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Wyndham Ion Majestic Genting Highlands

3.5 star property

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Photo gallery for Wyndham Ion Majestic Genting Highlands

3 indoor pools
Reception
Lobby lounge
Exterior
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • 24/7 front desk
  • Laundry
  • Parking available

Explore the area

Map
Jalan Grand Ion Majestic, Ion Park, Genting Highlands, Pahang, 69000
  • Genting Casino
    ‪10 min drive‬
  • First World Plaza
    ‪11 min drive‬
  • Genting SkyCasino
    ‪12 min drive‬
  • Genting (GTB-Genting Heliport)
    ‪28 min drive‬

Room options

View all photos for Apartment

In-room safe, desk, iron/ironing board, free WiFi

Apartment

  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio

Studio

Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Bunk Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 72 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Bunk Bed and 1 Twin Bed

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Aerial view

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About this property

Wyndham Ion Majestic Genting Highlands

Hotel in Genting Highlands with 3 indoor pools and a sauna
3 indoor pools, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Wyndham Ion Majestic Genting Highlands offers 850 air-conditioned accommodations with safes and bathrobes. Accommodations offer separate sitting areas. Accommodations have kitchens with separate dining areas. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

3 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
During your stay at Wyndham Ion Majestic Genting Highlands, you'll be close to Genting SkyWorlds Theme Park. Free WiFi in public areas, free self parking, and 3 indoor pools are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 3 indoor pools
  • Amenities include convenience store, laundry facilities, and a car charging station
  • Onsite recreation includes a sauna
  • 10 minutes by car from Genting SkyWorlds Theme Park and 11 minutes from First World Plaza
Wyndham Ion Majestic Genting Highlands offers its guests 3 indoor swimming pools, a sauna, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Wyndham Ion Majestic Genting Highlands also features concierge services, laundry facilities, and a convenience store. Free self parking is available.

Smoking is allowed in designated areas at this Genting Highlands hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Ion Majestic Genting Highlands has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Covered valet parking on site (MYR 30.00 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 80 for adults and MYR 40 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 3 indoor pools
  • Children's pool
  • Sauna

Family friendly

  • 3 indoor pools
  • Children's pool
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Separate dining area

Conveniences

  • Banquet hall
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Dining room
  • Kitchen

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children
  • Covered valet parking fee: MYR 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

温德姆玖霄明轩酒店
Wyndham Ion Majestic Genting Highlands Hotel
Wyndham Ion Majestic Genting Highlands Genting Highlands
Wyndham Ion Majestic Genting Highlands Hotel Genting Highlands

Wyndham Ion Majestic Genting Highlands Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shinta

Stayed 2 nights in Jan 2025

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not worthy of a 5-star classification
Rooms: Entered the family room and was immediately greeted by a whiff of stale air. Ceramic tiles were uncomfortably cold; would have expected the floors to be carpeted given Genting's chilly climate. The build of the room was shoddy & shows lack of attention to detail, eg, shower glass door don't close fully, so the dry toilet area gets soaked everytime someone takes a shower. Hot water runs out quite quickly, so the next person showering will have to wait for a while. Room wifi was mediocre at best. Food and drinks: The breakfast buffet wasn't the greatest if I'm being completely honest. Selection was quite mediocre and taste-wise was average at best; quite a disappointment as Malaysia is famed for having awesome food. Saving grace was that the chefs at the live stations were all very friendly, especially at the egg station. Always smiley despite the heavy traffic flow Noteworthy details: For a new 5-star property, this hotel falls well short of expectation. As an ex-hotelier & a frequent business traveller, I have to say that this was one of the worst 5-star hotels that I have stayed in. Booked a family room & the price was similar to Ritz-Carlton KL, one of my usual hotels when I'm in KL; unfortunately, the room, facilities & service cannot be further away than the famed Ritz-Carlton. Quite shocked that we need to pay extra to use the kids' play pool & shuttle bus to Genting SkyWorld where all the main attractions are.
Stayed 2 nights in Dec 2024

8/10 Good

Rajvin

Travelled with family
Liked: Staff & service, amenities
Great location, nice room but odour from bathroom
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
As it is soft opening, the main attractions are not ready. The bathrooms also hv a smell. It has to do with the air ventilator. This is something the management needs to look into it and find the cause. Otherwise, the review will always be negative.
Stayed 3 nights in Nov 2024

6/10 Okay

Aasif

Liked: Cleanliness
Disliked: Staff & service
One of the nicest locations I have ever seen for a hotel, however, the staff service is below, much below expectation. The check in lady was lovely but her manager/supervisor (in Mack suit) was rude to his staff and behaving in a way that he was more important than any mortal hotel guests! I stay in different hotels and have gold status in a few, but this is the first time I was told the rooms are available but I will have to pay the full early check-in price if I want that and the supervisor was instructing the front desk to say this to me. The restaurant closes after 10pm but from 9pm the staff were very reluctant to serve food as they were “closing soon”! My wife waited for 25 minutes for a portion of chips which they gave to someone else and never apologised and it was so late that their kitchen was closed.
Stayed 1 night in Oct 2024

6/10 Okay

Raji

Travelled with family and small children
Liked: Cleanliness, staff & service
This hotel opened June 1 2024, not all amenities are open. Work is still being done. They have shuttle busses to Resort world for RM7 per person, in my opinion it should be free considering the hotel isn’t fully completed. Once all work is done I think this hotel would be beautiful place to stay. The view is amazing if you get the room facing the mountains
Stayed 3 nights in Sep 2024

2/10 Terrible

DongMin

Stayed 1 night in Jan 2025

8/10 Good

Poh Guan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024