Tokyu Stay Hakata

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Hakata

Lobby
Exterior
Interior entrance
In-room safe, desk, blackout curtains, iron/ironing board
Room amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
1-11-11 Hakataekiminami, Hakata, Fukuoka, Fukuoka, 812-0016
  • Amu Plaza Hakata
    8 min walk
  • Canal City Hakata
    14 min walk
  • Sumiyoshi Shrine
    15 min walk
  • Fukuoka (FUK)
    4 min drive

Room options

Residential Double Room, Non Smoking [Washer and Dryer Furnished]

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room, Non Smoking [Washer and Dryer Furnished]

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Double Room, Non Smoking [Washer and Dryer Furnished]

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Residential Twin Room, Non Smoking [Washer and Dryer Furnished]

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking [Washer and Dryer Furnished]

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Tokyu Stay Hakata

Hotel with a 24-hour front desk, near Canal City Hakata
A restaurant, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Weekly housekeeping is available.
Tokyu Stay Hakata offers 216 accommodations with all-in-one washer/dryers and safes. Refrigerators and microwaves are provided. Bathrooms include separate bathtubs and showers, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Hakata. During your stay, you're just a quick walk from Amu Plaza Hakata. Free WiFi in public areas, a restaurant, and laundry facilities are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 14 minutes by foot from Canal City Hakata and a 4-minute drive from Port of Hakata
There's a restaurant on site. WiFi is free in public spaces. Tokyu Stay Hakata also features a vending machine, laundry facilities, and a front-desk safe.

This 3-star Fukuoka hotel is smoke free.

Tokyu Stay Hakata has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant

Family friendly

  • All-in-one washer and dryer
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave
  • Fridge

More

  • All-in-one washer and dryer
  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Hakata Hotel
Tokyu Stay Hakata Hotel
Tokyu Stay Hakata Fukuoka
Tokyu Stay Hakata Hotel Fukuoka

Tokyu Stay Hakata Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 1002 reviews" "
Rating 8 - Good. 301 out of 1002 reviews" "
Rating 6 - Okay. 47 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ohkubo

Stayed 2 nights in Jul 2024

10/10 Excellent

Demetreus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

8/10 Good

johnny

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Priscilla

Stayed 1 night in Jun 2024

10/10 Excellent

Jana, Kaneohe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and courteous. The hotel facilities were all kept in great condition. The decor has a modern vibe. The room was spacious by Japanese standards. There was some train noise because of our proximity to the station. Overall, great hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great and I would stay again. 10 minute walk from the station. Washer and dryer all in one machine! :) easy to use. The safe is big enough for my laptop and other things. Fridge and microwave. Pants press! Comfy even though just 1 bed (queen size). Breakfast was okay
Stayed 2 nights in May 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right down the street from Hakata Station, however not many, if any, yatai's around (they do offer a map of where many are located with helpful notes on which accept card and where bathrooms would be accessed). Able to accept and send luggage from one hotel to the next, check in was easy and let us keep our luggage there before check in time (3pm). A little small room, not uncommon in Japan, typical room, able to store bags under bed. They have a laundry machine (with detergent) and a microwave in room! That was great to have! Walking distance to Lawsons, family Mart and 7/11. The breakfast was nice, attendance fluctuated, some days were super busy and others weren't. They offered a fair selection and replenished quickly. There was a fire alarm at around midnight one of our nights there, it was orderly but there was lack of English so we weren't sure what was going on or what they were telling us to do. They did try their best, and were even apologetic about the lack of English, as well as the fact that the alarm was rung and we had to wait outside until firefighters gave us the clearance (about an hour), they even apologized during check out. Overall I would highly recommend and would definitely stay here again, would like to see if they have larger rooms available or offered as it was hard for 2 large suitcases to be in the room.
Stayed 4 nights in May 2024

10/10 Excellent

BEAU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The staff were amazing. The fire alarm activated in the middle of the night, but the staff handled the situation very well. I do not speak Japanese, however a member of the staff spoke a little english and made my stay very convenient. I would gladly stay at this establishment again.
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in May 2024

8/10 Good

Kostyantyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Apr 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and kind. The only thing I did not like was that you had to remove the key card in order to turn off all the lights. This also turned off the AC, and the room got hot and stale overnight.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vathunyoo

Stayed 3 nights in Mar 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great with easy access to every means of travel. Room is a bit small.
Stayed 4 nights in Mar 2024

10/10 Excellent

Scott, Mililani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great stay with no problems. Hotel looks new and modern. My room was a bit small but normal by Japanese standards. Really easy to get here from Hakata Station. I come to Fukuoka often this is place is better then most of the other places I've stayed at. Next time I come, this will be the first place I I try to book with. I didn't get her name but my housekeeper on the 10th floor
Stayed 3 nights in Mar 2024

10/10 Excellent

LAUREEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel is close to the JR track which is pretty annoying, it would be better if the window is soundproof. The room is smaller than I thought, and the washing machine cannot function properly.
Stayed 4 nights in Mar 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms
It was very good. The rooms in Japan are on the smaller size so you need to check out the size of the room before booking.
Stayed 4 nights in Mar 2024

10/10 Excellent

kim foo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a superb hotel within walking distance to hakata station. everything about this hotel is good including the front desk and the breakfast. English is not an issue here. Fully recommend for couples or a small group of friends.
Stayed 2 nights in Mar 2024

8/10 Good

Stacie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having our own private washer/dryer in our room. It made it super easy to just start a load of laundry right before we left for the day and even wash a load while we slept. I'd like to give 5 stars but for some reason our bathroom constantly had faint smell of sewage.
Stayed 12 nights in Feb 2024

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this hotel. Great value for the price paid. Staff were great, room with washer was super convenient. The noise from train that other reviewers mentioned isn't too bad. Unless you're and ultra light sleeper it shouldn't cause too much of a problem. Only con for me is that it's not super close to the train station, about a 10-15 min walk so can be a bit troublesome with luggage. But again this is a very small issue because the location was still great surrounded by little cafes/food places and convenience stores.
Stayed 2 nights in Jan 2024

6/10 Okay

cheng

Liked: Cleanliness, property conditions & facilities
Small room size n occasional train sound
Stayed 5 nights in Jan 2024

8/10 Good

Amy, Lynnwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the train noise.
Stayed 3 nights in Jan 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location.
Stayed 1 night in Jan 2024