Super 8 by Wyndham Downtown Gatlinburg at Convention Center

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Seasonal outdoor pool
Front of property
Room, 2 Queen Beds, Non Smoking
Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Pool
    Pool
  • Free WiFi
    Free WiFi

Explore the area

Map
417 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    5 min walk
  • Gatlinburg Space Needle
    7 min walk
  • Gatlinburg Ziplines
    7 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Oversized Room)

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 28 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and a vending machine are onsite. Change of towels is available on request.
Super 8 by Wyndham Downtown Gatlinburg at Convention Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Super 8 by Wyndham Downtown Gatlinburg at Convention Center. During your stay, you're just a quick walk from Gatlinburg Space Needle. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a vending machine, and TV in a common area
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Super 8 by Wyndham Downtown Gatlinburg at Convention Center. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Pool access ramp on site
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 39-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 01 and close October 07.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Super 8 Convention
Super 8 Convention Hotel
Super 8 Convention Hotel Gatlinburg Downtown Center
Gatlinburg Super 8
Gatlinburg Super Eight
Super 8 Downtown Gatlinburg Hotel Gatlinburg
Super 8 Gatlinburg

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 133 out of 457 reviews" "
Rating 8 - Good. 136 out of 457 reviews" "
Rating 6 - Okay. 96 out of 457 reviews" "
Rating 4 - Poor. 50 out of 457 reviews" "
Rating 2 - Terrible. 42 out of 457 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Business traveller
Near downtown.
Stayed 4 nights in Aug 2024

6/10 Okay

Efrain

Travelled with family and small children
Disliked: Cleanliness
Housekeeping didn’t understand English not even a single word. The bathroom was dirty and the spare sofa bed looked likes someone poop on the sheets and it wasn’t cleaned. Staff was kind. Great location.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sonya

Stayed 3 nights in Aug 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was better than expected for the price we paid.
Stayed 1 night in Aug 2024

8/10 Good

Brigid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot with easy access to the Smokies. Room was very clean & well appointed. Easy to walk to lots of shopping & restaurants as well!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

4/10 Poor

JULIAN

Stayed 5 nights in Aug 2024

6/10 Okay

jose

Liked: Property conditions & facilities
Close to downtown
Stayed 2 nights in Aug 2024

2/10 Terrible

Kathy

Stayed 4 nights in Aug 2024

2/10 Terrible

Austin

Travelled with family
Disliked: Property conditions & facilities
The room needed a dehumidifier… and a deep cleaning due to it be in pet friendly room
Stayed 1 night in Aug 2024

6/10 Okay

Christian

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I did not like the fact that our room had a window at the top with no curtain, so there was always light in the room from outside making it hard to sleep in. Also, the sink to wash your hands and brush your teeth was outside the bathroom.
Stayed 3 nights in Aug 2024

6/10 Okay

Pamala

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Locals... Spending time with friends
We had stayed here previously but this time the room was not in good shape. We walk in room smells musty. (133)We turn up air and exhaust fan in bathroom to try and filter. Worked a little bit not great. We left room about 3:30om got back about 11:00pm. Bed sheets looked clean and bed was semi comfortable. The air unit made a noise all night, bathroom door was dirty, mirror in bathroom dirty, curtain and box spring cover looked like it had mold on it. Probably where the smell is coming from. The faucet handle is really loose. My husband however got to see a bear outside our door in the parking lot. This was great. Check in was good the front desk person was very nice.
Stayed 1 night in Aug 2024

6/10 Okay

Victoria

Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

marilyn

Liked: Cleanliness, room comfort
Disliked: Staff & service
Morning check out person needs a personality.
Stayed 1 night in Jul 2024

6/10 Okay

Khaled Samir

Liked: Cleanliness, staff & service
Location is great, rooms where clean/average, air conditioning was weak.
Stayed 4 nights in Jul 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
LOVED my room. It was very clean, smelled wonderful. Air conditioner was great, actually got cold a few times and had to turn it off. Parking was convenient. Got to see a bear cub walking the parking lot. Great price. Will definitely book again.
Stayed 3 nights in Jul 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was okay
It was a good stay. Only a few complaints was the breakfast wasn’t much and the air conditioner wasn’t the greatest but room our house keeper was great. She was there everyday to clean and give us clean towels. The room had a damp feeling to it but it was clean.
Stayed 4 nights in Jul 2024

6/10 Okay

Cornelius

Travelled with family and small children
Liked: Staff & service
Convenient to the Main Street of Gatlinburg. People running the facility was very nice . Pool need a lot of repairs.
Stayed 3 nights in Jul 2024

2/10 Terrible

Donovan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
Not at all what we expect based on rating. The shower curtain was moldy, and things needed a good cleaning. Looks like they just spruce stuff up and don’t really spend much time cleaning. Also the “breakfast” is a joke, worst I’ve ever seen. Everything was gone by 8:00 and the receptionist is the only one there to refill anything. Even if it had been well stocked it was still a joke, the remnants of the gravy looked like dish water, we stayed 12 days cause we couldn’t get a refund and only got 2 bananas the whipped time since everything else was empty.
Stayed 12 nights in Jul 2024

8/10 Good

salvatore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, clean, no frills hotel
For the price, it was a great stay. There is nothing that really stands out about the property or the rooms, but the rooms were clean, beds were comfortable, and the hotel was very close to the strip. I’d stay here again next time I’m in the area.
Stayed 5 nights in Jun 2024

6/10 Okay

Natalie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Close to the space needle, but very loud neighbors screaming off the balcony after 9 pm.
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Joanne

Liked: Staff & service
Rooms were average. Air conditioner was extremely noisy. 3 if the 4 mornings there was little to no food available at breakfast from 8 on.
Stayed 4 nights in Jul 2024

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family for the price!
Easy check in and out, dog friendly and kid friendly. Staff were all polite and helpful. Would definitely stay here again in the future.
Stayed 3 nights in Jul 2024