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Riviera Inn and Suites 1000 Islands

3.5 star property

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Photo gallery for Riviera Inn and Suites 1000 Islands

Family Suite, 1 King Bed, Non Smoking, Jetted Tub
Seasonal outdoor pool
Point of interest
Front of property
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Pet-friendly

Explore the area

Map
650 King Street East, Gananoque, ON, K7G1H3
  • BMX Track and Skateboard park
    ‪2 min walk‬
  • Thousand Islands OLG Charity Casino
    ‪12 min walk‬
  • Shorelines Casino Thousand Islands
    ‪18 min walk‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪38 min drive‬

Room options

View all photos for Family Suite, 1 King Bed, Non Smoking, Jetted Tub

Family Suite, 1 King Bed, Non Smoking, Jetted Tub

Family Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 46 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Business Room

Pillow-top beds, desk, laptop workspace, free WiFi

Business Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Pillow-top beds, desk, laptop workspace, free WiFi

Standard Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 2 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Deluxe Room, 2 Queen Beds, Non Smoking

Howard Johnson by Wyndham Gananoque

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1002)
The price is €65
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Howard Johnson by Wyndham Gananoque

About this property

Riviera Inn and Suites 1000 Islands

Suburban hotel with free breakfast and a seasonal outdoor pool
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Riviera Inn and Suites 1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Gananoque hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Riviera Inn and Suites 1000 Islands. During your stay, you're just a quick walk from BMX Track and Skateboard park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a lobby fireplace, and a vending machine
  • Just a 3-minute drive from Gananoque Boat Line and a few minutes from Thousand Islands Playhouse
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A seasonal outdoor pool, a vending machine, and a garden are also featured at Riviera Inn and Suites 1000 Islands. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gananoque hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Wheel & Anchor Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Wheel & Anchor Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Fireplace
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CAD 15
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 22 and January 2.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per stay
  • Resort fee: 4.52 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 15 (subject to availability)
  • Late check-out fee: CAD 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 15 and close October 10.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Riviera Suites 1000 Islands
Riviera Inn and Suites 1000 Islands Hotel
Riviera Inn and Suites 1000 Islands Gananoque
Riviera Inn and Suites 1000 Islands Hotel Gananoque

Riviera Inn and Suites 1000 Islands Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 86 out of 268 reviews
Rating 8 - Good. 94 out of 268 reviews
Rating 6 - Okay. 50 out of 268 reviews
Rating 4 - Poor. 23 out of 268 reviews
Rating 2 - Terrible. 15 out of 268 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Evon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to stores, gas station and fast food.
Stayed 2 nights in Nov 2024

6/10 Okay

George

Travelled with partner
I was greeted warmly and was checked in quickly. I was hoping for a ground-level room, but was given a second-floor - outdoor-access only - room, even though it’s the off season and there were very few guests. While the room was basic, the beds were comfortable and there was lots of hot water. On the other hand, the pillows were flat and the bathroom needed some scrubbing.
Stayed 1 night in Nov 2024

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort
Find another hotel. Terrible
Check in was ok. Pleasant lady but very strong accent made it difficult to understand. Room given was terrible: the control knob on the heater/a.c. unit was broken so could not control temp. Got too hot so had to shut off, then too cold; gas fireplace in room. Didn't work. Called front desk. She came, got the pilot on but that was it. No flame. The knob on the clock did not work to set the correct time. She just tried to cover things up saying daylight saving ended. All the furniture was chipped badly. Leather desk chair peeling. A few small dead bugs everywhere, not clean. Toilet didn't flush properly. Door to washroom did not close properly. So much static on the phone when I called front desk. Couldn't hear/understand. (and it was a clear, dry day) Large jetted tub in room. Looked nice but we didn't stay long enough to use it. We checked in at 3 p.m. and checked out at 7:50p.m. same day. (And we weren't even in the room for this entire time. We were gone for 2 hours.) We would not stay to sleep there. Definitely we do NOT recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

6/10 Okay

Ben

Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2024

10/10 Excellent

Mihaela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet
Stayed 1 night in Nov 2024

8/10 Good

Glenn

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Priyanshu

Stayed 1 night in Oct 2024

6/10 Okay

Elie

Travelled with family
Disliked: Amenities
Despite the name, this is actually a motel. Location was good, on main strip, but close enough to the highway. The stay was fine. Average room was functional (nothing fancy or new), but fine for our one night stay. The "breakfast" was below standard though. Comprised of a couple of mini-muffin choices, pre-packaged breakfast sandwiches and juice box and coffee.
Stayed 1 night in Nov 2024

6/10 Okay

Gary

Stayed 1 night in Nov 2024

6/10 Okay

Michel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was very quiet for this time of the year however the room we had reserved had a fireplace but it was not working. The breakfast was not very appetizing. Would not go back there
Stayed 2 nights in Oct 2024

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to St. Lawrence river area.
Stayed 1 night in Oct 2024

8/10 Good

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. The breakfast was okay
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
loved our stay. Great room, McDonald's right beside us. Perfect.
Stayed 1 night in Oct 2024

8/10 Good

Afshin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

arsalan

Travelled with group
Liked: Cleanliness
the breakfast was not good.
Stayed 2 nights in Oct 2024

8/10 Good

Masood Sedghi

Liked: Cleanliness, staff & service, property conditions & facilities
It is pretty quiet and clean and worths what you pay.
Stayed 2 nights in Oct 2024

8/10 Good

Daniel, Kitchener

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub in the room was great, but needed to be updated or refinished. The shower was small and claustrophobic and had water damage all around the area. Staff were very friendly and were kind to the kids!
Stayed 1 night in Sep 2024

8/10 Good

Marcel

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad...Could be better
PROs: Place was clean and smelled really clean. Had everything we needed Breakfast with protein options was a pleasant surprise Morning staff was pleasant CONs: Squeaky beds, which meant we didn’t sleep great. Fridge wasn’t plugged in and didn’t discover that until an hour or more after putting my husband's insulin in it. Asked for room on 1st floor at check-in due to knee issues and were told "No, you got the cheapest rate so you only get 2nd floor...print on reservation tells you that". As soon as we got to our room, I checked the price to book an "Accessible Room" on hotels.com and it was $5 less than what we paid. 🙄 An accessible room obviously would have been the first floor in this facility. Shower curtain was torn.
Stayed 1 night in Oct 2024

10/10 Excellent

Ishita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PRO: Nice Location. Tea coffee availibility. Helpful and warm staff Parking available CON; If room is on 2nd floor there are stairs no elevators
Stayed 1 night in Sep 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight. Free breakfast in the morning was good. Comfortable beds.
Stayed 1 night in Oct 2024

8/10 Good

Krista

It was a good night stay, nice and quiet. Also the staff was really helpful.
Stayed 1 night in Oct 2024