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Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Exterior
Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • Pool

Explore the area

Map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    9 min walk
  • Anakeesta
    12 min walk
  • Parton's Deli
    2 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    67 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Pool
Breakfast included
Pet-friendly
Parking included
3.6 out of 5, Good, (473)
The price is €103
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Super 8 by Wyndham Downtown Gatlinburg at Convention Center

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf
Along with a 24-hour business center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn & Suites offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they enjoy the free breakfast at Quality Inn & Suites. During your stay, you're just a quick walk from Hillbilly Golf. Features include free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and a computer
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Hillbilly Golf and 7 minutes by foot from Ripley's Davy Crockett Mini Golf
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 31 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 331 out of 1001 reviews" "
Rating 8 - Good. 312 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 102 out of 1001 reviews" "
Rating 2 - Terrible. 77 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Travelled with group
Only ! One H handicap parking space Very inconvenient did not get to use handicap space during our stay 85 year-old man with a walker! Also, the bathroom floor flooded water everywhere !
Stayed 3 nights in Sep 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, comfortable eoom
Stayed 1 night in Sep 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service
Property was clean and I felt safe. However the rooms are dated and don’t match the original photos online. Breakfast was interesting and the options provided weren’t terrible. The “breakfast room” is extremely small and cramped. Overall it was a decent place to stay. Very basic.
Stayed 2 nights in Sep 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Needs some TLC outside and around the property. Reception not signposted very well. Just says Office on small sign. Smelt strange in the office. Room good.
Stayed 1 night in Sep 2024

8/10 Good

Kacey

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the accessibility of this stay. The free breakfast was an added plus
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and just like the pics. We had a great stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jessica, Loganville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hot breakfast. Our toilet was running all night. We had to shut it off. So far It was okay.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Erica

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was very peaceful and the people were very friendly and polite.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. The only complaint i have was trying to get out of the road going towards Pigeon Forge.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay and affordable.
Stayed 1 night in Aug 2024

6/10 Okay

Theresa

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Shawn

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Everything was great besides the old guy at the front desk. The gentleman was rude and angry. It was a great place besides that .
Stayed 4 nights in Aug 2024

8/10 Good

Madison

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating for the room since I brought my pet with me. I will say some of it was a little out dated but other than that, it was good. I enjoyed my stay here for a little weekend getaway.
Stayed 2 nights in Aug 2024

8/10 Good

Tyler

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, basic room
A little worn out, but clean. At one end of town, but an easy walk to shops and restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Misty

Stayed 2 nights in Aug 2024

8/10 Good

Michael A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

dabrittnay

Stayed 2 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

shaileshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two reservations. One for showing up early that Expedia had the date wrong and I was charged as no cancellation was available. The guy at the desk was helpful but said he could not do anything with Expedia having the wrong date. So was charged almost $200 for a one night stay at a dump. Also, choose a pet friendly to only find out that is an extra charge upon checkin. Will not use Expedia again
Stayed 1 night in Jul 2024

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place definitely shows it signs of age. Cracked paint on the walls in the rooms, rusty balcony railing, drains that do not work, ac units that smell, mattresses that feel like bricks, room cleaning with towels and linen only every three days.
Stayed 4 nights in Jul 2024