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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Exterior
Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Anakeesta
    ‪12 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Gatlinburg Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Deluxe Room, 2 Queen Beds, Non Smoking (Private Balcony)

The Wander Hotel, a Ramada by Wyndham

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (1048)
The price is €102
for 1 room
includes taxes & fees
7 Apr - 8 Apr
The Wander Hotel, a Ramada by Wyndham

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf
Along with a 24-hour business center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn & Suites offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they enjoy the free breakfast at Quality Inn & Suites. During your stay, you're just a quick walk from Hillbilly Golf. Features include free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and a computer
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Hillbilly Golf and 7 minutes by foot from Ripley's Davy Crockett Mini Golf
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 31 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 330 out of 1006 reviews
Rating 8 - Good. 305 out of 1006 reviews
Rating 6 - Okay. 180 out of 1006 reviews
Rating 4 - Poor. 107 out of 1006 reviews
Rating 2 - Terrible. 84 out of 1006 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex, PHILADELPHIA

Stayed 2 nights in Dec 2024

4/10 Poor

Christy

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
The dining area is very crowded. Our room was pet friendly, but animals had clearly been left there for a long time. The doors are very scratched up and have not been repaired. You can hear dogs barking from other rooms all the time. The three luggage carts were not enough for the 7 floors and we had to make 3-4 trips when we got there and when we left.
Stayed 2 nights in Dec 2024

8/10 Good

Larry

Travelled with partner
Disliked: Property conditions & facilities
Fine
Stayed 3 nights in Dec 2024

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities
It was very peaceful
Stayed 1 night in Dec 2024

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I look into the room prior to check in and did nit accept the room. The Clerck called around town and recomnended a few options. I stayed in a other property, but somehow Quality Inn still charged me for this booking. I need arefund
Stayed 2 nights in Nov 2024

8/10 Good

Carol

Stayed 2 nights in Nov 2024

6/10 Okay

David

Stayed 3 nights in Dec 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice.
Stayed 1 night in Dec 2024

2/10 Terrible

Cynthia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wouldn't recommend!
Stayed 7 nights in Dec 2024

6/10 Okay

James

Travelled with family
Great Fireplace
I would have given 5 star or more BUT THE BATHROOM DIDNT HAVE A LATCH/lock on room 503, which was not good with 3 year old twins!
Stayed 3 nights in Dec 2024

4/10 Poor

rachael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was paint peeling off the wall in the bathroom, the towels had a really odd smell and it over all did t feel very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Amenities
Good location friendly staff and excellent breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean, safe place to stay. Property could use a little updating but nothing problematic. Everything was as it should be
Stayed 1 night in Dec 2024

6/10 Okay

Jody

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Tina

Travelled with family
Liked: Staff & service
Disliked: Amenities
When i booked this local i thought it was closer to town but it wasn't a far walk to the parade and we didn't have to get in traffic which was great. Ended up being an awesome location. JUst hard to get into and out of when going anywhere in the car. The beds were terrible I have never slept on a bed so hard. The porch light disnt work and the outlets between the beds at the night stand didn't work.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very Nice Hotel and pet friendly, clean and spacious. Great experience! We need to leave before because the weather but they make the refund for the night, this hotel and service meet the expectations.
Room
View from balcony
Stayed 5 nights in Nov 2024

8/10 Good

Nadiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place , now new , need renovation but very clean and cozy, fireplace very nice addition, we stayed in pet friendly room , you don’t need to go in the mountains to see a bear , he was crossing hotel parking lot , very eco friendly, we liked it :)
Stayed 2 nights in Nov 2024

2/10 Terrible

RIPANJIT

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Kristin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk seemed like we were a bother checking in. He was also wearing I don’t tolerate stupid people hat. Not warm or inviting. We had ants in our room that kept getting into any snacks or food we had. The room was super dirty. Bathtub and sink clogged.
Stayed 4 nights in Oct 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Hector

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stood here last winter (I forgot to write a review). The hotel is has some stunning views if you happen to face the hill with the mountain coaster. The staff during the time was somewhat nice but honestly it seems everyone in Gatlinburg is a bit hissy. The hotel is a tad far from the main strip where all the tourists locations are at if you decide to walk like we did. The Breakfast was amazing everyday we were there, no complaints. The room was great to, it had an amazing view, and also had a chimney that kept us warm. Overall great hotel!!