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Grand Summit Hotel General Santos

4.0 star property

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Photo gallery for Grand Summit Hotel General Santos

Check-in/check-out kiosk
Banquet hall
Front of property – evening/night
Outdoor pool
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Honorio Arriola St. cor. Arradaza St., Brgy. Lagao, General Santos, Soccsksargen, 9500
  • Robinsons Place Gensan
    ‪3 min walk‬
  • KCC Mall of Gensan
    ‪5 min walk‬
  • St. Paul Novitiate Park
    ‪6 min walk‬
  • General Santos (GES)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Odi Suite Room

Premium bedding, minibar, in-room safe, desk

Odi Suite Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Morrow Suite Room

Premium bedding, minibar, in-room safe, desk

Morrow Suite Room

  • 106 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Summit Hotel General Santos

Hotel with a full-service spa, a quick walk to Robinsons Place Gensan
Along with a full-service spa, this smoke-free hotel has a casino and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Change of towels is available on request.
Grand Summit Hotel General Santos offers 102 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 43-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The onsite spa has massage/treatment rooms. Services include massages.
During your stay at Grand Summit Hotel General Santos, you're just a quick walk from Robinsons Place Gensan. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Robinsons Place Gensan and a 3-minute drive from T'boli Settlement
Grand Summit Hotel General Santos offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A casino, a children's pool, and spa services are also featured at the business-friendly Grand Summit Hotel General Santos. Self parking is free.

This 4-star General Santos hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Grand Summit Hotel General Santos has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 600 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Summit Hotel General Santos

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 600 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: PHP 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Summit General Santos
Grand Summit Hotel General Santos Hotel
Grand Summit Hotel General Santos General Santos
Grand Summit Hotel General Santos Hotel General Santos

Grand Summit Hotel General Santos Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 43 reviews
Rating 8 - Good. 9 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with very friendly and helpful staff.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Did not allow late checkout
Stayed 2 nights in Nov 2024

4/10 Poor

Johnny

Liked: Staff & service
Refund issue. Theirs is no way you get a refund if you decided to check out early. It’s very unlikely and that’s the way it is as I was told. So if you book for a week or months make sure you have to stay there until you check out unless you’re billionaire and not worry about much of your few spending dollars.
Stayed 3 nights in Sep 2024

10/10 Excellent

rodemia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent my birthday at the hotel for 2 nights and the staff surprise me with a cake and serenade 2x @ breakfast and dinner , they sent another cake in my room . Such a sweet gesture . They went above and beyond ! It’s my home while in General Santos . Thank you !
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property it was beautiful and the service was amazing.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ranje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Melody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.
Stayed 1 night in Jul 2024

10/10 Excellent

Ethylene

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and very friendly and accomodating staff. We will recommend this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Fernell, Porter Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 3 nights in May 2024

10/10 Excellent

Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Criselda

Stayed 2 nights in Mar 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is excellent. Everyone in the staff are very helpful. Rooms are nice, large and clean. I would recommend this hotel to anyone and would recommend it to anyone planning to stay in General Santos City
Stayed 5 nights in Feb 2024

2/10 Terrible

Rosemary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone unauthorized stupid hacker who used my credit card beware of those 2 travelers who check in last January 15-17 Catch them They are responsible to pay the bills they used for accommodation in your hotel. I already filed the dispute to whoever they are.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the Robinson mall where the have the customs office
Stayed 1 night in Nov 2023

6/10 Okay

Joselyn

Business traveller
Loud noises coming from a bar across the street, from evening to dawn. This is very annoying. Rooms are large.
Stayed 1 night in Nov 2023

10/10 Excellent

Ariffin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No doubt the best hotel in General Santos
Stayed 3 nights in Nov 2023

10/10 Excellent

Jaren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences I ever had!
Stayed 8 nights in Oct 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Their AC is weak. Couldn't achieve 18deg Celsius. I was moved to a different room but the temp still doesn't go below 20deg even at 4am.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gener

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lavatory is too far to each, not standard. Also, the coffee sachet and creamer sachet are so hard to open.
Stayed 2 nights in Oct 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and one staff member in particular is the best there is.
Stayed 1 night in Jul 2023

10/10 Excellent

Opiso

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Michael, Lutz

Liked: Cleanliness, staff & service
When asked for a taxi doorman said there were none but did not offer a solution or help. Only when i went to front desk did they order a taxi.
Stayed 2 nights in Feb 2023

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I ask the hiusekeeping lady if she can give me some wash cloth because they don't have any in my room and she said yes, but haven't got any til I check out😑 but other than that it was a good stay..
Stayed 2 nights in Feb 2023