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HNN Luxury Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HNN Luxury Suites

Presidential Suite
Junior Suite | View from room
Presidential Suite | Living area
Interior
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Via Balbi 29, Genoa, GE, 16126
  • Piazza Principe
    1 min walk
  • Christopher Columbus Monument
    2 min walk
  • Via Garibaldi
    10 min walk
  • Genoa (GOA-Cristoforo Colombo)
    20 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

HNN Luxury Suites

Hotel in Genoa, near Port of Genoa Cruise Ship Terminal
This smoke-free hotel features concierge services, dry cleaning, and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a communal living room, and multilingual staff are onsite.
HNN Luxury Suites offers 10 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at HNN Luxury Suites. During your stay, you're just a quick walk from Piazza Principe. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Old Port and Port of Genoa Cruise Ship Terminal
HNN Luxury Suites offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. HNN Luxury Suites also features dry cleaning/laundry services, room service (during limited hours), and express check-out.

This 3-star Genoa hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 656 ft (EUR 22 per day)

Food and drink

  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Coworking spaces

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Dressing gowns
  • Bidet
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 10:00 PM and midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Via Balbi 153, Hotel Nuovo Nord, same property.]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 22 per day (656 ft away)
  • Late check-in fee: EUR 15 for check-in between 10:00 PM and midnight
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Via Balbi 153, Hotel Nuovo Nord, same property.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number IT010025A1EZP6RMPH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at HNN Luxury Suites.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

HNN Luxury Suites Hotel Genoa
HNN Luxury Suites Hotel
HNN Luxury Suites Genoa
HNN Luxury Suites Hotel
HNN Luxury Suites Genoa
HNN Luxury Suites Hotel Genoa

HNN Luxury Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 229 out of 345 reviews" "
Rating 8 - Good. 94 out of 345 reviews" "
Rating 6 - Okay. 17 out of 345 reviews" "
Rating 4 - Poor. 3 out of 345 reviews" "
Rating 2 - Terrible. 2 out of 345 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Stayed 3 nights in Aug 2024

6/10 Okay

Silvia

Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, very helpful. Room was great and was well located.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariusz

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Yanmei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed staying here
Very nice hotel. Good condition with good service.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment that met all our needs.
Stayed 2 nights in Aug 2024

8/10 Good

Nahal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was clean and spacious and very well set up for our family of three. The location was close to the train station. It was a bit noisy but overall, it was good.
Stayed 1 night in Aug 2024

8/10 Good

Leonardo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good location near the train station
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Nice place for the cost. Super close to Genova Principe train station and still walkable to historic center. Hotel itself was okay, rooms were spacious but breakfast was lacking fresh eggs/ more fresh fruit and other things such as crooked towel racks. Staff were very friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delayed flight created the snowball effect, so we were late to check in. The train station (Genoa Piazza Principe) is about a five minute walk from the property. Andre was wonderful, my sister-in-law called him and explained the situation. Andre called me as we were finding our way out of the station and stayed on the phone till he knew we were on our way. The restaurant next door Bar Cava is awesome. I kind of wished we had stayed more than one night.
Stayed 1 night in Jul 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. The room was prepared for three people when we arrived, was clean and beautiful as well. Breakfast was wonderful.
Stayed 1 night in Jul 2024

8/10 Good

bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Robyn

Travelled with family
Liked: Cleanliness, staff & service
The property was conveniently located near the train station, so a short and very easy walk for those traveling by train. And there were 2 beds in a suite for our family of 4, which is tough to find in Europe. Otherwise, we found the property to be very sparse in decor and accommodation. The elevator is very small and old, with many flights of steps to get up to the suites. Breakfast was very bare bones with not much outside of breads, cheeses and fruits.
Stayed 1 night in Jul 2024

10/10 Excellent

mercedes, odessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very comfortable and felt very safe. Breakfast was nice ootion as well.
Stayed 1 night in Jul 2024

8/10 Good

Jane

Stayed 2 nights in Jun 2024

2/10 Terrible

Vishwanauth

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel on our journey through Italy. Would not recommend. It advertised beautiful rooms but they are not, and breakfast was sparse (if you’re looking for a croissant and no beverage for 16 euro per person including kids per day, it’s your spot).
Stayed 3 nights in Jun 2024

6/10 Okay

Richard

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in May 2024

10/10 Excellent

Isabelita

Clean and very convenient, near to everything
Stayed 1 night in May 2024

10/10 Excellent

Claude, Los Angeles

Good value near trains
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Genoa. Close to a lot of cafes and transportation hubs.
Stayed 1 night in May 2024

10/10 Excellent

Lee

Stayed 1 night in May 2024

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with this hotel and its location. Room was very large. City noises are loud, but we brought earplugs. Glad I booked it.
Stayed 1 night in May 2024