citizenM Geneva

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Geneva

Building design
Property entrance
Point of interest
King Room - Lake View
Check-in/check-out kiosk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
31-33 Rue de la Rotisserie, Geneva, 1204
  • City Center Shopping Area
    1 min walk
  • McDonald's
    2 min walk
  • Molard Tram Stop
    2 min walk
  • Geneva (GVA-Cointrin Intl.)
    28 min drive

Room options

King Room - Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Geneva

Lakefront Geneva hotel connected to a rail/subway station, steps from Saint-Pierre Cathedral
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at citizenM Geneva. During your stay, you'll be connected to a rail/subway station, and just a quick walk from City Center Shopping Area. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Steps from Saint-Pierre Cathedral and 4 minutes by foot from Rue du Rhône
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Geneva also features coffee/tea in a common area, express check-in, and a front-desk safe.

This 4-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:30 AM: CHF 28 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CanteenM

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hand-held shower head
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-cm LED TV
  • TV channels
  • iPad
  • iPod dock
  • Premium channels

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 487 out of 708 reviews" "
Rating 8 - Good. 158 out of 708 reviews" "
Rating 6 - Okay. 29 out of 708 reviews" "
Rating 4 - Poor. 20 out of 708 reviews" "
Rating 2 - Terrible. 14 out of 708 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Staff & service, property conditions & facilities
Enjoyed staying there
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. It has an ultramodern vibe (eg, all lights/blinds/media in room controlled via iPad) and the service is excellent. The rooms are the usual size but have been designed with a clever IKEA-like savoir faire to give a sense of roominess. Lovely area of town. Breakfast is superb - just the usual offerings, but tasty and very high quality.
Stayed 1 night in Oct 2024

8/10 Good

Ravinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located in a central location. Convenient to shopping, dining and transportation. Walkable to Lake Geneva. Staff was great and very courteous especially Katalina. Rooms could be bigger but that’s expected in Europe. Must stay and a beautiful city with friendly people.
Stayed 4 nights in Sep 2024

10/10 Excellent

Adriana Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Imanol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern great location
Staff extremely helpful and kind Excellent location This hotel has definite modern vibe- Lights etc all controlled by iPad Windows don’t open Rooms are compact and bed against wall so could be difficult for some couples
Stayed 2 nights in Oct 2024

10/10 Excellent

Konrad

Stayed 4 nights in Sep 2024

10/10 Excellent

Michela

Stayed 2 nights in Sep 2024

8/10 Good

Zheyi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the city center. Nice and clean, as always.
Stayed 3 nights in Jul 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So, this is a no-frills hotel in a great location. The rooms are really small and the layout is a bit inconvenient with the orientation of the bed causing one person to crawl over the other in order to use the bathroom in the middle of the night. The hotel is run by a bunch of twenty-somethings, but they did an excellent job and were really helpful. Outside of the small room, our stay was quiet and comfortable. You will hear the trams as the street adjacent is the tramway, but they didn't bother me. Otherwise, the hotel is in a great location in the old town. The lake view rooms are not worth paying-up for as the lake is too far away for a view. Breakfast is good, but ridiculously expensive with no cook to order. All considered, I probably wouldn't stay there again because of the size of the rooms, but that's the only real drawback.
Stayed 3 nights in Sep 2024

10/10 Excellent

Boguslaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for Geneva
Stayed 1 night in Sep 2024

10/10 Excellent

Sonia, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern style used for booking process and room amenities. We would like to give this hotel 5 stars because everything was perfect. Especially because we were treated so nice and with so much compassion due to missing our luggage by the airport for 2 days. These two employees made our stay so relax and beautiful. Iris and this amazing guy that I can’t remember his name right now. I am getting old. lol These two made out stay amazing 😘 Thank You Citizen M hotel for hiring such beautiful people. ❤️
Stayed 3 nights in Sep 2024

10/10 Excellent

Anita

Liked: Staff & service, property conditions & facilities
Loved the artistic creative atmosphere and great location across from the beach.
Stayed 1 night in Sep 2024

8/10 Good

Arshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice funky hotel utilising tech savvy from check in , room functionality and check out services. Nice location right between old town and the city centre overlooking lake Geneva.
Stayed 1 night in Sep 2024

4/10 Poor

Frances

Travelled with partner
Recognizing that Citizen M isn’t targeted at my age group (room was decorated like a freshman girl’s dorm), I have the following comments: The shower and toilet are a few feet apart and everything got drenched. The room smelled of cigarette smoke with a strong overlay of disinfectant. The “lake view” we paid extra for was a tiny sliver you almost had to squint to see - not worth it. The main area decor was rather techno-dystopian, but I recognize this may be geared to the under-50 crowd. Breakfast was ok, but quite expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and services were really good
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly and very helpful staff. Clean room and excellent location
Stayed 2 nights in Sep 2024

10/10 Excellent

Ismael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms, feels like being on a cruise ship, but the space is so well organized that I did not mind the small square footage. Great hotel with funky/artsy decor, good breakfast, very central, quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property, as it’s very high-tech and very efficient! Everything is at the touch of the button. The rooms are small. The bed backs up to the window, but how often are you in the room anyway?! It had everything we needed and it was perfect! The staff was very friendly and responsive! This hotel was in an awesome location! Walkable to everything! We loved it and will definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed

Travelled with family
Liked: Amenities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Boguslaw

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in Aug 2024

8/10 Good

Pierre, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the location of this hotel. It’s Walking distance to all the important tourist sites in the downtown area
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack

Stayed 2 nights in Aug 2024