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Ascott Gurney Penang

4.0 star property

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Photo gallery for Ascott Gurney Penang

Front of property – evening/night
Beach/ocean view
One Bedroom Executive Seaview
Reception
2 outdoor pools, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
18 Persiaran Gurney, George Town, George Town, Penang, 10250
  • Gurney Drive
    ‪3 min walk‬
  • Gleneagles Penang Medical Centre
    ‪4 min walk‬
  • Pulau Tikus Market
    ‪12 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio Premier Twin City View

Premium bedding, down duvets, in-room safe, individually decorated

Studio Premier Twin City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Twin City View

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Studio Twin City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Executive Seaview

One Bedroom Executive Seaview

One Bedroom Executive Seaview

  • 59 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio King City View

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Studio King City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Sea View

1 Bedroom Premier Sea View

1 Bedroom Premier Sea View

  • 59 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King City View

Premium bedding, down duvets, in-room safe, individually decorated

Studio Premier King City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Premier Sea View

2 Bedroom Premier Sea View | Private kitchen

2 Bedroom Premier Sea View

  • 107 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Ascott Gurney Penang

Family-friendly hotel with 2 outdoor pools and a 24-hour fitness center
2 outdoor pools, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Ascott Gurney Penang offers 271 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Ascott Gurney Penang. During your stay, you're just a quick walk from Gurney Drive. Free WiFi in public areas, free self parking, and 2 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Gurney Drive and a 2-minute drive from Gurney Plaza
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ascott Gurney Penang offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 7965 square feet (740 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Ascott Gurney Penang. Limited free parking is available on a first-come, first-served basis. A complete renovation of Ascott Gurney Penang was completed in February 2022.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.
Ascott Gurney Penang has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 58-100 for adults and MYR 38-50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (7965 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – February 2022
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch smart TV
  • Satellite channels

More

  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record and certificates at check-in.

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 58 to 100 for adults, and MYR 38 to 50 for children
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Ascott Gurney Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 160 reviews
Rating 8 - Good. 30 out of 160 reviews
Rating 6 - Okay. 5 out of 160 reviews
Rating 4 - Poor. 6 out of 160 reviews
Rating 2 - Terrible. 0 out of 160 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raghvender

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Mong Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay and good value
The hotel was modern and in good condition, the staff were cheerful and very helpful. The room was spacious with amenities and a very nice view as we were on the 30th floor. Overall a great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth, New York

Stayed 2 nights in Oct 2024

10/10 Excellent

Kwok Lan Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Balaji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, convenient location and good service.
Stayed 2 nights in Nov 2024

8/10 Good

Tatsunobu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel safe, nice view and close to our office.
Stayed 1 night in Nov 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed our stay here. Will definitely come back again. From start to end, our stay was good from check in to check out
Stayed 6 nights in Oct 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easily accessable to local restaurants and great park to walk across the road.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was pleasant, it was cozy and clean. The hotel team has always been friendly, patient and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mei Lin Catherine Therese

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, restful and and helpful staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas Yin Hua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearly a 2 week stay at Ascott Gurney. A lovely hotel with great facilities. Rooms were spacious and clean.. Lovely downstairs bar / reception area. Swimming pool area was great.. separate covered pool area for children to use..gym well equipped and with good air con. Location of the hotel is really good. You can walk into George Town if you want (approx 40 minutes) or take a taxi which won't cost a lot. Opposite the hotel is a recently completed park / walking area, very pleasant. Shopping malls and food options within easy walking distance of the hotel, all on Gurney Drive. Staff on the whole were excellent. Special mention to staff member Nicholas, whose demeanour and attitude towards helping guests was first class. Only used the cafe / restaurant once but the food was of a good standard.. Would definitely look to stay again on my next trip to Penang.
Stayed 12 nights in Jul 2024

10/10 Excellent

Mario Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly & helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Liying

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room.
Stayed 5 nights in Jul 2024

10/10 Excellent

Shaharizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Shaharizan

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious and well located
Overall, a great hotel. Spacious room and well located
Stayed 1 night in Jul 2024

10/10 Excellent

howard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and nice location
Stayed 3 nights in Jun 2024

8/10 Good

Bee Hoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
Everything is good. Strategic location. Easy to travel around the tourist places.
Stayed 2 nights in Jun 2024

10/10 Excellent

Fook Chin, Petaling Jaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.... but also suffers the same problems as in many other hotels. Can they manage the queue better for the eggs station during morning buffet breakfast. As it is open, guests tend not to queue or know if there is the line. And the poor chef is taking orders from left and right and can be annoying if the chef starts taking orders from others instead of the guests who have been quietly queueing up....
Stayed 3 nights in Jun 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Staff & service
Not bad
Stayed 6 nights in Jun 2024

10/10 Excellent

Lay Lay

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in May 2024

10/10 Excellent

Lai Yi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located along the prettiest coast. The huge park is just 1 minute across the hotel. Really! There’s a playground, skater park and lanes for running/ scooter. The hotel is very pretty, rooms are clean and quiet. Nicely renovated. Our suite comes with a living room, 6seater dining table and a side kitchen. Really friendly for families. My girl enjoyed her stay so much! The plus point is the pool, the kids pool comes with 2 slides and shower “mushrooms”. It is so fun!
Stayed 3 nights in Jun 2024