Hotel with a 24-hour fitness center, a short walk to Galveston Seawall
This hotel features an outdoor pool, a 24-hour fitness center, and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Guest accommodations at TRU BY Hilton Galveston offer air conditioning. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
TRU BY Hilton Galveston's great location gets high marks from our customers. During your stay, you're just a quick walk from Galveston Seawall. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
Free WiFi
Self parking available for a fee
Take a swim in the outdoor pool
Amenities include a front-desk safe, a car charging station, and an elevator
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the location
7 minutes by foot from Galveston Seawall and a 4-minute drive from Port of Galveston
Cats and dogs welcome for a fee
TRU BY Hilton Galveston offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. TRU BY Hilton Galveston also features a front-desk safe and an elevator. For a fee, parking is available.
Smoking is allowed in designated areas at this Galveston hotel.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (USD 10.00 per night)
Electric car charging station on site
Wheelchair-accessible parking and van parking available
Things to do
24-hour fitness centre
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning
More
Mobile key entry
Policies
Check-in
Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: USD 75.00 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 10.00 per night
Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.
We should mention
Children stay free in the same room as the parent or guardian when using existing bedding.
TRU BY Hilton Galveston Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I didn't like their $15 a day parking fee, which wasn't mentioned anywhere except at the hotel. They give you a swag bag with just 2 bottles of water in it, like that's a big deal. Why don't they just put the water in the room like every other motel.
Over charged on rooms, showers are so slippery we fell down, no ice buckets, no place for service dog to go potty but by door and bags out in parking lot, not given the room I paid for check those ocean view rooms! Two hotels in one ??? over crowded by cruise goers! If you phobia well it's crowded, they can't keep up with drinks or coffee! We bought stuff to clean our own room! Not enough pillows! door SLAM watch you HANDS and FEET and children ALAMS WAKE YOU EVERY MORNING!!!! Supose it's for Cruise GOERS
We enjoyed our stay. The bed/pillows were comfortable and the AC worked great!
It could have been cleaned a little better. The bathrooms sink backed up every time we used it and there was hair on the shower floor.
Overall, it as a good deal for the price!
Very nice stay. Just across the beach. Very good breakfast and friendly staff.
Overall condition also very good! Thank you
Michael
Stayed 3 nights in Aug 2024
6/10 Okay
Linda
10 Aug 2024
Liked: Cleanliness
Disliked: Staff & service
Unfairly Charged and Unfriendly Staff
We didnt know about the $15 parking charge until after booking the room. Its not listed in the amenities on the website when reading about what they offer. Beware of sites that say parking available that means a charge will be incurred. The front desk staff are not friendly or helpful at all. They know there are no ice buckets in the rooms so why not offer one at the time of check-in. Also don't just hand me unpackaged cups, i dont know if your hands are clean being that the staff member are touching different credit cards and sniffling as well. I will say this, I won't be back here again. Holiday Inn Express is where I normally book my hotel stays and I will not use Tru again.
The hotel charges $15 a day for their own large private parking lot which is ridiculous. It’s not like the hotel is in a major city with limited parking. The check in staff were on their cell phones every time we passed. They had 2 water jugs with fruit in the lobby. The jugs were stopped up by all the fruit and not giving any water. There were cups all over. The water was only out one day of our 4 day stay. The front desk staff should have seen the mess and either cleaned it or called someone. But they were too busy talking to each other or being on their phones.
Pet friendly-there were dogs everywhere! The hallways smell musty and like wet dog. If you have allergies or are afraid of dogs this is not the place for you.
The layout of the room is awful. No microwave, no dresser or drawers or closet. You get a hanging bar over the mini fridge to hang any clothes. You have to leave your suitcase closed in order to walk around the room. Not a good value for the price.
They charge you for parking per night. There isn’t a microwave in the room. For the price of the room I’d expect more from them as well as them to come clean and or bring towels everyday