Guesthouse with a 24-hour front desk, steps from Pinang Peranakan Mansion
Self parking, coffee/tea in a common area, and laundry facilities are available at this guesthouse. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
East Indies Mansion offers 10 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads, bidets, complimentary toiletries, and toothbrushes and toothpaste. Cribs/infant beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.
During your stay at East Indies Mansion, you're just a quick walk from Swettenham Pier Cruise Terminal. Free WiFi in public areas, laundry facilities, and self parking (surcharge) are available.
Free WiFi
Self parking available for a fee
Services include tour or ticket assistance, luggage storage, and wedding services
Steps from Pinang Peranakan Mansion and 6 minutes by foot from Fort Cornwallis
East Indies Mansion offers its guests a terrace, tour/ticket assistance, and a garden. A computer station is on site and WiFi is free in public spaces. East Indies Mansion also features coffee/tea in a common area, laundry facilities, and express check-out. For a fee, parking is available. A complete renovation of East Indies Mansion was completed in August 2020.
Smoking is allowed in designated areas at this 3-star George Town guesthouse.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (MYR 6 per day)
Off-site parking within 328 ft (MYR 6 per day)
Street parking available
Food and drink
Coffee/tea in a common area
Family friendly
Cots/infant beds (surcharge)
Laundry facilities
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services
Business services
Computer station
Outdoors
Garden
Terrace
Accessibility
This property does not have any lifts
More
Designated smoking areas
Renovated entire property – August 2020
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Cots/infant beds (surcharge)
Pillow menu
Premium bedding
Bathroom
Bidet
Free toiletries
Hairdryer
Hydromassage showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Toothbrush and toothpaste
Food and drink
Electric kettle
Free bottled water
Free tea bags/instant coffee
More
Connecting rooms available
Desk
Turndown service
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for MYR 35.0 per stay.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: MYR 6 per day
Nearby parking fee: MYR 6 per day (328 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: MYR 35.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
East Indies Mansion
East Indies Mansion House
East Indies Mansion House Penang
East Indies Mansion Penang
East Indies Mansion Sdn Bhd Penang/George Town
East Indies Mansion Guesthouse George Town
East Indies Mansion Guesthouse
East Indies Mansion George Town
East Indies Mansion Guesthouse
East Indies Mansion George Town
East Indies Mansion Guesthouse George Town
East Indies Mansion Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Located within Georgetown, it is within walking distance to many of the attractions in Georgetown. The food selection and availability is also incredible. What is most attractive though about this property is that is retains so much of the original vibes of a peranakan shophouse. The blend of historical furnishing and modern amenities makes for a nostalgic and yet comfortable stay. The only setback is its location along a narrow road. This means getting on and alighting from transport is going to pose some challenges, and the noise from the roads gets in if you are in the road-facing rooms like we were.
Its is ideal for larger groups and we would definitely recommend it for families or larger group of friends.
The building of the hotel has 200 years of the history. It's amazing that we can actually stay such a historical building. In addition, the interior are well maintained and it matches with the historical building.
Beautiful heritage mansion in the heart of Georgetown, location was great with easy access to tourist sites and quay buses to the airport, Penang Hill and beaches at the national park. Breakfast choices from traditional Penang to western fare + fresh fruit.
We stayed here at the start of a family holiday and were impressed with everything! The beautiful historic building, our super comfortable suite and the delicious food. We would like to mention Sandra in particular, who was so welcoming and made our too short stay so memorable. 10 out of 10!
Paul
Stayed 2 nights in Jan 2020
10/10 Excellent
Verified traveller
19 Jan 2020
Liked: Cleanliness, staff & service
This hotel is charming. The rooms are spacious and airy and the staff are friendly and helpful. The location is perfect for exploring Georgetown. I would recommend it for a relaxed holiday.
There was absolutely nothing what we did not like!
We loved the history of the place, it was unique and the staff Ben, Sandra and Bell were wonderful. Always there with a smile and little ideas what to do next.
The room was huge and super clean. So many details every where and so quiet.
Outside is the hustle and bustle which is super great and inside is peace and quietness!
We would come back any time.
Had a wonderful stay. Staff was awesome! Great customer svc with a personal touch provided. Bfast was also great. My son didn't want to leave as he was truly enjoying his stay. A great hotel with a very vintage feel. Special compliments to Sandra,Tom, Zal & Dell - they made our stay felt more special. Thank you!
We liked this place-- and George Town--very much. Sandra's attention to service-- making us feel welcome, well-fed, and helping us to discover the layout and sights of Penang-- was exceptional. Her restaurant suggestions were very good. She was also very kind to my 7-year old granddaughter. The hotel and our room were very clean. The location is very good for exploration of George Town.
Minor suggestions for improvement include:
-Make sure rooms have more toilet paper
-Soap is refilled in bathroom
-Clarify clean towel replacement policy.
We had an amazing time at the East Indies Mansion. The location was great and the staff were excellent. Sandra went out of her way to make our stay as comfortable as possible and prepared Tosai for our breakfast. All in all an excellent stay.
Friendly and hospitable staff with personalised service. A good stay to experience how an old Peranakan house is like. Location was pretty good too. Only issue we had was with the water heater, but it was resolved quite quickly upon bringing it up to the staff.
Ou stay was AMAZING & service provided was exceptionally great! The staff were friendly, prompt & knowledgeable. A huge shoutout to Nick & Sandra!
They were people that we interacted with the most. Nick can always be seen smiling & he makes you feel right at home!
Sandra goes above & beyond to make your stay like no other. She is sharp to turn any remark to an opportunity for customer delight. She also gave us a lot of recommendations on places to visit.
The whole masnsion is wonderfully furnished & restored with a historical taste.
We are very pleased with our room. It is beautiful. We would also like to affirm every wonderful review on East Indies Mansion we have read before our trip. IT IS TRUE.
We will definitely return & will be glad to refer everyone we know to stay here.
All the staff at Hotel is excellent. Sandra, Nick, Tom and other guys. From check in to check out can't fault anything. What make the stay memorising is the staffs. Have been stayed many hotel over the years but this one stand out. Having no TV even makes things interesting as we spend more quality time as family.
Verified traveller
Stayed 2 nights in Apr 2019
10/10 Excellent
Verified traveller
Travelled with family, Travelled with family and small children
An oasis of serenity in the bustle of central Georgetown, you won't find a better place to stay. Smashing location - right in Little India with food and market stalls on the streets, central to the Old Town with street-art everywhere and a few minutes walk to the main bus station. The hotel is a scrupulously clean immaculately restored old mansion with spacious rooms and all the amenities. The staff are wonderfully friendly and attentive. You won't be sorry you chose to stay at East Indies Mansion but you will, like us, be sorry to leave.