4/10 Poor
Samantha
Travelled with family and small children
27 Jul 2022
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We choose the hotel as the outside areas looked spacious and also it appeared to have nice areas inside to use, including a restaurant. On arrival, we discovered the reality did not match the pictures. The hotel is basic, and the staff are friendly and that in itself is ok - the problem is you think you're getting somewhere more swish as the hotel has put up several images of areas that do not exist. The impression is that the building and grounds are far bigger than they are and there is more than one outside area. The hotel claims to have a 'garden', the reality is two large planters on a tiled area. We suspect someone hired it for a wedding, made it look far better than it is, and the hotel has used these images. Another claim is there are poolside parasols and that is not true. This is important because it was so hot guests were fighting over the shaded areas - I left our lounger for 30 minutes - when I came back the receptionist had removed our stuff because another guest wanted to be in the shade. The hotel claims to have a fitness centre- that's now closed and not re-opening. The breakfast is like Aldi catered it, coffee from a vending machine and lots of low quality cake. This is a 3 star hotel so we didn't expect luxury but you can do reasonable rates and a decent breakfast. Also, lifts are tiny so if you're on the top floor waiting time is around 10 to 15 minutes at busy times. If you want to know what it was like to holiday in the 1980s then stay here.
Samantha
Stayed 5 nights in Jul 2022