance to malls @ Gurney & the hawker centre. Uber fare was RM3 to Gurney Paragon. Uber drivers in Penang are great! No lobby/reception, but Hotel owner and staff are reachable via Whatsapp and they are responsive, approachable & kind. Owner even offered to drop us to our destination when we checked in but we wanted to settle down for a bit before heading out. Not sure if there is a fixed housekeeping schedule, but if you need anything changed/fixed/replaced, just text them. Many food options downstairs, opposite & near Pulau Tikus wet market. Overall, great stay and we recommend this hotel! :)

6/10 Okay

Bill, Hong Kong

Liked: Staff & service
The hotel is situated alongside a busy main road so the noise is constantly noticeable. Although lacking proper parking bay, the hotel extended their hospitality by giving us free whole day parking vouchers so that we can park anywhere in the town. Room was a bit dark, maybe this is what you get in 'old heritage style' dwelling. There are only seven rooms altogether and downstairs is a big restaurant/pub. Great eateries and shopping malls in nearby Gurney Drive. The downside is the extremely slow and limited wi-fi coverage.

8/10 Good

Shujing

Liked: Staff & service, property conditions & facilities
Good value for money
Overall it's a great value for money, location is good, great local food just around the corner, big shopping malls just a few mins' walk. However a big downside is that the property is next to a busy road, and very loud motorcycles passing by all the time! The noise can be very annoying when you are inside room, we had no problem falling asleep though because of earplugs and the noise somewhat gets down at night. But if you are a light sleeper, don't stay here.

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique guest house.
The guest house is located near gurney drive, is new and just started business on July to accept guest, the room is tastefully renovated and everything is new, the cafe below serve food, coffee, tea and beer, surrounding area is full of local food easily get around the corner, recommended for family, friend and gathering.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!
We are happy with our stay, clean and cozy room, nice restaurant below, walk able to tourist attraction and easy to get local food just around the hotel, overall a five star experience staying here.

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms and friendly staff.
We stay for a day and we loved it so much and wish we could stay longer. Restaurant staff were very friendly and helpful with my sightseeing plans, location is good near to gurney drive and Reclining Buddha Temple (Wat Chayamangkalaram), best part is the local food around the area is tasty, this is a good place to experience Penang.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice heritage hotel to stay!
The room is amazing! beautiful, clean and cozy and we like the cafe below the environment is so relaxing, a good place to try many difference kind of local food. Location wise is good 5 minute walk to Gurney Drive and the famous Dhammikarama Burmese Buddhist Temple, 15 minute drive to George Town and 20 minute to Batu Feringgi, overall this place is recommended.

10/10 Excellent

Dave, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean boutique hotel
Good stay, room is clean and toiletries were provided, the restaurant below serve western cuisine and beer, environment is nice and relax, location of this hotel is central, walking distance to Gurney Drive and Sleeping Buddha, easy access to local hawker food through out the day, strongly recommend the Indian fried noodle beside the hotel, overall a memorable experience staying at this hotel.