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East Indies Mansion

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for East Indies Mansion

Reception
Shower, hydromassage showerhead, free toiletries, hair dryer
Courtyard
Terrace/patio
Anistar 3

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
No 25 Lebuh China, Georgetown, George Town, Penang, 10200
  • Pinang Peranakan Mansion
    2 min walk
  • Sri Ananda Bahwan Restaurant
    1 min walk
  • Penang Sentral
    28 min drive
  • Penang (PEN-Penang Intl.)
    17 min drive

Room options

View all photos for Nutmeg King Suite

Premium bedding, desk, cots/infant beds, free WiFi

Nutmeg King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Nutmeg Standard Suite

Premium bedding, desk, cots/infant beds, free WiFi

Nutmeg Standard Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Anistar 2

Anistar 2

Anistar 2

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Nutmeg King Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Anistar 1

Anistar 1

Anistar 1

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Cinnamon Duplex Quadruple Room

Premium bedding, desk, cots/infant beds, free WiFi

Cinnamon Duplex Quadruple Room

  • Sleeps 5
  • 1 Twin Bed, 1 Queen Bed and 1 King Bed

View all photos for Clove 1

Premium bedding, desk, cots/infant beds, free WiFi

Clove 1

  • Sleeps 4
  • 2 Queen Beds

View all photos for Cinnamon 1 & 2

Cinnamon 1 & 2

Cinnamon 1 & 2

  • Sleeps 10
  • 2 Twin Beds, 2 Queen Beds and 2 King Beds

View all photos for Clove 1&2

Clove 1&2

Clove 1&2

  • 50 sq m
  • Sleeps 8
  • 2 Queen Beds and 2 King Beds

View all photos for Anistar 3

Anistar 3

Anistar 3

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

East Indies Mansion

Guesthouse with a 24-hour front desk, steps from Pinang Peranakan Mansion
Self parking, coffee/tea in a common area, and laundry facilities are available at this guesthouse. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
East Indies Mansion offers 10 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads, bidets, complimentary toiletries, and toothbrushes and toothpaste. Cribs/infant beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.
During your stay at East Indies Mansion, you're just a quick walk from Goddess of Mercy Temple. Free WiFi in public areas, laundry facilities, and self parking (surcharge) are available.
  • Free WiFi
  • Self parking available for a fee
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Steps from Pinang Peranakan Mansion and 6 minutes by foot from Fort Cornwallis
East Indies Mansion offers its guests a terrace, tour/ticket assistance, and a garden. A computer station is on site and WiFi is free in public spaces. East Indies Mansion also features coffee/tea in a common area, laundry facilities, and express check-out. For a fee, parking is available. A complete renovation of East Indies Mansion was completed in August 2020.

Smoking is allowed in designated areas at this 3-star George Town guesthouse.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 6 per day)
  • Off-site parking within 328 ft (MYR 6 per day)
  • Street parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • Renovated entire property – August 2020

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MYR 35.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 6 per day
  • Nearby parking fee: MYR 6 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MYR 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

East Indies Mansion
East Indies Mansion House
East Indies Mansion House Penang
East Indies Mansion Penang
East Indies Mansion Sdn Bhd Penang/George Town
East Indies Mansion Guesthouse George Town
East Indies Mansion Guesthouse
East Indies Mansion George Town
East Indies Mansion Guesthouse
East Indies Mansion George Town
East Indies Mansion Guesthouse George Town

East Indies Mansion Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 259 reviews" "
Rating 8 - Good. 78 out of 259 reviews" "
Rating 6 - Okay. 17 out of 259 reviews" "
Rating 4 - Poor. 5 out of 259 reviews" "
Rating 2 - Terrible. 3 out of 259 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lim Lip

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Located within Georgetown, it is within walking distance to many of the attractions in Georgetown. The food selection and availability is also incredible. What is most attractive though about this property is that is retains so much of the original vibes of a peranakan shophouse. The blend of historical furnishing and modern amenities makes for a nostalgic and yet comfortable stay. The only setback is its location along a narrow road. This means getting on and alighting from transport is going to pose some challenges, and the noise from the roads gets in if you are in the road-facing rooms like we were. Its is ideal for larger groups and we would definitely recommend it for families or larger group of friends.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This a hotel is a hidden gem! Beautiful boutique hotel.
Stayed 1 night in May 2024

10/10 Excellent

KATSUKI

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building of the hotel has 200 years of the history. It's amazing that we can actually stay such a historical building. In addition, the interior are well maintained and it matches with the historical building.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Good location, clean, beautiful hotel, large room, quiet except for the fireworks during Deepavali..
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Stayed 2 nights in Feb 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing experience- the hotel itself and the service!! We really enjoyed ourselves.
Stayed 3 nights in Jun 2022

2/10 Terrible

Sutha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

2/10 Terrible

Pang

Stayed 2 nights in Apr 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home feel hotel
The hotel has a home feel . Very friendly staff . Great location for street walking .
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage mansion in the heart of Georgetown, location was great with easy access to tourist sites and quay buses to the airport, Penang Hill and beaches at the national park. Breakfast choices from traditional Penang to western fare + fresh fruit.
Stayed 3 nights in Feb 2020

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We stayed here at the start of a family holiday and were impressed with everything! The beautiful historic building, our super comfortable suite and the delicious food. We would like to mention Sandra in particular, who was so welcoming and made our too short stay so memorable. 10 out of 10!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
This hotel is charming. The rooms are spacious and airy and the staff are friendly and helpful. The location is perfect for exploring Georgetown. I would recommend it for a relaxed holiday.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was absolutely nothing what we did not like! We loved the history of the place, it was unique and the staff Ben, Sandra and Bell were wonderful. Always there with a smile and little ideas what to do next. The room was huge and super clean. So many details every where and so quiet. Outside is the hustle and bustle which is super great and inside is peace and quietness! We would come back any time.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in Little India
Excellent service in this unique and historical hotel. Sandra and staff made my stay very enjoyable.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has the ambience that reflects the right culture of the place.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Staff was awesome! Great customer svc with a personal touch provided. Bfast was also great. My son didn't want to leave as he was truly enjoying his stay. A great hotel with a very vintage feel. Special compliments to Sandra,Tom, Zal & Dell - they made our stay felt more special. Thank you!
Stayed 5 nights in Dec 2019

8/10 Good

Jarme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quiet and Relaxing Refuge
We liked this place-- and George Town--very much. Sandra's attention to service-- making us feel welcome, well-fed, and helping us to discover the layout and sights of Penang-- was exceptional. Her restaurant suggestions were very good. She was also very kind to my 7-year old granddaughter. The hotel and our room were very clean. The location is very good for exploration of George Town. Minor suggestions for improvement include: -Make sure rooms have more toilet paper -Soap is refilled in bathroom -Clarify clean towel replacement policy.
Stayed 4 nights in Nov 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time at the East Indies Mansion. The location was great and the staff were excellent. Sandra went out of her way to make our stay as comfortable as possible and prepared Tosai for our breakfast. All in all an excellent stay.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable 2 nights stay
Friendly and hospitable staff with personalised service. A good stay to experience how an old Peranakan house is like. Location was pretty good too. Only issue we had was with the water heater, but it was resolved quite quickly upon bringing it up to the staff.
Stayed 2 nights in Nov 2019

10/10 Excellent

Nicole, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff. The breakfast options were very good
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very special with its history and how they refurbished. Lots of green and cosy atmosphere.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An affirmation to every wonderful review we read!
Ou stay was AMAZING & service provided was exceptionally great! The staff were friendly, prompt & knowledgeable. A huge shoutout to Nick & Sandra! They were people that we interacted with the most. Nick can always be seen smiling & he makes you feel right at home! Sandra goes above & beyond to make your stay like no other. She is sharp to turn any remark to an opportunity for customer delight. She also gave us a lot of recommendations on places to visit. The whole masnsion is wonderfully furnished & restored with a historical taste. We are very pleased with our room. It is beautiful. We would also like to affirm every wonderful review on East Indies Mansion we have read before our trip. IT IS TRUE. We will definitely return & will be glad to refer everyone we know to stay here.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at Hotel is excellent. Sandra, Nick, Tom and other guys. From check in to check out can't fault anything. What make the stay memorising is the staffs. Have been stayed many hotel over the years but this one stand out. Having no TV even makes things interesting as we spend more quality time as family.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis of serenity in the bustle of central Georgetown, you won't find a better place to stay. Smashing location - right in Little India with food and market stalls on the streets, central to the Old Town with street-art everywhere and a few minutes walk to the main bus station. The hotel is a scrupulously clean immaculately restored old mansion with spacious rooms and all the amenities. The staff are wonderfully friendly and attentive. You won't be sorry you chose to stay at East Indies Mansion but you will, like us, be sorry to leave.
Stayed 9 nights in Apr 2019