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The Alex Hotel

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Photo gallery for The Alex Hotel

Interior entrance
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Air conditioning

Explore the area

Map
Rheinstraße 29, Freiburg im Breisgau, 79104
  • Old Town Hall
    ‪8 min walk‬
  • Rathausplatz
    ‪8 min walk‬
  • Freiburg Concert Hall
    ‪9 min walk‬
  • Colmar (CMR-Houssen)
    ‪42 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

The Alex Hotel

Hotel in Freiburg im Breisgau with a 24-hour front desk and a bar
A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and a library are onsite.
The Alex Hotel offers 39 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Freiburg im Breisgau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Alex Hotel. During your stay, you're just a quick walk from Southern Black Forest Nature Park. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Southern Black Forest Nature Park and 6 minutes by foot from Colombischlossle
  • Airport drop-off shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at The Alex Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Alex Hotel was completed in February 2023.

This Freiburg im Breisgau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
WINERY29 - Onsite bar.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 10.00 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 15.00 for adults and EUR 6.00 for children
  • 1 bar
  • Room service available

Restaurants on site

  • WINERY29

Family friendly

  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 75
  • Hardwood flooring in public areas
  • Smooth flooring in public areas

More

  • Renovated entire property – February 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15.00 for adults and EUR 6.00 for children
  • Airport shuttle fee: EUR 160 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 10.00 per night
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
The Alex Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Alex Hotel Freiburg
Alex Freiburg
The Alex Hotel Hotel
The Alex Hotel Freiburg im Breisgau
The Alex Hotel Hotel Freiburg im Breisgau

The Alex Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 302 reviews
Rating 8 - Good. 87 out of 302 reviews
Rating 6 - Okay. 13 out of 302 reviews
Rating 4 - Poor. 4 out of 302 reviews
Rating 2 - Terrible. 6 out of 302 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jovana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel lucia bien y limpio. Las camas cómodas Las personas del mostrador excelente servicio. Muy cerca caminando a la estación del tren Te llevan a Titisie, Trberg. El buffet del desayuno pequeño pero variado, fresco agradable y buen precio. El piso del baño tenia polvo.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

rob

Stayed 2 nights in Sep 2024

10/10 Excellent

Josef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Facilities clean and very convenient location from train station. Room was ready early and a great value
Stayed 1 night in Sep 2024

10/10 Excellent

Eunsol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wine festival
Lovely hotel, nice breakfast. Small but comfortable rooms. Disappointed that they don’t have the parking that they advertise at least not for us. We had to pay to park down the street. There was a wine festival in town that was recommended by Toby at the front desk which was a great recommendation. He was especially helpful and considerate in answering our questions. The hotel is close to the old town just a short walk.
Stayed 1 night in Jul 2024

10/10 Excellent

Salome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I need a nice but not too expensive hotel near the station. The Alex was perfect, very modern, quiet and clean. I will book again when in Freiburg
Stayed 1 night in Jul 2024

10/10 Excellent

Pei Ling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love their service!
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freiburg City Centre Hotel
Nice hotel within easy walking distance of city centre of Freiburg. Short walk from the station if accessing city by train or bus. Modern hotel with clear practical rooms. Reception staff friendly and helpful (plus added bonus of speaking English).
Stayed 2 nights in Apr 2024

10/10 Excellent

Sophie

Stayed 3 nights in Mar 2024

2/10 Terrible

ANDY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to german teain strike i wasunable to get to the hotel and they refused refund
Stayed 2 nights in Mar 2024

10/10 Excellent

Mrinalini

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the needed amenities
Stayed 2 nights in Nov 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, welcoming and helpful. Great breakfast and easy parking. Hotel is on a quiet street.
Stayed 1 night in Sep 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, would recommend
Really nice hotel. Great location next to train station and buses, easy walking distance to city centre. Staff were lovely and allowed me to work from the lounge the following day aftee I checked out with no fuss. Breakfast is served but as far as I could tell, not lunch or dinner. I don't think there is room service either. But there are restaurants and takeaways close by.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, great breakfast. Everything we hoped for.
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, great value for money. Very clean and well equipped. A 10 minute walk to the old town. Particularly friendly and helpful staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Alex was clean, quiet and comfortable. The staff was friendly and responsive. Walkable to Munsteplatz and restaurants. Everything was as described on website. We had an enjoyable stay.
Stayed 2 nights in Jun 2023

8/10 Good

Shalini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet boutique hotel in Freiburg, close to the old city centre, which is easily accessible on foot. We adjusted our booking so only got to experience a twin room (we had a double room previously). The room was very small, but clean. The single bed was comfortable, but the pillow was not. We had breakfast included; they don't have a good selection but then it is a small hotel. The property itself is great, with a cosy study where we had hot chocolate and relaxed after a day of exploration.
Stayed 3 nights in May 2023

10/10 Excellent

Kimberley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Alexander

Stayed 1 night in May 2023