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9Hotel Paquis

3.0 star property
VIP Access

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Photo gallery for 9Hotel Paquis

Indoor pool
In-room safe, blackout curtains, soundproofing, iron/ironing board
Reception
Indoor pool
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
31 Rue De Berne, Geneva, GE, 1201
  • City Center Shopping Area
    ‪10 min walk‬
  • Jet d'Eau Fountain
    ‪18 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Room

Club Room

Club Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Classic Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

In-room safe, blackout curtains, soundproofing, iron/ironing board

Junior Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Helvetia

In-room safe, blackout curtains, soundproofing, iron/ironing board

Suite Helvetia

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Geneva

In-room safe, blackout curtains, soundproofing, iron/ironing board

Suite Geneva

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Room, 2 Bedrooms

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

9Hotel Paquis

Eco-certified hotel with a 24-hour fitness center and a sauna
An indoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
9Hotel Paquis offers 56 air-conditioned accommodations with safes and hair dryers. LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at 9Hotel Paquis. During your stay, you're just a quick walk from The Library In English. You'll find features like free WiFi in public areas, plus an indoor pool and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym and a sauna
  • Just a 3-minute drive from Jet d'Eau Fountain and a few minutes from United Nations European Headquarters
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of 9Hotel Paquis, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A library, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified 9Hotel Paquis.

This 3-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; CHF 18 for adults and CHF 9 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CHF 200 per stay
  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number CHE-453,751,271

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Windsor Geneva
Windsor Geneva
9 Hotel Paquis Geneva
9 Paquis Geneva
9HOTEL PAQUIS Hotel Geneva
9HOTEL PAQUIS Hotel
9HOTEL PAQUIS Geneva
9 Hotel Paquis
9HOTEL PAQUIS Hotel
9HOTEL PAQUIS Geneva
9HOTEL PAQUIS Hotel Geneva

9Hotel Paquis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 767 reviews
Rating 8 - Good. 283 out of 767 reviews
Rating 6 - Okay. 72 out of 767 reviews
Rating 4 - Poor. 30 out of 767 reviews
Rating 2 - Terrible. 14 out of 767 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Sam

Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, small but city centre location so expected, spa was a real highlight. Very close to the central station and easy walk to the centre of Geneva and the Lake. Staff were always helpful and rooms serviced well,
Stayed 5 nights in Dec 2024

8/10 Good

Hardeep

Stayed 1 night in Dec 2024

4/10 Poor

MERA

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is small and cute in the lobby area however the room was so small I couldn’t even open my suitcase. The location is central but the street is on is a bit sketchy. I would not return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel clean, good breakfast, good shower and bed very comfy but the room was very small. Small area to hang clothes, no drawers, desk took up a large part of the room, no space big enough to store a suitcase. Definitely could have been designed better. Also pool area is lovely but pool water spills over flooding the spa and tiles have no grip - creates an incredibly difficult surface to walk on, saw multiple people fall over. No handrails on stairs with a slippery surface - the spa is closed this week and I hope it is to change the flooring before there’s a serious accident. Hotel is in the red light district but always felt safe. We were on the first floor of the hotel and the street was quiet overnight.
Stayed 4 nights in Nov 2024

4/10 Poor

Lisa, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was reasonably priced. The property was clean and updated, as were the rooms. We liked the pool and sauna on the lower level. Unfortunately it was so loud at night because this hotel is on a street with brothels and drug dealers. Because it was summer and hot — and there was not sufficient air conditioning, we had to sleep with the window open and it was impossible with the yelling and partying all night long.
Stayed 1 night in Aug 2024

10/10 Excellent

joe

Stayed 1 night in Oct 2024

10/10 Excellent

Caio

Stayed 4 nights in Nov 2024

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast!! Friendly staff, good location
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Florian

Business traveller
Liked: Cleanliness, staff & service, amenities
It is a nice hotel but I slept really badly as mattress was uncomfortable and had a musty smell to it.
Stayed 1 night in Oct 2024

10/10 Excellent

Uzoamaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, staff were absolutely amazing. Centre of the city, close to attractions and 12 minutes train ride to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Stayed 3 nights in Oct 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel.
Very good hotel. Showers and toilettes could be better aired, but nothing major. Will come back.
Stayed 3 nights in Oct 2024

4/10 Poor

Shon

Disliked: Cleanliness, amenities, property conditions & facilities
I rented a ‘club’ room which turns out to include zero extra services / facilities. The room was dirty. Hair on the sink, debris on the floor. The bed sheets were clean - nothing else. The room layout is really odd. Stand-alone toilet and stand-alone shower like phone booths in a room. Very average. I would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Stayed 2 nights in Sep 2024

10/10 Excellent

Paul henri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Simon.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good property. Room not largest but ok. Situated in red light area and drug users. Ok once got to the main road. Old town boat ride or walk away.
Stayed 2 nights in Aug 2024

4/10 Poor

Carmen

I did not stay at the hotel because the do not have a/c in the nights.
Stayed 2 nights in Aug 2024

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not bad, just weird.
Hard bed, flat pillows, thin walls, weird layout, janky bathroom doors, tiny rooms, red light district.
Stayed 2 nights in Aug 2024

8/10 Good

satyam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Starting with the good, it's close to the train station and the staff are very helpful. The neighborhood by the train station may look a little dicey at first, but we were out at 4:30am and it's safe. Our rooms were incredibly small. There was not room on the floor to lay open a medium-sized suitcase! There is not a separate bathroom - there is a sink in the main room, and the shower and toilet are in small closets right off the main room! Everything was clean and comfortable, but these rooms were just too small for us. The elevator is tiny, only enough for 3 people, or 2 if you have suitcases.
Stayed 1 night in Aug 2024

8/10 Good

Viviana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024