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Mercure Hotel Freiburg am Munster

3.0 star property

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Photo gallery for Mercure Hotel Freiburg am Munster

Privilege, Superior Room, 1 Queen Bed
Lobby sitting area
Bar (on property)
Interior detail
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098
  • Muensterplatz
    ‪3 min walk‬
  • Freiburg Main Cathedral
    ‪3 min walk‬
  • Historical Merchants' Hall
    ‪4 min walk‬
  • Colmar (CMR-Houssen)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Privilege, Superior Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Freiburg

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (1000)
The price is €102
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton by Hilton Freiburg

About this property

Mercure Hotel Freiburg am Munster

Pet-friendly hotel with a 24-hour front desk connected to the convention center in Freiburg im Breisgau
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Hotel Freiburg am Munster offers 117 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Freiburg im Breisgau hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Hotel Freiburg am Munster. During your stay, you'll be connected to the convention center, and just a quick walk from Southern Black Forest Nature Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Steps from Southern Black Forest Nature Park and 3 minutes by foot from Muensterplatz
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4090 square feet (380 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Hotel Freiburg am Munster. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Freiburg im Breisgau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Muensterblick - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 23 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Muensterblick

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (4090 square feet)
  • Meeting rooms

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE120493093

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Mercure Hotel Freiburg am Munster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 1002 reviews
Rating 8 - Good. 445 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

shaimaa

Stayed 2 nights in Oct 2024

4/10 Poor

Gordon, Chesham

Stayed 2 nights in Oct 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A nice modern hotel well placed for the old town. Staff were helpful and attentive. It lacks anywhere to get a beverage and snack during the day. I arrived at about 9pm and ate in the bar area where I paid over the odds for a very small portion of reheated chilli con carne. In summary, a nice place to sleep but limited other facilities.
Stayed 3 nights in Oct 2024

4/10 Poor

Ben

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Not great.
Hotter than the surface of the sun. They switch off the air conditioning. Not sure why? I think they believe they are saving penguins rather than caring about the comfort of their guests. Someone was also smoking on our floor. Took me back to the 90’s. I could have murdered 20 Marlboro lights, right there and then.
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Perfect location by the Carhedral. Great for walking and exploring the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay - the room was immaculately clean and comfortable, the staff was very helpful and kind. Ideal proximity to walking paths, the Munsterplatz, shopping and dining. We hope to return to Freiburg and we will absolutely stay at the Mercure again!
Stayed 2 nights in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Near city center and train station
Short stay for one day. Staff friendly, and close to all amenities and trainnstation.
Stayed 5 nights in Oct 2024

10/10 Excellent

Yvan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I expected. Clean room, modern. Parking under the hotel which isn’t always the case in Europe. Good breakfast! Central to old town Freiburg.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a nice breakfast included with the room rate.
Stayed 3 nights in Sep 2024

8/10 Good

Anton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location with good connection to public transport. Staff are helpful and the breakfast is good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with room, staff and facilities.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

TERESITA DE LA TORRE

Stayed 1 night in Sep 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freiburg
Nice hotel with a comfortable room & friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Analisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed overnight and it was a very comfortable stay and very conveniently located near the old town and cathedral. The rooms are modern and the bathrooms are great. Will definitely stay here again if passing through.
Stayed 1 night in Aug 2024

8/10 Good

El

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location good gym membership available good shopping everything right there so very close to town
Stayed 15 nights in Jul 2024

8/10 Good

Katy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 3 nights as a base for visiting the Black Forest. It was perfect. Nice hotel in a central location. You could easily walk into the town. Parking located below the hotel - £20 per night. We didn’t have breakfast at the hotel as it was expensive but there were bakeries nearby which were lovely. Freiburg is a good location to drive to various places from.
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Amenities
Very good stay, we were very late due to transport problems. The night duty staff were so helpful, we got to the zimmer just fine. All over 5*
Stayed 7 nights in Jun 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, above and beyond
Very confortable nice hotel, great location near the cathedral and the old town. The staff were awesome, mailed us some items we forgot - very very helpful!! Everyone spoje English so well, very kind.
Stayed 2 nights in May 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Wonderful staff! Highly recommend
Stayed 1 night in Jun 2024