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Mercure Hotel Freiburg am Munster

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Freiburg am Munster

Privilege, Superior Room, 1 Queen Bed
Exterior
Property amenity
Interior detail
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098
  • Muensterplatz
    3 min walk
  • Freiburg Main Cathedral
    3 min walk
  • Old Town Hall
    5 min walk
  • Colmar (CMR-Houssen)
    43 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Superior Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Hotel Freiburg am Munster

Pet-friendly hotel with a 24-hour front desk connected to the convention center in Freiburg im Breisgau
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Mercure Hotel Freiburg am Munster offers 115 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Freiburg im Breisgau hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Hotel Freiburg am Munster. During your stay, you'll be connected to the convention center, and just a quick walk from Southern Black Forest Nature Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Steps from Southern Black Forest Nature Park and 3 minutes by foot from Muensterplatz
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4090 square feet (380 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Hotel Freiburg am Munster. Parking is available for a fee.

This 3-star Freiburg im Breisgau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Muensterblick - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 22 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Muensterblick

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (4090 square feet)
  • Meeting rooms

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.
Property Registration Number DE120493093

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Mercure Hotel Freiburg am Munster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 424 out of 1002 reviews" "
Rating 8 - Good. 448 out of 1002 reviews" "
Rating 6 - Okay. 95 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freiburg
Nice hotel with a comfortable room & friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Analisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed overnight and it was a very comfortable stay and very conveniently located near the old town and cathedral. The rooms are modern and the bathrooms are great. Will definitely stay here again if passing through.
Stayed 1 night in Aug 2024

8/10 Good

El

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location good gym membership available good shopping everything right there so very close to town
Stayed 15 nights in Jul 2024

8/10 Good

Katy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 3 nights as a base for visiting the Black Forest. It was perfect. Nice hotel in a central location. You could easily walk into the town. Parking located below the hotel - £20 per night. We didn’t have breakfast at the hotel as it was expensive but there were bakeries nearby which were lovely. Freiburg is a good location to drive to various places from.
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Amenities
Very good stay, we were very late due to transport problems. The night duty staff were so helpful, we got to the zimmer just fine. All over 5*
Stayed 7 nights in Jun 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, above and beyond
Very confortable nice hotel, great location near the cathedral and the old town. The staff were awesome, mailed us some items we forgot - very very helpful!! Everyone spoje English so well, very kind.
Stayed 2 nights in May 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Wonderful staff! Highly recommend
Stayed 1 night in Jun 2024

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, great restaurants both nearby and inside the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Premnath

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a good location. Good service!
A good comfortable stay with the family in the old town of Freiburg. Good location and sufficient amneties in the hotel. Recommended!
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

ALICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located hotel
Stayed for two nigh nights to visit Freiburg and made most of it's perfect location. The staff, including cleaning personnel are very friendly to our dog too. That made our stay very enjoyable.
Stayed 2 nights in Mar 2024

8/10 Good

oliver

Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was great
Stayed 2 nights in Feb 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason for my visit to Freiburg was for the Christmas Market and to see Ravenna Gorge. The hotel was in a good location very close to the Munster and markets. The breakfast, staff and dining area were all very pleasant. It's a nice clean hotel close to shopping too. I would give this hotel 5 stars plus for their staff. When I checked out, I had forgotten my phone and I didn't realize it until I was getting ready to board my train to Baden Baden. A quick call to the hotel revealed they found my phone in my room and turned it in to the desk. I found them to be remarkably trustworthy. It was a great stay in the lovely city of Freiburg! Nothing negative to report.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023