HOTEL IL PALAZZO

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL IL PALAZZO

Lounge
Superior Room, 1 Queen Bed, with Balcony, Non Smoking
Lounge
Buffet
Lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3-13-1 Haruyoshi, Chuo Ku, Fukuoka, Fukuoka-ken, 810-0003
  • Canal City Hakata
    6 min walk
  • Kushida Shrine
    7 min walk
  • Kawabatadori Shopping Street
    8 min walk
  • Fukuoka (FUK)
    17 min drive

Room options

Deluxe Room,1 King Bed, with Balcony, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed, with Balcony, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

HOTEL IL PALAZZO

Riverwalk Fukuoka hotel in Chuo Ward with free breakfast
A restaurant, self parking, and coffee/tea in a common area are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include concierge services, a 24-hour front desk, and multilingual staff.
HOTEL IL PALAZZO offers 77 accommodations with safes and complimentary bottled water. Beds feature down comforters. 50-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at HOTEL IL PALAZZO, you're just a quick walk from Canal City Hakata. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the buffet restaurant
  • Self parking available for a fee
  • Amenities include a multilingual staff, an elevator, and a vending machine
  • Within a 10-minute walk of Canal City Hakata and Tenjin Underground Mall
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly HOTEL IL PALAZZO. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of HOTEL IL PALAZZO was completed in October 2023.

Smoking is allowed in designated areas at this Fukuoka hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
ラウンジ 「EL DORADO (エル・ドラド)」 - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (JPY 2500 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • ラウンジ 「EL DORADO (エル・ドラド)」

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – October 2023

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Il Palazzo Fukuoka
Il Palazzo Fukuoka
Il Palazzo Hotel
Hotel Il Palazzo
Hotel Il Palazzo Hotel
Hotel Il Palazzo Fukuoka
Hotel Il Palazzo Hotel Fukuoka

HOTEL IL PALAZZO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 600 reviews" "
Rating 8 - Good. 220 out of 600 reviews" "
Rating 6 - Okay. 68 out of 600 reviews" "
Rating 4 - Poor. 22 out of 600 reviews" "
Rating 2 - Terrible. 3 out of 600 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HYEONMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I I think the greatest strength of this hotel is that all the staff do their best for the customers until the end. The spacious rooms, cleanliness, and stylish remodeling are already mentioned in many reviews. It was really great. I booked a full board for meals, but I only enjoyed breakfast, so I don't have much to say about the food. It wasn't very diverse, but it was sufficient for breakfast, and both Western and Japanese food were good. (However, the French toast was not as good as other hotels, but the cappuccino was good.) I have stayed at more than 10 hotels in Fukuoka, but the staff here were particularly friendly. When I checked out, I asked a staff to call to cancel a restaurant reservation and he helped me. Also, when I picked up my luggage from the storage for hours and got into an Uber, two staffs came out to help me carry my luggage, so I didn't have to carry my heavy luggage. I really remember how they continued to work hard for their customers even after check-out. I definitely want to visit again next time.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely something special. It was so clean and puts you right in the middle of everything good in Fukuoka. Staff at this hotel were so friendly and went out of their way to make this a spectacular stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Yoon Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied!
Service was top class. Really friendly and accommodating staff. We thought only breakfast was included but the restaurant buffet was free of charge all day long.
Stayed 4 nights in Jun 2024

8/10 Good

FEDIR

Stayed 1 night in Apr 2024

10/10 Excellent

Kyoichi

Stayed 1 night in Feb 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas Tat Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and facilities are new
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the unique design elements of the hotel, as well as the extra bonus of all meals being included. The room was comfortable and the food tasty. Location is convenient to shopping and dining, if you choose to eat out for a change of pace.
Stayed 3 nights in Dec 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Interesting modern architecture and simple luxury. You will not go wrong here.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel and staff. Quite luxurious.
Stayed 2 nights in Nov 2023

10/10 Excellent

eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best bed we had in Japan!
We chose this hotel because we stayed at one of the company’s other hotels, The Knot in Hiroshima, and had such a wonderful experience; their staffer Charlie recommended we stay at Il Palazzo and we were grateful he did. While The Knot has everything fun on the top floor, this hotel has everything fun on B1. And given some of the 4-star rated hotels we’ve stayed in, this I consider a 5-star. The hotel is in a great location with so much nearby. It’s beautiful and the rooms are big, super comfortable and with a phenomenal western bed!! But the best part was honestly the staff. Our room included complimentary breakfast, lunch and dinner and there we met to Mr. Tomoyuki Kuwata (Tomosan) who was incredibly kind and helpful! Serrah and the other staff (I’m sorry not to remember their names) were always smiling and asking to help.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexander

Stayed 1 night in Nov 2023

10/10 Excellent

Takako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and best service among the hotels I’ve stayed in the past. Located in central Fukuoka and walking distance from many restaurants,bars and shops Complimented rides to central station and airport.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation I’ve had in entire japan All hotels 🏨 should get training and learn from this establishment Great job
Stayed 7 nights in Jul 2021

6/10 Okay

Alysia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is good which is in the middle of Nakasu (downtown of Fukuoka). The room esp. bath room is spacious.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Business traveller
it was good, very convenient and breakfast was great
Stayed 1 night in Mar 2021

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2020

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The location was great
Stayed 1 night in Mar 2020

10/10 Excellent

Moses D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fukuoka is the best kept secret in Japan! Enjoy!!!
This hotel is in an amazing area. Just a short ride from the airport. And your in the heart of Fukuoka! So many choices for restaurants, shopping, and night life. Hotel is very comfortable, with American size rooms. Also after a long flight the bathtub is amazingly huge. Actually the biggest I’ve ever seen! Highly recommend this Hotel!!!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Designed by famous architect Aldo Rossi And it’s an iconic postmodern architecture.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
big room, nice brekkie
We stayed at Il Palazzo for 2 nights during the Rugby World Cup. The staff were very friendly and helpful and the room was very spacious, with a large wet-room style shower and a full-sized bath tub with a separate toilet. Breakfast was very good with a huge selection of Japanese and Western choices. The hotel is a short walk from loads of restaurants and in the evening there are many Yatei carts just across the river as well.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Tsz Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019