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The Granite Luxury Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Granite Luxury Hotel

Indoor pool, open 7:00 AM to 10:00 PM, lifeguards on site
Honeymoon Room | Bathroom
Luxury Room
Outdoor wedding area
Honeymoon Room | Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
191. Jalan Magazine, George Town, 10300
  • KOMTAR
    1 min walk
  • 1st Avenue Mall
    2 min walk
  • Penang Times Square
    5 min walk
  • Penang (PEN-Penang Intl.)
    26 min drive

Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 45 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Safari Suite

Safari Suite

Safari Suite

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Classic Suite

50-inch LCD TV with satellite channels, TV

The Classic Suite

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Diva Suite

Diva Suite

Diva Suite

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Serene Suite

The Serene Suite

The Serene Suite

  • 53 sq m
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for The Razzle Two Bedroom Suite

1 bedroom, premium bedding, free minibar, in-room safe

The Razzle Two Bedroom Suite

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for The Deluxe Suite

The Deluxe Suite | In-room dining

The Deluxe Suite

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Plus Room King

Premium Plus Room King

Premium Plus Room King

  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Baroque Suite

The Baroque Suite

The Baroque Suite

  • 47 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Splendor Suite

The Splendor Suite

The Splendor Suite

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

The Granite Luxury Hotel

Art Deco George Town aparthotel in Downtown George Town with a health club
Along with an indoor pool, this aparthotel has a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Each apartment provides a coffee/tea maker and free tea bags/instant coffee, plus free WiFi and an LCD TV with satellite channels. Comforts include premium bedding and a pillow menu, and guests will also appreciate thoughtful touches like free minibar items and slippers.
The Granite Luxury Hotel offers 152 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at The Granite Luxury Hotel. During your stay, you're just a quick walk from KOMTAR. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2017, this comfortable aparthotel has 152 apartments on 23 floors. Each apartment includes amenities such as free WiFi and a free stocked minibar.
  • Each apartment offers free minibar items, a living room, and an LCD TV
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from KOMTAR and 5 minutes by foot from Penang Times Square
  • Airport pick-up shuttle service available for a fee
The Granite Luxury Hotel offers its guests a children's pool, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

3 meeting rooms and coworking spaces are available. Event space at this aparthotel measures 4000 square feet (372 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at The Granite Luxury Hotel. You'll have access to the health club at a partner property. A shuttle from the airport to the hotel (available on request) is available for a fee. For a fee, parking is available. A complete renovation of The Granite Luxury Hotel was completed in September 2022.

Smoking is allowed in designated areas at this Art Deco George Town aparthotel.

The Granite Luxury Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Indoor pool
  • Lifeguards on site
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (MYR 50 per day)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Pick-up airport shuttle (surcharge) from 7:00 AM to 10:00 PM
  • Airport shuttle on request

Family friendly

  • Children's pool

Food and drink

  • Fridge (mini)
  • Coffee/tea maker
  • Water dispenser
  • Electric kettle
  • Free tea bags/instant coffee

Dining

  • 1 restaurant
  • 1 bar
  • Stocked minibar (free)
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Pillow menu
  • Bed sheets provided
  • Rollaway/extra beds: MYR 60.0 per day

Bathrooms

  • Shower
  • Rainfall shower head
  • Toilet paper
  • Free toiletries
  • Soap
  • Toothbrush and toothpaste
  • Towels provided
  • Bidet
  • Slippers
  • Shampoo

Living spaces

  • Living room

Entertainment

  • 50-inch LCD TV with satellite service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near a laundromat

Work spaces

  • 3 meeting rooms
  • Coworking space
  • Conference space (4000 square feet)

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • In the business district
  • In the city centre
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Health club
  • Health club access nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 152 rooms
  • 23 floors
  • 2 buildings
  • Built in 2017
  • Art Deco architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Granite Luxury Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 95 per vehicle (maximum occupancy 3)
  • Covered self parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet, DuitNow, and MaybankPay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
The Granite Luxury Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

M Summit 191 Executive Suites Aparthotel George Town
M Summit 191 Executive Suites Aparthotel
M Summit 191 Executive Suites George Town
M Summit 191 Executive Hotel Suites George Town
M Summit 191 Executive Suites George Town
M Summit 191 Executive Suites
Aparthotel M Summit 191 Executive Hotel Suites George Town
George Town M Summit 191 Executive Hotel Suites Aparthotel
Aparthotel M Summit 191 Executive Hotel Suites
The Granite Luxury George Town
The Granite Luxury Hotel Aparthotel
M Summit 191 Executive Hotel Suites
The Granite Luxury Hotel George Town
The Granite Luxury Hotel Aparthotel George Town

The Granite Luxury Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 65 out of 157 reviews" "
Rating 8 - Good. 59 out of 157 reviews" "
Rating 6 - Okay. 21 out of 157 reviews" "
Rating 4 - Poor. 9 out of 157 reviews" "
Rating 2 - Terrible. 3 out of 157 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shu Wei, Singapore

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Kenneth

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Front desk staffs are not helpful. The room is poorly maintained. Thin walls, you can hear everything going on outside. Housekeeping staff is not diligent in cleaning room or even replacing fresh towels. Forget about accommodating guests early check in request, checking guests into their room on time is a feat they cannot accomplish. We had to wait 45 minutes in the lobby after being turned away due to “no room available”.
Stayed 3 nights in Jul 2024

10/10 Excellent

ROSS

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money in a great area.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Accessible and lovely
Helpful staff who were always quick to assist. Just spots of non-cleanliness here and there in the room, but otherwise awesome and centrally located hotel with wonderful amenities!
Stayed 2 nights in Jun 2024

4/10 Poor

Steven

Bad experience
No reply on my request for upgrade and double bed and high floor. Eventually given very low floor and twin bed and no view facing. Front desk was not helpful
Stayed 4 nights in Jun 2024

10/10 Excellent

SURANTIN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff are very friendly and very helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed here 3 nights in the new wings. Highly recommended for tourists who like to visit Georgetown city core, Walkable to everywhere except to the beaches in Batu Ferringhi. Automated tower Parking is included the suite room.
Stayed 3 nights in May 2024

10/10 Excellent

Fook Loy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here 3 nights in the new wings. Highly recommended for tourists who like to visit Georgetown city core, Walkable to everywhere except to the beaches in Batu Ferringhi. Automated tower Parking is included the suite room.
Stayed 3 nights in May 2024

6/10 Okay

Christy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was disappointed.Had a mis-matched booking record (booked 3 rooms,but only 2 rooms shown in their record). I took their initial suggestion to call Expedia and I received confirmation of my booking is correct,however,during check in,they claimed they still do not have Expedia's confirmation for the third room's booking,and suggested again me to call Expedia,but I refused as I felt that is between them and Expedia for such incident, they should do the verification instead of asking the customer to do it. Eventually I received 3 rooms per my booking and my experience with the hotel is good. But I strongly feel that the hotel staff should be equipped with better problem solving skills as to able resolve any problems in different situations quickly.
Stayed 4 nights in May 2024

8/10 Good

Wai Yee

Liked: Cleanliness, property conditions & facilities
The location is awesome for local culture. But will be nice if hotel just provide enough toilet paper and coffee for those who stay multiple nights
Stayed 5 nights in Apr 2024

10/10 Excellent

Anderson

Stayed 4 nights in Apr 2024

10/10 Excellent

Yeo Chee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staffs was very attentive and helpful both at Concierge and Housekeeping. Special thanks to front desk Ms Zulaika for service rendered. Will strongly recommend to friends and family.
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2024

10/10 Excellent

Brad, Portland

Stayed 4 nights in Apr 2024

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024

10/10 Excellent

Jen, Elanora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a perfect 3 night stay at the Granite. The suite is an amazing big suite and beautifully decorated in traditional colours. The bed is super comfy and large. The location is perfect and walking distance to all the streets art and other attractions. The rooftop pool is making and great views over the city and the roof top bar, just tops it all. I can highly recommend hiring a tuk tuk bicycle ride at night. We had the best night with our rider taking us round the street art through little India upto the sea front. It really made our stay in Penang perfect. Go up the hill also, we spent over 5 hours up the hill and loved the walks and cooler air. Our only regret is we didn’t have longer in Penang. Thank you Granite hotel and Penang we will be back some day.
Stayed 3 nights in Mar 2024

10/10 Excellent

k

Stayed 3 nights in Mar 2024

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
They should drop the word luxury from the name, it isn’t luxury, but it is good, good location, safe, clean, friendly staff. Breakfast was free so ok, but I wouldn’t pay for it. Room was large, plenty space. We had no toilet paper, had to go and ask, but they brought it up. Mugs and glasses were provided, but no way to wash them, and they weren’t replaced at all during our stay The rooftop bar was disappointing as it is quite expensive. Go next door to the Wembley instead, bar is higher and prices much more reasonable.
Stayed 4 nights in Feb 2024

6/10 Okay

Jillian Lorraine

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

James Seng Hee

Liked: Cleanliness, amenities, property conditions & facilities
The best stay I have during my trip to penang, great staff! Would recommend.
Stayed 7 nights in Nov 2023

10/10 Excellent

Leng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All is okay except the music is loud even after 10pm.
Stayed 2 nights in Nov 2023

10/10 Excellent

Siew Loong

Travelled with family
Liked: Cleanliness, room comfort
Comfortable
Awesome, except we are not use to have the bed room without the widow
Stayed 3 nights in Oct 2023

6/10 Okay

Tzu Ta

Travelled with family
Bathroom got bad smell all the time
Stayed 1 night in Sep 2023

6/10 Okay

Zhi Yan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Had a very bad first day check-in with property unable to combine my beds for baby and still wanted to charge extra. Booked breakfast but was told booking did not include breakfast. Asked them to call by by 7am to confirm but did not on the first morning. Luckily expedia confirmed my breakfast. Was shocked it was not a freeflow buffet. On the last day, reception called and lied checkout time is 11am. We rushed with toddler down and forgot several items. Was very angry and asked why they had an earlier check out and then reception said checkout is 11am-12noon. Whilst I understand the need to clean the rooms, they have 2-3hrs to do it. Do not understand the rush. Luckily Ika managed to find the items for us else we would have lost about $150 worth of items in the rush. There is also a renovation going on on 11th floor and swimming pool. We would have liked the rooms if service was much better as the hotel is in excellent location opposite shopping malls.
Stayed 5 nights in Sep 2023