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Phela Grande Hotel

3.0 star property

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Photo gallery for Phela Grande Hotel

Lobby sitting area
Presidential Suite
Family for Three Standard (2nd Floor)
Lobby sitting area
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Magsaysay Avenue, General Santos, 9500
  • Plaza Heneral Santos
    ‪5 min walk‬
  • Queen Tuna Park
    ‪9 min walk‬
  • General Santos City Museum
    ‪9 min walk‬
  • General Santos (GES)
    ‪31 min drive‬

Room options

View all photos for Standard Family for 3

Standard Family for 3

Standard Family for 3

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Matrimonial Deluxe

Matrimonial Deluxe

Matrimonial Deluxe

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matrimonial Standard

Matrimonial Standard

Matrimonial Standard

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family for 3

Deluxe Family for 3

Deluxe Family for 3

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Phela Grande Hotel

Hotel in General Santos with airport shuttle service and a 24-hour front desk
Along with a coffee shop/cafe, this hotel has a business center and dry cleaning. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a banquet hall are onsite.
Phela Grande Hotel offers 58 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Phela Grande Hotel, you're just a quick walk from Plaza Heneral Santos. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Eduardo, a café that serves Chinese cuisine
  • Amenities include newspapers, a front-desk safe, and a business center
  • Just a 5-minute walk from Plaza Heneral Santos and 9 minutes by foot from Queen Tuna Park
  • Free airport shuttle service
There's a coffee shop/cafe on site. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Phela Grande Hotel also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this 3-star General Santos hotel.

Eduardo - This café specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Eduardo

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Phela Grande Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Phela Grande Hotel General Santos
Phela Grande General Santos
Phela Grande
Phela Grande Hotel Hotel
Phela Grande Hotel General Santos
Phela Grande Hotel Hotel General Santos

Phela Grande Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 6 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wished there had been a bidet in the bathroom and that there had been a sort of division on the floor between the shower area and the toilet. Other than that, I had a pleasant experience.
Stayed 2 nights in Dec 2019

4/10 Poor

harryplaza

Travelled with partner
Poor facilities, no hot shower freezing cold. Customer services unsatisfactory.
Stayed 3 nights in Jul 2019

8/10 Good

ROD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Side trip to Gen San
Staff were very friendly and accommodating. Hotel is near the city park, church and seaside

8/10 Good

Dave B, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean, friendly place to stay
Stayed here for a week, atmosphere is very relaxed with reasonable amenities in the hotel itself, situated near a busy road, it was always nice to come inside for some R&R and the security staff where always on the ball. Room had a good layout, bathroom was very clean and bed was comfortable, plenty of TV channels to view. A/C worked very well and was very quiet when set to low fan mode. One problem was, even though on the 4th floor, we were situated on the corner of the building overlooking residential property where the local dogs seemed to have a "Bark-Off" at 5am every morning. While the hotel cannot really control this it does have an impact on the stay and coming from the UK where noise pollution is taken seriously, it did have a negative effect. Hotel itself had a nice busy feel about it with regular events taking place in the conference rooms on the ground floor and the garden well away from guest rooms. Dining is good with quite a big menu and cooked to choice. All the staff were always helpful and friendly (especially "Faith") without being overbearing and English ability from adequate to very good.

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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