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Macalister Terraces Hotel

2.5 star property

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Photo gallery for Macalister Terraces Hotel

Sun deck
Premium bedding, pillow-top beds, minibar, in-room safe
Reception
Lobby sitting area
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
71, Lorong Macalister, George Town, Penang, 10400
  • KOMTAR
    ‪6 min walk‬
  • Penang Times Square
    ‪8 min walk‬
  • The Top at Komatar
    ‪8 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪30 min drive‬

Room options

View all photos for Vintage Premium Super Singles

Vintage Premium Super Singles

Vintage Premium Super Singles

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Signature Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Vintage Suite

Vintage Suite

Vintage Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Heritage Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vintage Premium King

Vintage Premium King

Vintage Premium King

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance

JEN Penang Georgetown by Shangri-La

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1003)
The price is €79
for 1 room
includes taxes & fees
17 Mar - 18 Mar
JEN Penang Georgetown by Shangri-La

About this property

Macalister Terraces Hotel

Hotel with free parking, a quick walk to The Top at Komatar
Along with concierge services, this smoke-free hotel has laundry facilities and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a hair salon, and a front-desk safe are onsite.
Macalister Terraces Hotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets. This George Town hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Macalister Terraces Hotel. During your stay, you're just a quick walk from KOMTAR. Enjoy features like free WiFi in public areas and free self parking, plus a beach shuttle (surcharge).
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of The Top at Komatar and Armenian Street
  • Beach shuttle service available for a fee
Macalister Terraces Hotel offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Macalister Terraces Hotel also features laundry facilities, express check-in, and a hair salon. Free self parking is available.

This George Town hotel is smoke free.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Beach shuttle (surcharge)

Things to do

  • Art gallery

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Macalister Terraces
Macalister Terraces Hotel Hotel
Macalister Terraces Hotel George Town
Macalister Terraces Hotel Hotel George Town

Macalister Terraces Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 3 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Navneet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had worked above and beyond for us. Especially Lisa (front office).
Stayed 3 nights in Aug 2024

10/10 Excellent

BONNA, SAN FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute small hotel with wonderful staff, clean and good location.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

kevin

Stayed 1 night in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, close to many things, staff helpful.
Stayed 2 nights in May 2024

8/10 Good

Pei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good , close to donate, street food 10 mins away . Quiet neighborhood
Stayed 2 nights in May 2024

4/10 Poor

Joseph

Disliked: Staff & service, room comfort
HOT, HOT, HOT and poor front desk info
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming&Cute
Lovely place and I would highly recommend it as it’s very central to everything such as restaurants, food courts, shops, clinics, hospitals, bakeries, coffee shops, etc. It’s very spacious, clean, and the staff there are extremely helpful!
Stayed 5 nights in Mar 2024

10/10 Excellent

Choon Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ivie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay
Great location, handy for free bus or walking into old town. Concierge very helpful.
Stayed 5 nights in Mar 2024

10/10 Excellent

Alex Wai Choon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to eating places. All within walking distant. New lane, Kimberley food street. Chowraster markets, Clear Line Nasi Kandar .. all nearby. The hotel is an heritage venue.. the suite are actually adjoining rooms which gives good space and privacy for 4 pax. The wooden antiquity wardrobe doors creaks. And toilet doors creaks too. We stayed at the ground floor rooms facing the parking lot. Could be noisy at night when people talked loudly at the carpark. But it’s just our lock on that particular day. Otherwise it’s super convenient to walk from street to the room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanctuary in George Town
After 24 hours solid travelling the Terraces was a welcoming sanctuary for us to recover on the first night and thereafter a well located base for our visit to George Town. The hotel only provides rooms which is no problem with so many good eating places around. Everything was very good quality and well maintained. The artwork in the lobby was fun. All in all, a very enjoyable stay.
Stayed 3 nights in Feb 2024

6/10 Okay

Robert, Ellenton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice building rooms had all you needed. Safe didnt work but stored at the front desk. Housekeeping was just ok
Stayed 4 nights in Jan 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel, very boutique focused, great street art throughout the lobby. Lisa the manager was extremely helpful and gave great advice on where to go and where to eat. Only downside was no bar or anywhere near by to go for a drink but saying there’s plenty of fabulous eateries very close. Would recommend if you want a small and quiet place to stay right in town.
Stayed 2 nights in Jan 2024

10/10 Excellent

Fuei Yuen

Stayed 3 nights in Jan 2024

8/10 Good

Choon Gun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tong-Il

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To me, the hotel was the highlight of George Town.
Stayed 4 nights in Dec 2023

10/10 Excellent

Krison

Liked: Cleanliness, staff & service, property conditions & facilities
Need laundry facilities.
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the property; it was so clean, artistic, and felt like a museum. Also a plus everyone was so helpful. Parking easy right in front in spots, but I didn't drive, and I literally walked to everything while I waited to get check in. Can't wait till they open a bar upstairs. Also if you need car service or tours, they have it for you right at the desk so don't book anything online.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shagen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a rare find. We loved the coziness of this hotel. Lisa at the front desk was exceptionally helpful pointing us to places we could go and eat. If you are after local hawker fare they are just a 10 min walk away. Parking can be an issue as there are limited spaces but otherwise, this is an excellent little boutique hotel in the city.
Stayed 2 nights in Nov 2023

10/10 Excellent

Walter, newtown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, that accommodated all your needs. Very close to the historical center of the City. Very reasonable price
Stayed 4 nights in Nov 2023