Cititel Penang

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cititel Penang

Exterior
Indoor pool
Standard Room, 1 King Bed
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
66 Jalan Penang, George Town, 10000
  • Cheong Fatt Tze Mansion
    3 min walk
  • Georgetown UNESCO Historic Site
    4 min walk
  • KOMTAR
    12 min walk
  • Penang (PEN-Penang Intl.)
    27 min drive

Room options

Standard Room

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Cititel Penang

Hotel with free parking, near KOMTAR
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, valet parking, and a 24-hour front desk.
Cititel Penang offers 451 air-conditioned accommodations with slippers and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of Cititel Penang's great location. During your stay, you're just a quick walk from Cheong Fatt Tze Mansion. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a car charging station, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by foot from KOMTAR and a 4-minute drive from Swettenham Pier Cruise Terminal
Cititel Penang offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Cititel Penang also features tour/ticket assistance, a front-desk safe, and an elevator. Self parking is free.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Cititel Penang has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Secured covered valet parking on site (surcharge)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 56 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Cititel Penang Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 246 out of 637 reviews" "
Rating 8 - Good. 300 out of 637 reviews" "
Rating 6 - Okay. 62 out of 637 reviews" "
Rating 4 - Poor. 21 out of 637 reviews" "
Rating 2 - Terrible. 8 out of 637 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Siew Wah

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Suzanne

Stayed 3 nights in Aug 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hospitality and the services provided by the hotel. My room was upgraded and I had complimentary breakfast throughout my stay. The breakfast buffet had a variety of food . Thanks especially to Encik Amir {GM) Evelyn and Zabidi .I fully recommend this hotel and will stay here on my next visit. Best Wishes to all the staff of Cititel Penang.
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. The front desk help me a lot when I need to extend for late check out. The staff are on duty on 3am appreciate a lot for the help.
Stayed 1 night in Aug 2024

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Spacious Rooms
Deluxe Rooms are quite comfortable & spacious
Stayed 1 night in Aug 2024

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Spacious Rooms
Overall the Deluxe Rooms are comfortable & spacious
Stayed 1 night in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in walking distance of lots of Dining
I have stayed here several times on this trip. Love the views from a high floor of hotel especially the views of the sea with both gorgeous skies at sunrise & sunset.
Stayed 1 night in Jun 2024

8/10 Good

Wenli

Travelled with family
Liked: Staff & service
Friendly and responsive staff. The property is a bit outdated.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a bit bland..let the side down a bit
Stayed 3 nights in Jul 2024

8/10 Good

Ramasamy Suppiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its at George Town and walkerable to many place.
Stayed 3 nights in Jun 2024

6/10 Okay

Wenli

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is dated. Air quality around the property or inside the room is bad. Either exhaustion from the buses or from the kitchen. Very friendly and responsive staf.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cyril

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reception staff were excellent
Stayed 4 nights in Jun 2024

10/10 Excellent

Chi Hoon

Travelled with family
Liked: Cleanliness, staff & service
amazingly friendly and efficient service. From front desk to duty manager, all were helpful and prompt to our requests and queries. Thank You for going the extra mile.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable & beautiful view of the sea from a high floor.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the value
Stay was comfortable. Had beautiful views of the sea from a high floor which I requested.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spendid property. Slightly faded but excellent value for money at their discounted rates.
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the city
Very comfortable
Stayed 1 night in Jun 2024

8/10 Good

KYAW

Travelled with family
Liked: Staff & service
Hote is good to stay whoever want to visit George Town. For breakfast , need to improve.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Georgetown
Comfortable stay with beautiful views from high floor.
Stayed 6 nights in May 2024

8/10 Good

OONG PING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, polite staffs .
Stayed 3 nights in May 2024

8/10 Good

Kok Seong

Stayed 2 nights in Apr 2024

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice rooms
Stayed 2 nights in Apr 2024

8/10 Good

Gerald

Stayed 4 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024