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Macalister Hotel managed by The Ascott Limited

3.0 star property

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Photo gallery for Macalister Hotel managed by The Ascott Limited

Front of property
Flat-screen TV, fireplace
Minibar, in-room safe, desk, laptop workspace
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
3 Lebuh Nanning, George Town, Pulau Pinang, 10400
  • Penang Times Square
    ‪7 min walk‬
  • KOMTAR
    ‪9 min walk‬
  • 1st Avenue Mall
    ‪14 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Macalister Hotel managed by The Ascott Limited

Hotel with a 24-hour front desk, a short walk to KOMTAR
This smoke-free hotel features a 24-hour front desk, a front-desk safe, and free WiFi in public areas.
Macalister Hotel managed by The Ascott Limited offers 26 air-conditioned accommodations with fireplaces and minibars. Flat-screen televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Macalister Hotel managed by The Ascott Limited, you're just a quick walk from KOMTAR. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Amenities include a front-desk safe and an elevator
  • 9 minutes by foot from KOMTAR and a 2-minute drive from Gurney Drive
As a guest of Macalister Hotel managed by The Ascott Limited, you'll find a front-desk safe and an elevator. WiFi is free in public spaces.

This 3-star George Town hotel is smoke free.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (MYR 6 per day)
  • Street parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Macalister Hotel managed by The Ascott Limited

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MYR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Macalister Hotel George Town
Macalister Hotel Hotel George Town
Macalister Hotel Hotel
Macalister Hotel George Town
Macalister Hotel
Macalister Hotel By PHC
Macalister Hotel managed by The Ascott Limited Hotel
Macalister Hotel managed by The Ascott Limited George Town
Macalister Hotel managed by The Ascott Limited Hotel George Town

Macalister Hotel managed by The Ascott Limited Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hitomi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

ZAINI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with lots of option for dining. Finding a parking space can be a bit challenging. Very friendly and helpful reception staff but the housekeeper need to be a little bit more detailed when cleaning. Very spacious and clean room.

6/10 Okay

Peter Jurgen Lutz

Travelled with partner
Liked: Cleanliness
The property is very well located with lots of food outlets around. All over the facilities are OK. The mattress was worn out at one side and killed my back. Otherwise the room was fine. Upon arrival and on first evening we had to experience the one staff that was arrogantly friendly, slow and not helpful. The 'why do you bother me' attitude. All other staff was excellent. So sad! One person spoils all.
Stayed 3 nights in Nov 2022

10/10 Excellent

Raina Azene

Stayed 1 night in Mar 2022

8/10 Good

Leong Keong

Travelled with family
Liked: Cleanliness, staff & service, amenities
NA
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good
Comfortable room, love the shower pressure and heater. Great stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

NG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best rate, good room for family trip
Not sure why still feeling cold after off all the aircon. Maybe the centralise aircon problem or how. Overall the stay is satisfied. It will be good if the hotel prepare slipper for the room.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely experience staying at Macalister hotel from check in to our departure. The hotel was clean and minimalist that I had wanted and expected. A lot of local foods stands/courts around as well as being close by the street art (10 mins walking for me). Worth the stay :). Big thanks to the both check in and out FD agents!
Stayed 3 nights in Sep 2020

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Chic and Affordable
If you are looking for a strategic, clean, chic yet affordable hotel in the centre of Georgetown, I personally feel that this newly operated Macalister Hotel by PHC is by far a great option. Walking distance to several foodcourts with good food, the famous Lorong Selamat Char Kuey Teow, Jiao Sai mamak and more; you’ll be able to fulfil your food cravings without the hassle to drive and finding for carpark. There’s a coffee cafe, convenient store and Watson within the hotel so you can get your coffee fix, snacks and toiletries with just few steps. The room is spacious and clean while bed is big and comfy. The only downside is that the TV has limited channels. Overall is a good place to stay and will definitely return again when we travel to Penang.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newly furbish hotel that is clean and comfortable, the only drawback is the limited parking spots.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Yeanny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed with the max 2 keys policy
Max 2 keys were given during checked in while we have 4 people and were in the 2 bedroom suite room. Asked for more from the front desk and we’re told it’s the policy every room only can have 2 keys. Kinda disappointed with the front desk service.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is good and bright and most importantly is clean.
Stayed 1 night in Feb 2020

10/10 Excellent

Jarungwit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room wasn't soundproof. Overall we enjoyed our stay.
Stayed 2 nights in Sep 2019

10/10 Excellent

Cheng Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pretty Heritage looking Hotel
Love the stay at this new hotel, the modern decor with clean cut lines. Room is spacious, and well laid out, clean and come with lots of pillows! Great location and surrounded by lots of good eateries, but yet sheltered from the busy main road of Jalan Macalister. Easy to walk around to explore nearby areas of interest (provided it doesn't pour), and street parking is easily available around the hotel. We will certainly be back, and highly recommended 😉
Stayed 2 nights in Sep 2019

10/10 Excellent

Sunyta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Choong, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New design, great location, super clean, comfortable bed and pillows, lot of electrical sockets
Stayed 2 nights in Aug 2019