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4.0 out of 5

"Balcony pool, nice large beds and powerful shower. Very spacious. " More

By a verified traveller on Fri 05 Jul 2019

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Premium Pool Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Pool Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Lexis Suites Penang, you'll be within walking distance of Pantai Teluk Bayu. Free WiFi in public areas, free self-parking and 2 restaurants are available.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Roselle Coffee House
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 3-minute drive from Pantai Teluk Bayu and a few minutes from Pasir Belanda

Lexis Suites Penang ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lexis Suites Penang

Everyone (1) Couples (1)
4 out of 5
Balcony pool, nice large beds and powerful shower. Very spacious.

Posted by on 5 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by Lisa

Hi Anonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

4 out of 5

New hotel in a quiet place and near the airport.

Pros: King beds, staff and facilities.
Cons: Cleanliness and maintenance of the indoor pool by changing the water more frequently.
Location: Quiet place and near the airport.
Extremely friendly and helpful staff but found cockroach in the room.

Posted by , from Qatar on 6 Jul 2017

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Comment from Hotel Management

11 Jul 2017 by LIsa

Dear Hafiz, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

Property Features

Lexis Suites Penang offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the luxury Lexis Suites Penang. Self parking is free. Smoking is allowed in designated areas at this 5-star George Town hotel.

  • 222 guestrooms or units
  • 26 levels
  • 2 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Lexis Suites Penang offers 222 air-conditioned accommodations with private plunge pools and minibars. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. 47-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private Plunge Pool
  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Roselle Coffee House – This restaurant specialises in international cuisine and serves lunch and dinner.

Umi Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Satellite Bar – On-site bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Lexis Suites Penang

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 35 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lexis Suites Penang Bayan Lepas
  • Lexis Suites Penang Hotel
  • Lexis Suites Hotel
  • Lexis Suites Penang
  • Lexis Suites
  • Lexis Suites Penang Hotel George Town
  • Lexis Suites Penang George Town
  • Lexis Suites Penang Hotel
  • Lexis Suites Penang George Town
  • Lexis Suites Penang Hotel George Town

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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