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4.4 out of 5

"This hotel is perfectly located in the old town with its pretty streets and restaurants. We went for a drink at the posh Reid’s hotel and far preferre ... " More

By a verified traveller on Thu 22 Feb 2018

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Deluxe Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (2 Guests)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite (3 Guests)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite (2 Guests )

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Castanheiro Boutique Hotel. During your stay, you're just a quick walk from Town Square. You'll find features such as free breakfast and free WiFi in public areas, plus 2 bars.

  • Free full breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Tipografia
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with body treatments, facials or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Town Square and Funchal Sacred Art Museum
  • Airport shuttle service available for a fee

Castanheiro Boutique Hotel ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Castanheiro Boutique Hotel

Everyone (8) Couples (4) Family (1)
5 out of 5

Perfect location. Great hotel.

This hotel is perfectly located in the old town with its pretty streets and restaurants. We went for a drink at the posh Reid’s hotel and far preferred contemporary and cooler castanheiro. Reids and many other hotels are a bit away from the old town and found this area drab and touristy. Castanheiro has a superb pool overlooking the town and sea. Rooms are very spacious, quiet and comfortable. Breakfast superb. I would definitely stay there again. Superb.

Posted by , from london on 22 Feb 2018

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Comment from Hotel Management

22 Feb 2018 by Andreia Freitas - Front Office Manager

Dear guest, Thank you so much for your feedback, it means a lot to us. Hope to welcome you back in a near future. Best regards, Andreia Freitas Front Office Manager

5 out of 5
Excellent location, right in the center of Funchal, very close to the ha our front, many choices of restaurants within 5 min walk. Our room had no view from the window, but the view from the roof-top terrace is amazing,especially ai night. We will definitely be coming back.

Posted by on 17 Dec 2017

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Comment from Hotel Management

18 Dec 2017 by Andreia Freitas - Front Office Manager

Dear guest, Thank you so much for your feedback, it means a lot to us. Hope to welcome you back in a near future. Best regards, Andreia Freitas Front Office Manager

5 out of 5
Staff: overall good performance.

Posted by on 14 May 2024

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Comment from Hotel Management

17 May 2024 by Andreia Freitas Front Office Manager

Dear Guest,Thank you very much for having chosen our Hotel for your Holidays and taking the time to write this wonderful review.We are thrilled to know that you enjoyed our hotel.We want all of our guests to have a positive experience and to wish to return. It will be a pleasure for us to welcome you back again in a near future.Kind regards,Andreia FreitasFront Office Manager

5 out of 5
Die Dachterrasse mit Pool ist sehr schön. Wir waren ein paar mal da und haben die Sonne genossen.

Posted by on 20 Mar 2020

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Comment from Hotel Management

20 Mar 2020 by Andreia Freitas-Front Office Manager

Dear Guest, Thank you very much for having chosen our Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed our hotel. We want all of our guests to have a positive experience and to wish to return. It will be a pleasure for us to welcome you back again in a near future. Kind regards, Andreia Freitas Front Office Manager

1 out of 5

Posted by on 28 Oct 2019

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Comment from Hotel Management

6 Nov 2019 by Andreia Freitas - Front Office Manager

Dear Guest, Thank you very much for having chosen our Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed our hotel. We want all of our guests to have a positive experience and to wish to return. It will be a pleasure for us to welcome you back again in a near future. Kind regards, Andreia Freitas Front Office Manage

4 out of 5

Posted by on 26 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Andreia Freitas Front Office Manager

Dear guest, Thank you so much for your feedback, it means a lot to us. Hope to welcome you back in a near future. Best regards, Andreia Freitas Front Office Manager

5 out of 5
Super schönes Boutiquehotel im Zentrum von Funchal. Gediegenes Frühstücksbuffet. Freundliches und hilfsbereites Personal. Schöner Spa- und Fitnessbereich.

Posted by on 8 May 2019

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Comment from Hotel Management

12 May 2019 by Luisa Abreu

Sehr geehrte Gäste, Vielen herzlichen Dank für Ihren Besuch im Castanheiro Boutique Hotel und dass Sie sich die Zeit genommen haben über Ihren Aufenthalt zu berichten. Wir würden uns sehr freuen, Sie schon bald begrüssen zu dürfen. Mit freundlichen Grüssen,

4 out of 5

Posted by on 16 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Andreia Freitas Front Office Manager

Dear guest, Thank you so much for your feedback, it means a lot to us. Hope to welcome you back in a near future. Best regards, Andreia Freitas Front Office Manager

5 out of 5
Très bon hôtel Bon accueil bon service bon buffet Personnel très professionnel

Posted by on 3 Dec 2018

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Comment from Hotel Management

4 Dec 2018 by Andreia Freitas - Front Office Manager

Dear guest, Thank you so much for your feedback, it means a lot to us. Hope to welcome you back in a near future. Best regards, Andreia Freitas Front Office Manager

4 out of 5
Ein sehr tolles Hotel an bester Lage in der Altstadt von Funchal. Das Personal ist sehr zuvorkommend und hilfsbereit und die Zimmer sind sehr sauber. Das Essen im Hotel eigenen Restaurant war ausgezeichnet.

Posted by on 16 May 2018

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Comment from Hotel Management

16 May 2018 by Andreia Freitas - Front Office Manager

Dear guest, Thank you so much for your feedback, it means a lot to us. Hope to welcome you back in a near future. Best regards, Andreia Freitas Front Office Manager

About the Castanheiro Boutique Hotel

Location Rua do Castanheiro 31, Funchal, 9000-081

Property Features

Castanheiro Boutique Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, a meeting room, and limo/town car service. A fitness centre, a sauna, and a rooftop terrace are also featured at the eco-certified Castanheiro Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Funchal hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2015
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Castanheiro Boutique Hotel offers 81 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Funchal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Tipografia – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby
  • Snorkelling nearby
  • Bicycle rentals on site
  • Fishing nearby
  • Swimming nearby
  • Scuba diving nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 6647
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 29 per vehicle (one way)
  • Self-parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castanheiro Boutique Hotel Funchal
  • Castanheiro Boutique Hotel
  • Castanheiro Boutique Funchal
  • Castanheiro Boutique
  • Castanheiro Boutique Hotel Madeira/Funchal
  • Castanheiro Hotel Funchal
  • Castanheiro Boutique Hotel Hotel
  • Castanheiro Boutique Hotel Funchal
  • Castanheiro Boutique Hotel Hotel Funchal

You should know

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.