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Hotel Mercure Gdansk Stare Miasto

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mercure Gdansk Stare Miasto

Serves lunch and dinner
Sun deck
Suite, 1 Queen Bed
City view
Exterior detail

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa

Explore the area

Map
Ul. Jana Heweliusza 22, Gdansk, Pomerania, 80-890
  • Madison Shopping Gallery
    1 min walk
  • Gdansk Old Town Hall
    5 min walk
  • European Solidarity Centre
    6 min walk
  • Gdańsk (GDN-Lech Wałęsa)
    30 min drive

Room options

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Double Beds, Connecting Rooms (Comfortable)

Family Apartment, 2 Double Beds, Connecting Rooms (Comfortable)

Family Apartment, 2 Double Beds, Connecting Rooms (Comfortable)

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Comfortable)

Standard Room, 2 Single Beds (Comfortable)

Standard Room, 2 Single Beds (Comfortable)

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Comfortable)

1 bedroom, minibar, in-room safe, individually furnished

Standard Room, 1 Double Bed (Comfortable)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 1 Double Bed, City View (Old Town View)

1 bedroom, minibar, in-room safe, individually furnished

Comfort Double Room, 1 Double Bed, City View (Old Town View)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, minibar, in-room safe, individually furnished

Standard Room, Multiple Beds

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Room, 2 Single Beds, City View (Comfortable, old town view)

1 bedroom, minibar, in-room safe, individually furnished

Comfort Room, 2 Single Beds, City View (Comfortable, old town view)

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Comfort Room, 1 Queen Bed

Privilege, Comfort Room, 1 Queen Bed

Privilege, Comfort Room, 1 Queen Bed

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Mercure Gdansk Stare Miasto

Eco-certified hotel connected to a shopping center in Gdansk City Center with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and spa services. Housekeeping is available on request.
Hotel Mercure Gdansk Stare Miasto offers 281 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Mercure Gdansk Stare Miasto. During your stay, you'll be connected to a shopping center, and just a quick walk from Gdansk Old Town Hall. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Steps from Madison Shopping Gallery and 5 minutes by foot from Gdansk Old Town Hall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Mercure Gdansk Stare Miasto offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the eco-certified Hotel Mercure Gdansk Stare Miasto. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gdańsk hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
Winestone - This restaurant serves lunch and dinner. A children's menu is available.
Winestone Bar - This pub serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (PLN 60 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: PLN 79 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Winestone
  • Winestone Bar

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Spa services

Family friendly

  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 79
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 109
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 3.22 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 79 per person
  • Airport shuttle fee: PLN 90 per person (one-way)
  • Airport shuttle fee per child: PLN 90 (one-way), (up to 18 years old)
  • Uncovered self parking fee: PLN 60 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Mercure Gdansk Stare Miasto offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gdansk Hotel Mercure
Gdansk Stare Miasto
Hotel Mercure Gdansk
Hotel Mercure Gdansk Stare
Hotel Mercure Gdansk Stare Miasto
Hotel Mercure Stare Miasto
Hotel Mercure Stare Miasto Gdansk
Mercure Gdansk Stare Miasto
Mercure Stare Miasto
Stare Miasto Gdansk
Mercure Gdansk Stare Miasto
Hotel Mercure Gdansk Stare Miasto Hotel
Hotel Mercure Gdansk Stare Miasto Gdansk
Hotel Mercure Gdansk Stare Miasto Hotel Gdansk

Hotel Mercure Gdansk Stare Miasto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 528 out of 1000 reviews" "
Rating 8 - Good. 399 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mr.J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tanmoy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside the convenient location, I cannot think of anything that makes feel that the hotel can live upto a four star status. The staff did no greetings and did not even respond to our greetings. They put us in a room that is somehow made into twin beds room. One bed is totally on the side of the wall. One sleeping on that bed will easily hit their legs and arms on th conceret wall. Shock one was that the room was half the size of the room they showed online. Shock two was that the beds, duvet, pilow case, towel, everything collected a significant amount of dust showing there was no cleaning of them for days. We were too tired the night we arrived and sleept on the beds and we had severe skin irritation and allergic reaction. After notifying the reception and returning to the room we could easily see that they did not change anything. Perhaps the housekeeping swept the sheets and changes nothing two towels. We requested new sheets and other covers. They ignored the request. The AC was not working. However, they fixed that. Staff's behavior showed clear sign of racism and their discomfort in serving someone from Indian ethnicity, except for those young ladies serving coffee at breakfast.
Stayed 3 nights in Jul 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Thaddeus, Jupiter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything looked immaculate. Daily housekeeping was great.
Stayed 7 nights in May 2024

10/10 Excellent

Kathie K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location good staff nice hotel
Always a pleasure to stay here.
Stayed 5 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

10/10 Excellent

LESLEY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Stephen Edmund

Liked: Cleanliness, staff & service
The property is in need of refurbishment, but was clean and relatively comfortable. Breakfast was extremely good, which boosted my rating to 4 stars rather than only 3.
Stayed 7 nights in Apr 2024

6/10 Okay

P

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
All wishes ignored.
I was very disappointed. I gave my card for a swipe so that i could charge food to the room. But whenever i tried i had to pay separately. When i checked out and mentioned this, they first denied having taken a swipe and then found it and asked what i wanted to about it. Eventually, refunding the money swiped. They also have a scheme whereby if you dont want the room cleaned on a particular day you hang a sign on your door and get points on your Accor Club card. Every time it was ignored and no points were credited
Stayed 6 nights in Apr 2024

8/10 Good

Wendy

Stayed 3 nights in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Maciej

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I travel to Gdansk twice per year. We always stay in the heart of old town. We decide to switch it up this time. We are glad we did. Hotel location is Excellent! You are right next to stores, 3 min walk to train station and 5 min. walk to old town. Staff were nice and helpful. Everyone spoke English, or tolerated my broken Polish. Rooms were cleaned daily. Breakfast had lots of choices and tasted great everyday. I recommend this property to anyone visiting Gdansk. We will be returning there next time.
Stayed 8 nights in Feb 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Good stay in Gdansk
Good overall, perfect location, staff lovely and helpful. Those cleaning other rooms in morning were too load, foyer smelled (lifts and corridors too) and breakfast to too expensive (relatively speaking).
Stayed 4 nights in Dec 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good clean hotel, 10 minute walk into the old town with everything you need for a pleasant stay.
Stayed 3 nights in Dec 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Paul, Bakewell

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a excellent location within walking distance of the old town.
Stayed 3 nights in Oct 2023

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on the edge of the old town; close enough to walk to the heart of the old town and all the major attractions but away from the crowds and the noise. The hotel was also close to many cafes, restaurants, and bakeries and within a 5 minute walk to the train station (if you are planning day trips out of town, for example Malbork). The room was comfortable and had everything I needed for my 5 day stay. The breakfast buffet was excellent with a huge variety of choices. The hotel staff was the best; welcoming, attentive, and helpful. Overall it was a great choice and I will definitely choose it again for my next stay in Gdansk.
Stayed 5 nights in Sep 2023

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely nice
Very nice place and good breakfast too. Only thing I missed was bacon and that you could order an omelette. BUT Really nice with fresh pressed carrot,appel and/or beetroot juice.
Stayed 3 nights in Aug 2023

10/10 Excellent

Simon

Stayed 1 night in Aug 2023

10/10 Excellent

Jose, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is one of the best hotels I've stayed in my travel. Everything was perfect and the location was convenient. It was close to everything. When in Gdansk, I would recommend this hotel.
Stayed 3 nights in Jul 2023