Embassy Suites By Hilton Gatlinburg Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
32-inch Smart TV with cable channels, streaming services
32-inch Smart TV with cable channels, streaming services

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
604 Airport Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    8 min walk
  • Gatlinburg Space Needle
    10 min walk
  • Traffic Light #8
    10 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    71 min drive

Room options

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Balcony

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Balcony

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites By Hilton Gatlinburg Resort

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free full breakfast and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a lazy river are onsite. Housekeeping is available on request.
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with double sofa beds, desks, and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Embassy Suites By Hilton Gatlinburg Resort. During your stay, you're just a quick walk from Gatlinburg Space Needle. Free breakfast, free self parking, and an indoor pool are available.
  • Free full breakfast served daily
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Amenities include a 24-hour business center, meeting rooms, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle
  • Dogs welcome for a fee
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a terrace, and concierge services are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Embassy Suites By Hilton Gatlinburg Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Fence around the pool
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Sofa bed
  • Water slide

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 13
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 8
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV
  • TV channels
  • Premium channels
  • Streaming services

Food and drink

  • Dining table

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Local maps
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in.

We should mention

  • The seasonal pool will open April 15 and close October 15.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 103 out of 127 reviews" "
Rating 8 - Good. 14 out of 127 reviews" "
Rating 6 - Okay. 5 out of 127 reviews" "
Rating 4 - Poor. 1 out of 127 reviews" "
Rating 2 - Terrible. 4 out of 127 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn C

Travelled with partner
Liked: Cleanliness, amenities
This property was extremely relaxing. From the outdoors to the indoors, everything was well thought-out and designed to make one feel relaxed and at-home. I wish we could’ve stayed much longer!
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were celebrating our anniversary!
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg Two Day Get Away
One of the best hotels I’ve stayed in. Great amenities and you could stay there and never venture out and have everything you need. Will visit again. Top choice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

8/10 Good

Qadeer, Herndon

Liked: Staff & service, property conditions & facilities
Kids love swimming pool and slide
Stayed 3 nights in Aug 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
We loved the evening reception, lots of places for folks to sit and relax without feeling crowded.
Stayed 4 nights in Aug 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Myla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Oralia, Elmwood Park

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property is new and clean, but lazy river and pool look bigger in the pictures. 2 queen bed room, could easily convert into 2 rooms for privacy, but beware bathroom has a barn door that cannot be locked completely from one side. Our room also had broken bathroom door handle making it even harder to close. Overall good stay but not excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jackie

Liked: Property conditions & facilities
Ten I see.
Friendly staff and over great stay. We would stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shelly

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and comfortable stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities
New doesn't always mean great
The hotel overall was nice, because it's few months old. Big outdoor pool with a slide. Nice hot tub. Lazy river relaxing and warm. Indoor pool very cold. Cornhole and firepit nice. Indoor courtyard relaxing and nice. Breakfast good, but had better at other embassy suites.. omelettes not as good. Kitchen staff not overly friendly. Room was clean, but too small for 4 people. The single king with pullout couch made little room to move with 4 people. The whole set up of the room was terrible.. tv location bad . .. closet door open into only aisle walkway. No bathtub. Balcony had mismatched chair, it looked like they dragged it up from conference room. Mini kitchen convenient to have sink outside bathroom. Overall room overpriced for size and comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Coach

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that my family was able to see bears
Stayed 3 nights in Aug 2024

8/10 Good

Loreen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entrance to get to the hotel is confusing at first. It is a new facility that is clean and spacious. The outdoor amenities are beautiful. It was in a convenient location for getting in and out of the town. It was just barely walkable into town if you haven’t been hiking all day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Leroy B

Disliked: Staff & service, property conditions & facilities
On the phone I was told I could get a wheelchair, but when we arrived, they did not have one. Never did get one. Had to sit on the "one chair" balcony to watch my grandkids in the pool. I could not walk there. We had 2 adults, 4 kids. In the tiny room, there was only 1small trash container in the bathroom which overflowed; none in the kitchen area. There were only 2 cheap paper cups for drinking water. Very tiny room for the price. Extremely disappointed for a Hilton property.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property. If you have kids, the pool areas are outstanding! My new go to hotel in the area.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sharon, Mobile

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Carrie

Stayed 3 nights in May 2024

10/10 Excellent

Stacey

Stayed 2 nights in Jul 2024

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is top of the line. The room was clean. The staff was polite and helpful. The breakfast items were great - both selection and taste. The afternoon reception was an added benefit that we thoroughly enjoyed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Porfirio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024