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Tenza Hotel at Hakata Station

4.0 star property

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Photo gallery for Tenza Hotel at Hakata Station

View Twin Room - Non-Smoking
Restaurant
Exterior
Deluxe Suite Room - Non-Smoking
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2-5-33 Hakataekihigasi, Hakata Ward, Fukuoka, Fukuoka, 812-0013
  • Canal City Hakata
    ‪16 min walk‬
  • Tenjin Underground Mall
    ‪3 min drive‬
  • Port of Hakata
    ‪4 min drive‬
  • Fukuoka (FUK)
    ‪8 min drive‬

Room options

View all photos for Deluxe Twin Room - Non-Smoking

Deluxe Twin Room - Non-Smoking

Deluxe Twin Room - Non-Smoking

  • 40.7 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for View Twin Room - Non-Smoking

View Twin Room - Non-Smoking

View Twin Room - Non-Smoking

  • 21.1 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room - Non-Smoking

Superior Twin Room - Non-Smoking

Superior Twin Room - Non-Smoking

  • 28.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Run of the house, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Run of the house, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Twin Room - Non-Smoking

  • 21.9 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for View Queen Room - Non-Smoking

View Queen Room - Non-Smoking

View Queen Room - Non-Smoking

  • 19.9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Queen Room - Non-Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite Room - Non-Smoking

Deluxe Suite Room - Non-Smoking

Deluxe Suite Room - Non-Smoking

  • 82.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Universal Twin Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Universal Twin Room - Non-Smoking

  • 32.5 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Adjoining Twin Rooms - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Adjoining Twin Rooms - Non-Smoking

  • 42 sq m
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Junior Suite Room - Non-Smoking

Junior Suite Room - Non-Smoking

Junior Suite Room - Non-Smoking

  • 61.2 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

THE BASICS FUKUOKA

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1453)
The price is €278
for 1 room
includes taxes & fees
29 Mar - 30 Mar
THE BASICS FUKUOKA

About this property

Tenza Hotel at Hakata Station

Hotel with a 24-hour front desk, near Canal City Hakata
A restaurant, self parking, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tenza Hotel at Hakata Station offers 120 accommodations with slippers and hair dryers. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and children's slippers.

This Fukuoka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Tenza Hotel at Hakata Station's great location gets high marks from our customers. During your stay, you're just a quick walk from Amu Plaza Hakata. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Canal City Hakata and a few minutes from Port of Hakata
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Tenza Hotel at Hakata Station. For a fee, parking is available.

This 4-star Fukuoka hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Trattoria W Hakata - Onsite restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (JPY 1,500 per night)
  • Parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Trattoria W Hakata

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hospital bed
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1500 per night
  • Nearby parking fee: JPY 1500 per night(164 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tenza At Hakata Fukuoka
Tenza Hotel at Hakata Station Hotel
Tenza Hotel at Hakata Station Fukuoka
Tenza Hotel at Hakata Station Hotel Fukuoka

Tenza Hotel at Hakata Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 338 out of 624 reviews
Rating 8 - Good. 221 out of 624 reviews
Rating 6 - Okay. 38 out of 624 reviews
Rating 4 - Poor. 18 out of 624 reviews
Rating 2 - Terrible. 9 out of 624 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located less than 10mins walking distance from the train station, many dining options and shopping around. However, the room and facilities are a bit dated, it will definitely need an uplift. Overall, it’s comfortable to stay in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great; only a 5 min walk from Hakata Station, 7-11 next door and restaurants and shopping in the area. Breakfast in the hotel was delicious! Room size is typical for hotels in the city in Japan (but small for American standards). We spent most of the day sightseeing and all we needed was a nice clean room to shower and sleep. This hotel was awesome and I would definitely stay again if we travel to Fukuoka.
Stayed 3 nights in Nov 2024

8/10 Good

Winnie

Stayed 2 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station so easy to just walk here from a train. Direct area around it is busy but a bit grimy. Still very walkable to shopping or to the street vendors
Stayed 2 nights in Nov 2024

8/10 Good

Yiu Cheung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel outlook and common areas but a bit old and lack of maintenance inside the room. Location is walkable distance to the Train station and a lot of eating places around the hotel location.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Stayed 1 night in Nov 2024

6/10 Okay

Priscilla

Stayed 2 nights in Nov 2024

10/10 Excellent

PAMELA

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Excellent staff and service. Our room was very spacious and comfortable, and the location was very central and convenient to our needs. There were many great restaurants all in a short walking distance.
Stayed 1 night in Nov 2024

8/10 Good

Winnie

Travelled with partner
Liked: Property conditions & facilities
Nicely located near Hakata Station with a lot of places to shop and eat. The place was nicely run and staff are courteous and helpful. The other critics are there were obvious stains on the carpet by the bedside on all three rooms that I have stayed. Hope management can take notice. Apart from that I do recommend this hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Cory

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice property near Hakata Station
Stayed 5 nights in Oct 2024

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this property. Very good
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice and the staff are very helpful and kind. Also it has a very good buffet breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Ian, Almonte

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway smelled awful, hotel was outdated, and there was very little in the way of amenities. Staff were not very welcoming or helpful. Great location but that was about it. Bathroom was outdated with lots of black mold on the tub. Definitely wouldn't reccomend.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Good value & clean hotel near the train station
Simple and adequate hotel near the train station and convenient stores. Pillow is small and very soft for my likings, else all is good and value for $$$.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marianela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Halloween decorations and free candies for guests, plenty of amenities, amazing breakfast buffet, spacious room, free laundry is a plus! Amazing staff and customer service! Hotel very close to the airport, location is amazing!
Stayed 6 nights in Oct 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, lots of restaurant nearby
Stayed 3 nights in Sep 2024

10/10 Excellent

Yoshiko

Stayed 2 nights in Sep 2024

10/10 Excellent

Luis Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very concenient location
Stayed 2 nights in Sep 2024

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Hakata station and also right across to Yodobashi camera. Staffs were nice and helpful. Rooms are on the smaller side but enough to open a full suitcase in a corner
Stayed 1 night in Sep 2024

10/10 Excellent

Sreewan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs and clean hotel. Walkable to the train station. Lots of eateries around. Recommand this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

ZILU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, very friendly staff
Stayed 4 nights in Aug 2024

6/10 Okay

john

Very below average. Did not clean or make bed daily.
Stayed 2 nights in Aug 2024