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Hotel 't Hert

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 't Hert

Front of property – evening/night
Fireplace
Bar (on property)
Double Room, Bathtub | In-room dining
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Winterslagstraat 11, Genk, 3600
  • C-mine Cultural Centre
    4 min drive
  • Spiegelven Golf Club
    6 min drive
  • Cristal Arena
    8 min drive
  • Liege (LGG)
    99 min drive

Room options

Basic Twin Room, 1 Bedroom

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony

Superior Twin Room, Balcony

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Bathtub

Double Room, Bathtub | In-room dining

Double Room, Bathtub

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Hotel 't Hert

Pet-friendly hotel with free breakfast connected to the convention center in Genk
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and free use of bicycles.
Hotel 't Hert offers 10 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Hotel 't Hert, you're connected to the convention center and just a quick walk from St. Martin's Church. You'll find features like free breakfast, free WiFi in public areas, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Wired Internet for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a car charging station
  • Onsite recreation includes complimentary bicycles
  • Steps from St. Martin's Church and a 2-minute drive from Genk Sundial Park
  • Airport pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel 't Hert. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee. Parking is available for a fee.

Guests are served free buffet breakfast daily from 7 AM to 11 AM. The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 3 per day)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Off-site parking available (EUR 2.00 per day)
  • Pick-up airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Free bike hire

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 3 per day
  • Nearby parking fee: EUR 2.00 per day
  • Rollaway bed fee: EUR 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards
Hotel 't Hert offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 2 stars.

Property is also known as

Hotel 't Hert
Hotel 't Hert Genk
't Hert
't Hert Genk
Hotel 't Hert Genk
Hotel 't Hert Hotel
Hotel 't Hert Hotel Genk

Hotel 't Hert Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 79 reviews" "
Rating 8 - Good. 35 out of 79 reviews" "
Rating 6 - Okay. 16 out of 79 reviews" "
Rating 4 - Poor. 7 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

HMA VAN DEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
A Nice family hotel in the centre of the city. Service and breakfast was good.
Stayed 1 night in May 2017

8/10 Good

Jim, Brentford

Liked: Cleanliness, staff & service
Nice hotel, close to centre & station
An excellent location in the centre of Genk. The hostess was very friendly and unfailingly helpful. Restaurant served very tasty Belgian, home-cooked food.

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay!
The hotel is very basic. The small toilet only has a sliding plastic door and as a result, the water would drip towards the carpet of the room. It does not have an elevator. They would change the towels daily but they would not clean the room. We booked a room with a balcony but there is did not find any balcony. The good points I see is the nice breakfast and its proximity to the center of town and the train and bus station. For the price and for a brief stay, it is good enough.

8/10 Good

alistair, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in genk
Small family run hotel, chatty hosts, good breakfasts, clean tidy room - up a lot of stairs. Good location for central genk. Reasonable prices.

8/10 Good

Christopher, Gorleston UK

Liked: Cleanliness, staff & service, room comfort
Just perfect......
I felt welcomed on arrival though it did take a little while for someone to see me as the receptionist also appeared to be the waitress, barmaid and possibly the cook also (the last one is a joke)in the restaurant. And as I had to wait (only a few minutes) I was offered a free drink. My room was on the top floor which was no problem for me. But could be a problem as it was up several sets of stairs with some being very narrow.I was given a hand to carry my bags by the 'porter' who was also the receptionist,etc.But she kept smiling, explained the wi-fi access to me (which I got wrong and went and bugged her about)and breakfast. The room was a reasonable size and the bed comfortable. Though I do not like European pillows very much. The room was a bit 'falling apart' in places but it was very clean which is more important to me. It was ideal for what I needed and I did not expect The Ritz at the price I paid so therefore 5/5 for value. And then there was breakfast thrown in. All you can eat and with 7 hours standing in the cold and rain to look forward too that was much appreciated. So, would I recommend the hotel. Yes. Most definitely. Don't expect pure luxury. But as someone to eat and sleep at a great price it is perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and friendly
Great hosts, very kind. Very cosy and frinedly bar and restaurant.

8/10 Good

Anthony, Sunderland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unbiased opinion
If you want run-of-the-mill, don't choose Hotel 't Hert! But if you like a warm welcome from friendly hosts, an excellent free breakfast and a superb evening menu at a very good price, then you wont be disappointed. Be wary of shallow tread stairs with low headroom! Fairly quiet, considering centre of town location. Room clean and train/bus/cycle-hire station 5 minutes walk. Amazing cycling/walking in National Forest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem!
Lovely hotel with wonderful friendly hosts. Couldn't fault their helpfulness and food. Hotel a little bit tired but quirky. Only suggestion would be to revamp the showers. Really enjoyed our stay and would definitely go back again.

8/10 Good

Roger, Chippenham, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money hotel in Genk
This Hotel is an old hotel in the middle of Genk. I was looking for a low cost Hotel for one night with free wi-fi. This Hotel is in an old building and is shared with a bar and restaurant. I was able to park outside for free overnight. I would rate it as a UK 2 star, the staff are pleasant and helpful, there is a good breakfast, it is impeccably clean and met my needs perfectly. Great Value for money

8/10 Good

Mark, Riga, Latvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual but delightful hotel experience
Staff was great in helping me find a way to get there from about 40km away. They were equally helpful the next day in providing a train schedule for me. Very quaint place, owners/managers multi-lingual and their dog carries your key to the room...indeed the place has some serious ambiance! And they provided an outstanding breakfast!!

8/10 Good

Magnus

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fin frukost och läge men enkelt rum
Utmärkt frukost och läge men rummet var i dåligt skick.
Stayed 4 nights in Sep 2017

6/10 Okay

Festivalganger

Liked: Cleanliness, staff & service
Disliked: Room comfort
Prima budget hotel
Goed ontbijt. Vriendelijk personeel. Geen afgesloten douche en toiletruimte. Geen privacy dus. Prijs/kwaliteit verhouding goed.
Stayed 2 nights in Aug 2017

8/10 Good

Luud, Bavel

Liked: Cleanliness, staff & service
Leuk hotelletje in centrum Genk
Leuk hotelletje in centrum Genk. Voldoende restaurants en terrasjes op 100 meter.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Expérience très désagréable concernant l'accessibilité de cet hôtel. l'info "pas d'ascenseur" tout en bas de la page "information sur l'hôtel" m'ayant échappée et voyageant avec une personne à mobilité réduite, nous avons eu la mauvaise surprise de découvrir à notre arrivée en soirée, un vieil hôtel sans ascenseur. Les chambres sont toutes aux étages et les escaliers sont serrés et raides. Dommage que l'information sur le manque ou la difficulté d’accessibilité ne soit pas mentionnée plus clairement et en première ligne. J'ajoute que lors de ma réservation, j'avais spécifié "chambre accessible pour personne à mobilité réduite" mais ni hotels.com ni l'hôtel Hert ne m'ont recontactée pour me signaler cette incompatibilité.
Stayed 1 night in Jun 2017

8/10 Good

Didier

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top prijs-kwaliteit
Tophotel in het centrum van Genk. Heel uitgebreid ontbijt. Prijs - kwaliteit niet te evenaren.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel voor een normaal bedrag per nacht
Bedden iets teveel veren voelbaar maar het ontbijt was prima. Bij dreigend tekort ging de eigenaar direct aan de gang om extra broodjes te halen.

2/10 Terrible

simona, mi

Disliked: Cleanliness, property conditions & facilities, room comfort
Problema acqua
Camere molto vecchia bagno in camera diviso da unatenda Problema di tubature dai rubinetti usciva acqua nera

10/10 Excellent

ton , tilburg , nederla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer gastvrij
Zeer. Gastvrij met een heerlijk ontbijt goed bed kortom een aanbeveling voor mijn volgende keer , en ook belangrijk is het centrum om de hoek , bedankt en tot de volgende keer

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schoon vriendelijk huiskamer gezellig
Gjgjhgn

4/10 Poor

Pawel

Disliked: Property conditions & facilities, room comfort
Dogodne położenie i to by było na tyle
Rezerwowałem pokój dla siebie i syna na 2 noce i na stronie była podana cena całkowita 120 € płacąc rachunek okazało się że muszę dodatkowo zapłacić na śniadania syna bo pokój zarezerwowałem single (z łóżkiem 140 cm) i dodatkowo podatek więc suma wyszła prawie 140€. Rozmawiając z właścicielką usłyszałem że syn był dodatkowo nie ujęty w kosztach....nie wiem czy błąd leżał po stronie hotelu czy portalu bo wyraźnie rezerwowałem dla siebie i syna ale fakt że koszty były wyższe niż oferta pozostawia negatywne wrażenia.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
zentrale lage, parkmöglichkeit vorhanden
wir haben eine nacht im hotel verbracht. super zentrale lage. parkmöglichkeit vorhanden.empfang sehr freundlich und nett.Frühstücksbuffet sehr gut.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Gute Lage für anspruchslose
Wir trafen auf sehr freundliche Eigentümer. Das Zimmer war mit Dusche und WC im Schlafraum, durch einen dünnen duschvorhang getrennt, der sich nicht ganz schließen ließ. Das ging garnicht. Wir haben das zimmer gewechselt. Danach war das Bad zumindest mit einer alten schiebetür abzugrenzen. Schön war das trotzdem nicht. Für absolut anspruchslose reicht es aber.

6/10 Okay

Saskia