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Novotel Genova City

4.0 star property

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Photo gallery for Novotel Genova City

Breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Bar (on property)
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
Via Antonio Cantore 8, Genoa, GE, 16126
  • Piazza Principe
    ‪15 min walk‬
  • Genoa Maritime Station
    ‪2 min drive‬
  • Port of Genoa Cruise Ship Terminal
    ‪4 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Double Bed with Sofa bed

Deluxe Apartment, 1 Double Bed with Sofa bed | Bathroom

Deluxe Apartment, 1 Double Bed with Sofa bed

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Room

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  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1003)
The price is €167
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Continental Genova

About this property

Novotel Genova City

Mediterranean Genoa hotel in Centro Ovest with a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Novotel Genova City offers 210 accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. This Genoa hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Genova City. During your stay, you're just a quick walk from Villa Scassi Hospital. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Cantore 8 Bar & Cucina
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and a playground
  • Just a 4-minute drive from Port of Genoa Cruise Ship Terminal and a few minutes from Old Port
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Genova City offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1776 square feet (165 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at Novotel Genova City. Parking is available for a fee. A complete renovation of Novotel Genova City was completed in August 2021.

Smoking is allowed in designated areas at this 4-star Genoa hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Cantore 8 Bar & Cucina - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 8 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 14 for adults and EUR 14 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Cantore 8 Bar & Cucina

Things to do

  • 24-hour fitness centre
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • Free cots/infant beds
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference space (1776 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 95
  • Front entrance ramp
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – August 2021
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Covered self parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT010025A15HN3NHVO

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open July 01 and close August 31.
  • Pool access available from noon to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Genova Novotel
Novotel City Genova
Novotel Genova
Novotel Genova City
Novotel Genova City Genoa
Novotel Genova City Hotel
Novotel Genova City Hotel Genoa
Genoa Novotel
Novotel Genoa
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genova City Hotel
Novotel Genova City Genoa
Novotel Genova City Hotel Genoa

Novotel Genova City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 229 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 231 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Elisabetta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and bed comfortable. The breakfast was very good; there was the best selection of food caterings for all ages. Definitely i recommende this hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Laila, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Location is a bit far from old town (industrial area). No Uber in Genova, so taxis are a hit or miss, they can charge you whatever they want, you never know what you are going to pay. Expedia charged me for breakfast (I paid for it) but it doesn't show up on the reservation. A weird glitch, but still not right. Be aware.
Stayed 1 night in Nov 2024

6/10 Okay

Gino

The front desk people were very helpful, especially a young lady. The bedroom I did not like, bathroom was ok.
Stayed 2 nights in Sep 2024

8/10 Good

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for overnight stay
The room was fairly small for a family stay but it was very clean. The refrigerator was not working properly but not a big deal for us. I enjoyed the breakfast. We were a bit disappointed with the view of the water, which was negatively impacted by the cruise ship terminal and port.
Stayed 1 night in Sep 2024

4/10 Poor

Sam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Dakota, Baumholder

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. The area where it is located is what’s seemed unsafe. So much glass where cars have been broken into. Around the property and the streets around it was dirty.
Stayed 2 nights in Aug 2024

6/10 Okay

Andrea

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Superior rooms should have been recently refurbished but our appeared already dated, poorly maintaned, dirty and with a terrible smell coming from the drains everytime that water was flushed in other rooms (and you could hear the noise from the pipes!). The staff at reception has been very welcoming and helpful. The parking area at levels -1 to -4 should be controlled; cars are often parked without any respect for others, very unsafe. A leakage of fluids from few rotten pipes on the ceiling of level -1 has damaged the painting of our car; we informed the reception and we were offered free parking; since then, a notice has appeared on the wall to inform the customers that parking is forbidden in the area due to leakages and the hotel won’t take responsibility. Prices are too high for the quality offered.
Stayed 8 nights in Aug 2024

2/10 Terrible

Shufang

Disliked: Staff & service, property conditions & facilities
Terrible sooooo terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Sheri

Stayed 2 nights in Jul 2024

6/10 Okay

Nouredine

Travelled with family and small children
Liked: Staff & service
The hotel was okay But the location doesn’t suits someone without car
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, though a little far from train station
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Kimberley

Stayed 1 night in Jun 2024

2/10 Terrible

Behrad

Stayed 1 night in May 2024

6/10 Okay

Hamidreza

Stayed 1 night in Apr 2024

10/10 Excellent

Caterina

Stayed 3 nights in Apr 2024

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was very good. It is located far from the historic center, but it is easy to get around by public transportation. The breakfast buffet should change a bit between days, as it gets boring after eating the same thing for several days.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 1 night in Nov 2023

6/10 Okay

Roland

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Check in was quick. Thought hotel is smoke free, but our room had a very heavy cigarette smell, but we didn't bother to complain as we went straight to bed after a tiring trip.
Stayed 1 night in Oct 2023

10/10 Excellent

Maurizio, Guaynabo

Stayed 1 night in Oct 2023

4/10 Poor

Natalia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

2/10 Terrible

JONATHAN

Travelled with family
Disliked: Property conditions & facilities
Picked as a stop off route on our way further south. I’d pick somewhere else next time. Handy spot for the port but not much else. The car park was tight and the electric charging point was iced by big SUVs. It felt unsafe in the local area. It is some distance away from the old town and nicer places to eat.
Stayed 1 night in Aug 2023

4/10 Poor

Tristan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was really noises due to tons of kids, there was stains on the towels and sheets. Aswell the location was very far from restaurants and a sketchy walk at night to get to anything in the city. I would never book this hotel again.
Stayed 1 night in Aug 2023

8/10 Good

Letizia

Stayed 1 night in Aug 2023