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Hotel Helvetia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Helvetia

Terrace/patio
Aerial view
Triple Room
Quadruple Room
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Piazza Della Nunziata 1, Genoa, GE, 16124
  • Via Garibaldi
    4 min walk
  • Non Solo Chianina
    1 min walk
  • Genoa Piazza Principe Station
    9 min walk
  • Genoa (GOA-Cristoforo Colombo)
    21 min drive

Room options

View all photos for Quadruple Room

Down duvets, minibar, desk, blackout curtains

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Down duvets, minibar, desk, blackout curtains

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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The price is €103
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

Hotel Helvetia

Hotel with a bar, a quick walk to Old Port
A bar/lounge, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a library are onsite.
Hotel Helvetia offers 37 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Hotel Helvetia. During your stay, you're just a quick walk from Old Port. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from University of Genoa and 3 minutes by foot from Royal Palace
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Helvetia, you'll find a library, multilingual staff, and gift shops/newsstands. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Helvetia also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This 3-star Genoa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 492 ft (EUR 25 per day); discounts available; booking required

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 7.00 for adults and EUR 7.00 for children
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7.00 for adults and EUR 7.00 for children
  • Nearby parking fee: EUR 25 per day(492 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number IT010025A17ZUVJT8X

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Genoa
Hotel Helvetia Genoa
Helvetia Hotel Genoa
Hotel Helvetia Hotel
Hotel Helvetia Genoa
Hotel Helvetia Hotel Genoa

Hotel Helvetia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 52 out of 246 reviews" "
Rating 8 - Good. 124 out of 246 reviews" "
Rating 6 - Okay. 56 out of 246 reviews" "
Rating 4 - Poor. 13 out of 246 reviews" "
Rating 2 - Terrible. 1 out of 246 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Florjan

Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good short stay. Thank you
Stayed 1 night in Aug 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning doesn’t work properly and shower head falls on your head
Stayed 1 night in Aug 2024

4/10 Poor

Ryan

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wi-fi did not work. AC did not work. Breakfast was very limited. Very loud all day. Staff was very friendly. Location was good.
Stayed 2 nights in Jul 2024

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location for getting to the old port and the main tourist areas. Nedo who checked us in was very friendly and helpful. Breakfast had a limited variety and the same same selection each day but given it’s free, it was decent. Our room was clean and fairly standard. The one downside was a constant noise from another A/C unit which we could hear when ours was turned off.
Stayed 3 nights in Jun 2024

6/10 Okay

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for one night
Bare bones place to stay. Adequate for one night
Stayed 1 night in May 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room size, plenty of space. Comfy bed and dark room. This room was above the Irish Pub so was definitely noisy but the windows did a good job of blocking most of the street noise. Staff were lovely and helpful, easy walk to the train station.
Stayed 1 night in Oct 2023

10/10 Excellent

Kelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice people. Nedo went beyond in service, he is mang't.
Stayed 1 night in Jan 2023

8/10 Good

Michael, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, not too far from the train station and easy walk to old town sights. Large room, a little dated, air con issues for a while which was annoying, but they resolved it.
Stayed 1 night in Sep 2022

8/10 Good

Pavlina

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2022

6/10 Okay

Claudia, Cameron Park California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was fine but the area is sketchy and hectic. Parking and traffic is a nightmare. Probably safe but who know’s. Seems like lots of university kids. Don’t eat the 9 euro buffet down the street. Not exactly proper temp. And pretty sure it gave us the runs for a day.
Stayed 1 night in Sep 2019

8/10 Good

Ebenezer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location . Nice people. Good weather . Close to aquarium
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, very close to the Piazza Principe railway station and main streets with numerous palaces under UNESCO protection. Genova is an amazing historic maritime Republic, definitely worth visiting.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was not as difficult to navigate as the one I had on my visit the week before. There was only one step up (into the bathroom) rather than also having a step up into the room. The bed fit the size of the room better and there was a desk and chair.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Reception person was on the phone for several minutes while I stood ready to ask questions. I turned to look at brochures and finally went into dining room--still no acknowledgement of me and still chatting away on the same, apparently personal, call. After several more minutes I returned to stand at the counter in front of the coffee/espresso machine and continued to wait until the call was ended and I could ask for a cappucino.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Essie, UK

Liked: Cleanliness, staff & service
Good value, great location
Great location, friendly staff, decent enough breakfast. The hotel is an old building so that comes with certain quirks, eg, the lift. But it's a great location - not too far from the station but very handy for the old town and the marina area. For the price, I thought it was good value.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Old hotel, small and dark room but very friendly service.
Stayed 6 nights in Aug 2018

8/10 Good

Michael, CA

Liked: Cleanliness, staff & service
Great location - easy to get to the funicular, beautiful church across the way, close to the water and the train station. Bathroom was ridiculously small. Room was fine. Staff was very helpful. Elevator was terrifying and took a long time to arrive.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Convienient Location
Location to train station and attractions very good. Staff could be friendlier. Disappointed that we were not offered a refund on one night we did not use room due to rail strikes, even though we alerted staff a day in advance that we would not be arriving until following day.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to the aquarium and maritime museum. Friendly and helpful staff and they provided discount parking. We look forward to staying here again.
Stayed 2 nights in Jan 2018

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2018

6/10 Okay

Cristi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2018