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D'Nice Heritage House

2.5 star property

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Photo gallery for D'Nice Heritage House

Exterior
Reception
Reception
Beach
Family Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
17 Lebuh Malayu, Georgetown, George Town, 10100
  • Armenian Street
    ‪4 min walk‬
  • 1st Avenue Mall
    ‪6 min walk‬
  • Georgetown UNESCO Historic Site
    ‪11 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

About this property

D'Nice Heritage House

Hotel in George Town, a quick walk to Armenian Street
Coffee/tea in a common area, concierge services, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
D'Nice Heritage House offers 9 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at D'Nice Heritage House, you're just a quick walk from Penang Vintage Toy Museum. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Armenian Street and 11 minutes by foot from Georgetown UNESCO Historic Site
As a guest of D'Nice Heritage House, you'll find tour/ticket assistance, coffee/tea in a common area, and concierge services. WiFi is free in public spaces.

This George Town hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Coffee/tea in a common area

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 10:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

D'Nice Heritage House Georgetown
D'Nice Heritage Georgetown
D'Nice Heritage
D'Nice Heritage Penang
D'Nice Heritage House Hotel George Town
D'Nice Heritage House Hotel
D'Nice Heritage House George Town
D'Nice Heritage House Hotel
D'Nice Heritage House George Town
D'Nice Heritage House Hotel George Town

D'Nice Heritage House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 45 reviews
Rating 8 - Good. 10 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good if you are interested in the historical core of Georgetown. There’s lots to see and many places to eat within walking distance. The owner is very kind and helpful. She helped us find our way around town and recommended good food places!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, good location
Good location, 10-15 mins walk to most things you want to see in George Town. Hassle free check in (we arrived late so the staff left the key in a safe place for us) and hassle free check out. Actually we never met any of the staff. Room was clean, the bathroom very new. Bed was comfy. But we were on the 1st floor which meant we had to endure the people stomping away on the second floor, and people walking and talking on the streets. Among the better hotels of its kind for the price, and there was always street parking in front of the hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Lovely charming place with everything you need for a good night in Penang.
Stayed 1 night in Dec 2018

10/10 Excellent

Josephine, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy room and friendly staff
The room we stayed is a suite. The room is big and cozy. The area of this hotel also very heritage feel. I love it so much. We will stay here again.
Stayed 2 nights in Sep 2018

10/10 Excellent

Birgit

Great place to visit the city
Centrally placed, the hotel was very much in line with the description. Very clean, nice and spacey room/private bathroom. The manager was awesome providing any help we needed.
Stayed 4 nights in Aug 2018

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at d,nice hotel
A simple but very effective hotel. Clean, very comfortable and a friendly owner. Nothing bad to say, great value for money.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vey vey helpful and friendly staff, anyways willing to help in every way possible.
Stayed 3 nights in Mar 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
We had a fantastic stay here, the owner literally couldn’t have done more for us. The hotel was small and very homely, and in a quiet but convenient location. Would definitely return.
Stayed 1 night in Mar 2018

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very friendly English speaking staff
Stayed 3 nights in Mar 2018

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dilemma experience
i brought two kid along with my in-laws for a short overnight stay. The inn is nicely decorated, room was clean and located in a historical area. However this not suitable with family with kid or heavy footer as the wooden floor will reflect your movement accurately, in another words noise to others.
Stayed 1 night in Oct 2017

6/10 Okay

Jessica , Singapore

Disliked: Cleanliness, property conditions & facilities
Basic toiletries & room service are not provided.
There are no toothbrush, tissue in room. Only a 2 in 1 hair & body soap dispenser. Hotel staff said is provided only upon request. No room cleaning service or towel change though we stayed for 2 nights. There is no counter staff after 7pm with surrounding environment doesn't look safe.
Stayed 2 nights in Jul 2017

10/10 Excellent

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Helpful Staff
Excellent location close to all amenities, friendly and helpful staff has made our stay at D Nice a very pleasant and enjoyable experience
Stayed 2 nights in Jun 2017

8/10 Good

PHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Services and Friendlly
Generally are quit good, good services and friendly
Stayed 2 nights in Jun 2017

8/10 Good

S

Liked: Cleanliness, staff & service, room comfort
A nice boutique hotel
A nice boutique hotel close to a lot of the recommended places of interest. The family room we had is spacious and could really accommodate a family of three. Eating out is easy, and if you want to take shelter (due to the hot weather) in an air conditioned shopping mall, Prangin Mall is just a stone throw away. The only down side is there is no room service, and there is also no known self operative laundry service nearby.

8/10 Good

Kareen

Liked: Cleanliness, property conditions & facilities
Value for money
Room was a tad too small for my liking. I was not sure why I had the impression that the room was supposedly bigger... Anyway, no toiletries given (only toilet roll and bath towels) I'm used to traveling light so I did not bring along my toiletries... Breakfast was not impressive. Did not bother to take breakfast at this establishment. Room was adequately furnished and cosy. Did not like that there were no curtains to block out sunlight in the morning. I guess I got what I paid for, There was a mildly unpleasant smell having walked past a corner where they have this pet rabbit in a cage at the common area. Service desk at fixed hours- 8am to 7pm. Location was great though! However, no convenient store within the vicinity. May not consider this hotel again

4/10 Poor

Jean, London

Disliked: Staff & service, property conditions & facilities
Good location but...
The room was too small and bewarn, you are made to carry your shoes in a bag upstairs. No cleaning at all throughout the period of stay. Minimal reception hours. Next to the road and could be noisy.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good hotel for a night
Central hotel close to Little India. Within walking distance to a lot of restaurants. Staff is friendly.

10/10 Excellent

Julia, Byron Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay here
This is a great hotel on the edge of the heritage district of Georgetown, so the location was great. The bed was very comfortable and I loved the wooden floors and high ceiling. The staff was pleasant, and they even upgraded me for no extra cost which was super lovely.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Lovely old building, really nicely restored. Beds and pillows really comfortable! Bathroom has an effective shower curtain. Staff only on site 9-6 but they came in at 7 to give us breakfast before an 8 am bus. Breakfast is very basic. Walkable throughout the old city and even to the bus station (10 min).

10/10 Excellent

Mike, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with excellent location
A Brit in Asia - We have been to Penang before but always stayed at the Novotel or similar , this time we really wanted to feel the ambiance of the old town. We were greeted by Joey and were not disappointed, the staff were just so friendly and helpful. What impressed us straight away was that everything was so clean, someone had really thought about what visitors wanted. The room we stayed in was at the front of the building and was a large room, fully aircon, very well furnished and extremely comfortable with good bathroom, again everything was very clean. There was also satellite TV just in case you needed it. Some people may find that particular room noisy as you could hear all the hustle and bustle outside however thats actually why we wanted to stay there, we wanted the whole experience. (If we had wanted an isolated quiet room we would have stayed elsewhere) The location is terrific as we just got up each morning and pottered around the Heritage streets, just amazing. Also a stone throw from the jetties where you could walk and see the Sunrise & Sunset. All in all it was one of the best weekend aways we have had.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need in Penang
Perfect stay! D'nice was everything we needed for our 5 day stay in Penang. Great location, very clean, comfortable bed, air conditioning, yummy breakfast and helpful hosts. I would stay here again and would recommend it to others.

6/10 Okay

Don, Petaling Jaya

Liked: Cleanliness, staff & service, room comfort
If only it was on the second floor
Sleeping quality was not bad. Just try to avoid room 103. Can hear footsteps from second floor. Otherwise it is was a good stay in terms of location and value. Just ensure you request for rooms on the second floor. Good coffee right opposite of this hotel.

2/10 Terrible

Annetta

Disliked: Staff & service, room comfort
First off the staff at the front desk were lovely. The rooms were adequate. However at 8pm on our first night very noise construction started directly outside our door, including excavator digging, jackhammers, dumping of rocks, moving of pipe, and talking. We are on the 2nd floor with the construction directly below our window (photos attached). This continued off and on until after 11pm when we called the manager, Jason, who is located 1 hour away. I asked when it would be finished maybe around 4am. I asked to be moved to another hotel and Jason said he was unsure of this possibility. Around 12am we decided to find our own hotel and move on our own. This included our 2 year old who was struggling to sleep through the noise. As someone who lives in SE Asia I know these thing happen from time to time without warning. However the hotel did very little to support us when it was happening. I again spoke to Jason the next morning as we decided to discontinue our stay at the hotel all together. He assured me if I sent a refund request the would agree to send the money back. It has been nearly 1 month as to date the hotel as refused to issue any kind of refund. I think the hotel is fine, but if you have any problems do not expect them to support you when someone is not on duty on location (front desk has limited hours). Additionally I can not say the hotel is honorable since they have not follow through on their word to refund part of our stay.

10/10 Excellent

Jackie Sean, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay..
This absolutely the best choice for those who wanted to explore Georgetown.. Right in the heart of heritage town area, the shopping centre and local foods as well as the street arts are within walking distance. Comfortable and clean room. Very worth for monies..

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DNice is really nice.
So good i stayed here twice. Georgetown is such a nice place I stayed for 9 days as opposed to intended 4. D'Nice House is lovely and well located. Advice for all - if not fully occupied ask that no room above you is being used, as with wooden floorboards above the noise is terrible and it's not the person above you fault. Simply bad management - upgrades and moves should be given ASAP., ruined my last night. Tips - urban spice for a lovely breakfast is 5 mins away, cafe across kids on bike art is good too for French toast and tea. LittleIndia is great for dinner as are so many places. For the beach in Batu Ferengii take 101 bus and be prepared for a cold journey (air-con). Best tip for the beach, but I never said it - just walk into the Golden Sands Resort complex and enjoy the facilities for free as no one asks!! Enjoy.