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Pestana Grand Premium Ocean Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Grand Premium Ocean Resort

Indoor pool, outdoor pool
Interior
Aerial view
Exterior
Superior Room, Sea View | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Breakfast included
  • Pool
  • Room service
  • Spa

Explore the area

Map
23 Rua da Ponta da Cruz, Funchal, 9000-103
  • Centro Comercial Forum Madeira
    4 min walk
  • Ponta Gorda Bathing Complex
    6 min walk
  • Real Canoa
    1 min walk
  • Funchal (FNC-Cristiano Ronaldo)
    25 min drive

Room options

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | View from room

Superior Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Land View | Extra Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double or Twin Room (Land View | Extra Bed)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Sea View

Double or Twin Sea View | View from room

Double or Twin Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Partial Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double or Twin Room, Partial Sea View

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Land View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double or Twin Room (Land View)

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Pestana Carlton Madeira Ocean Resort Hotel

Pool
Hot tub
Spa
Pet-friendly
4.4 out of 5, Excellent, (1003)
The price is €143
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Pestana Carlton Madeira Ocean Resort Hotel

About this property

Pestana Grand Premium Ocean Resort

Boardwalk/promenade hotel with 3 restaurants and free breakfast
This smoke-free hotel features 3 restaurants, an indoor pool, and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Pestana Grand Premium Ocean Resort offers 177 accommodations with safes and coffee/tea makers. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Pestana Grand Premium Ocean Resort. During your stay, you're just a quick walk from Centro Comercial Forum Madeira. Features include free breakfast and free WiFi in public areas, plus 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • The 3 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Centro Comercial Forum Madeira and a 3-minute drive from Lido Bathing Complex
  • Airport shuttle service available for a fee
Pestana Grand Premium Ocean Resort offers its guests a children's pool, an indoor pool, an outdoor pool, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, a sauna, and spa services are also featured at the luxury Pestana Grand Premium Ocean Resort. Parking is available for a fee.

This 5-star Funchal hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurante Atrium - This restaurant serves breakfast and dinner.
Restaurante Au Tagine - This restaurant specializes in Moroccan cuisine and serves dinner only. Open daily.
Trattoria La Fontana - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pool Bar - This bar specializes in Mediterranean cuisine and serves lunch only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 10 per day)
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurante Atrium
  • Restaurante Au Tagine
  • Trattoria La Fontana
  • Pool Bar

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Drinks are not included for half board rate bookings.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 3975

Property is also known as

LTI Pestana Grand
LTI Pestana Grand Ocean
LTI Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
LTI Pestana Grand Ocean Resort Hotel Funchal
Pestana Grand
Pestana Grand Ocean
Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Funchal
Pestana Grand Premium Ocean Resort Hotel Funchal

Pestana Grand Premium Ocean Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 315 out of 556 reviews" "
Rating 8 - Good. 197 out of 556 reviews" "
Rating 6 - Okay. 27 out of 556 reviews" "
Rating 4 - Poor. 8 out of 556 reviews" "
Rating 2 - Terrible. 9 out of 556 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Outside areas are lovely - the building could do with some work.
Stayed 7 nights in Aug 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Lovely seawater pool.
Stayed 10 nights in Aug 2024

8/10 Good

Alison

Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in May 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Matt

Stayed 1 night in Apr 2024

8/10 Good

Oleksandr

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great team , very helpful. Property needs updating.
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the room were priceless, the customer service was top notch, and the use of Judita's laundry service was both efficient and s cost savings.
Stayed 5 nights in Jan 2024

8/10 Good

Abhirama

Liked: Staff & service
Great location, great staff and amenities
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Good stay, convenient location. Good meals
Stayed 3 nights in Dec 2023

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Alison Wai Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet selections were good for breakfast and dinner. Enjoyed the pool area and nice walk along the promenade. However as most guests mentioned the hotel needs updating.
Stayed 6 nights in Nov 2023

10/10 Excellent

Suresh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and amenities were wonderful and location was good with easy access
Stayed 3 nights in Oct 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We walked the Lido everyday to Praia Formosa and we walked one day to Funchal (60 minutes). We also used the Yellow Hop On Hop Off bus which had 2 stops really close to the hotel. The staff could not be more helpful. Ask for a west facing room. We had a lovely ocean view, but could not see sunset from our balcony. No problem, easily seen from the pool area.
Stayed 7 nights in Sep 2023

8/10 Good

wade

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They will take good care of you!! Any problem you have they are there to fix. Very caring staff and great option. I would stay there again for sure!!
Stayed 4 nights in Jul 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food at the hotel
Breakfast good. Evening dinner ok if you eat in one of the themed restaurants otherwise eat out.
Stayed 2 nights in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - highly recommend.
Lovely hotel with great amenities. Excellent large room which was very comfortable. Beautiful gardens and quiet surroundings but about 1 hour walk to centre of Funchal. There is no hotel shuttle into Funchal - would be good if provided as buses are quite busy. Choice of restaurants was good and half board a good option although there are plenty of restaurants on the walk in to Funchal. There is no shuttle service from or to the airport - either taxi (€45 approx) or bus. Tea/coffee supplied on arrival but need to request after if more required as not automatically replenished. Overall would highly recommend if you are happy to walk or bus to Funchal when needed.
Stayed 11 nights in Apr 2023

10/10 Excellent

Rashmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2023

10/10 Excellent

Christopher

Stayed 7 nights in Apr 2023

10/10 Excellent

Ann Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with everything you would need
Stayed 7 nights in Apr 2023

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We particularly enjoyed the outdoor pool area and the hotel generally was lovely. The buffet restaurant was poorly organised for easy flow of guests. It was good to have alternative options. Some staff were excellent; others were possibly still being trained. If we asked for coffee, we needed to remember to ask for cups too! Our sea view room was beautiful and spacious. Please get rid of the plastic mattress protectors though - so uncomfortable.
Stayed 7 nights in Mar 2023

10/10 Excellent

Robert, Mansfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Madeira's a great spot to vacation and we thoroughly recommend the Pestana Grand Ocean Resort. It's in a quiet location - about 25 mins drive from the airport, so no flight noise and far enough away from the cruise ship dock to be impacted by their daily arrival - but still convenient for Funchal via bus or walking along the promenade. The staff were great and very friendly/helpful, the room we booked had a fine ocean view and was spotless. We'd certainly stay there again.
Stayed 7 nights in Mar 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good all around resort, if a little quiet and sedate for some. Could use another seafood restaurant nearby instead of a couple of miles away. Maybe not charge for every little thing. Still, we had a good stay.
Stayed 3 nights in Feb 2023